Peach’s Post

Money20/20 is just 10 days away—and we hope to see you there! Book a meeting with us, or feel free to stop by booth 1420 during the show. We’d love to tell you more about our latest AI-powered servicing solutions, our Self-Service Portfolio Migration™ capability, or our first-party collections tools. Hope to see you in Las Vegas. https://lnkd.in/g4xxsAbp

Many of our clients choose to report to one or more of the three major credit bureaus—Equifax, Experian, and TransUnion. In our previous blog post, we explored the foundation of successful credit reporting: clean data. This time around, we look at how exactly we make credit bureau reporting easier for our clients. Check out the blog post: https://lnkd.in/dbp2VkMw

Our clients often talk about the importance of having ready access to their data—whether it’s for real-time decisioning, analytics, or reporting. We’ve architected our platform from the very beginning to give lenders maximum flexibility in how they access data for various use cases. In this blog post, we run through the various ways in which we provide the seamless access lenders look for: https://lnkd.in/gmyBq6e7

Delivering the best possible experience for our clients is at the core of our mission. That’s why we’re formally establishing a Customer Experience organization within Peach—bringing together our Solutions Engineering, Customer Success, Customer Support, and Technical Writing teams. This will help us to continue driving the seamless experiences—from implementation to post-production support—that our clients value when choosing Peach. Learn more in our blog post: https://lnkd.in/gWqZBJ7H

The Consumer Financial Protection Bureau's new interpretive rule on #BNPL is set to take effect in under 60 days. In this blog post, we take a look at the rule’s new requirements for BNPL providers as well as the approach we’ve taken at Peach to address them. In brief, the new rule requires BNPL lenders to issue periodic billing statements, investigate and resolve disputes, and credit refunds to users’ accounts. Read the full blog post for more detail: https://lnkd.in/g9YfRvae

Tomorrow, May 21, we’ll be arriving at FinovateSpring in San Francisco to meet with some of today’s most innovative lenders. If you’ll be there, reach out and let’s connect. Some topics we’d love to discuss: • How AI is starting to change the servicing landscape and how you can be prepared • The advantages of running your lending portfolio on one servicing platform • Why having APIs is not the same thing as API-first infrastructure • How our 250+ product configuration variables help you stay truly nimble • The importance of compliance-first servicing technology  • How first-party collections capabilities can minimize your delinquencies • How end-to-end servicing technology increases operational efficiency • How to easily and compliantly make retroactive changes to your ledger • How to leverage Peach’s industry-leading approach to portfolio migrations • And much more Send us a message through the FinovateSpring app, connect with Noah Trugman or Thaddeus Jordan, or book a meeting with us: https://lnkd.in/gawprazq We look forward to seeing you at the show!

Thanks to GGV Capital U.S. for recognizing Peach in their Fintech Innovation 50 for 2024. We’re pleased to be honored alongside leading innovators like Stripe, Plaid and Ramp. And we’re just getting started—our 2024 roadmap is full of leading-edge work that we look forward to sharing soon. To learn more about the #FintechInnovation50 and to see the full list of honorees, visit https://lnkd.in/eJ6fjH3K #fintech #innovation #FI50

As we ring in the new year, a big thanks to our clients, partners, teammates and friends for the role you’ve played in making 2023 such a successful year. We’re making meaningful strides toward a more technology-forward lending industry, and we look forward to continuing this momentum with you in 2024. Wishing all of you a happy and successful new year. #celebrate #fintech #lending #innovation #happynewyear

Peach CEO Eddie O. sat down with Financial IT for their Winter Edition 2023 to talk about Peach’s leadership role in applying generative AI to loan servicing. In their Q&A, Eddie covered the opportunities generative AI is creating in the loan servicing space, how AI is being incorporated into Peach's cutting-edge platform, and how predictive and generative AI can work together to make smarter and faster underwriting decisions. Read the full Q&A in the Financial IT Winter Edition: https://lnkd.in/eG9pqwgr #ai #finance #lending

Our latest AI-powered innovation, Case Notes Summarization, is designed to increase agent productivity by reducing time spent reviewing case histories in the Peach CRM. This is especially important in the context of collections, where it’s typical for multiple agents to work a single case and where cases may contain dozens or even hundreds of notes. In this blog post, Peach software engineer Arash Saeidpour, Ph.D. walks us through the ins and outs of Case Notes Summarization, from objectives to tools to testing. Because we’ve built our servicing tech in-house and in an API-first manner—and because our platform fully integrates loan management, servicing, collections and compliance—Peach is uniquely positioned to help lenders quickly realize the benefits of generative AI. Read the blog post for more details: https://lnkd.in/gNAJfUAd #ai #lending #innovation