We’re thrilled to welcome Heather Waring, CTP to the Pep Boys team as our new Vice President of Treasury. With over 15 years of extensive experience and a proven track record in the automotive industry, Heather brings a wealth of knowledge to our team. In her new role, Heather will oversee Treasury, Risk Management, Accounts Payable, and Accounts Receivable. She will be spearheading efforts to streamline operations, implement strategic initiatives to reach company goals, and foster strong relationships with financial institutions and vendors. Her expertise will play a pivotal role in implementing best-in-class practices that optimize overall efficiency and contribute to the continued success of Pep Boys. Congratulations, Heather. Welcome to the team!
Marc Shaener
7mo
You damaged my vehicle, and failed to take responsibility. Imagine what I am going through with a cracked windshield and a vehicle that shakes violently. Now I have to find and pay the repair, and I have to find another vendor to balance my tires. I have to rent cars, find rides to drop off and pickup vehicles. It is further insulting that you will not refund the original tire installation cost. I am 55 years old and have never encountered such poor service or been victimized by a service provider.
Marc Shaener
7mo
You really should find somewhere else to work: This letter is written in response to your claim that was filed at Store #0343. Upon receipt of your claim, we have conducted a thorough investigation into this matter and the following is Pep Boys’ evaluation and position regarding your claim. The damage to your vehicle and subsequent loss is unfortunate, and we do sympathize. However, there is no evidence of any negligence on the part of Pep Boys or any of its employees with regards to the damage. As a valued customer we regret your loss. However, we can only pay those claims that we are legally responsible for. Kind Regards, Ty Freeman Claim Professional (484) 998-8429 Ty_Freeman@Pepboys.com Pep Boys Risk Management
Charlie Beale
7mo
Heather, Pep Boys is an organization that does not stand by their workmanship. The Riverview store and properly installed a water pump on my vehicle and that caused catastrophic overheating of the engine. Then they denied the work was done although I have the evidence that it was and they did it wrong, and that they took it on a 4 mile test drive to burnt up the engine.working for a company that does not care about the customers that TRUST and their voted. Do you think Wright is not a good thing
James Rizol
8mo
Congratulations Heather and well deserved!! You were outstanding when you were with Cencora and Pep Boys is certainly lucky to have you on their team!
Juliann Brown
8mo
Welcome to Pep Boys!
Marc Shaener
8mo
I keep getting the same runaround. Scott Borman will not return my calls, he is denying a claim when I have obvious evidence that you damaged my vehicle. Customer service says this is typical, they do not want to speak to me directly.
Lee Standish
8mo
Welcome to the Team
Mike Pomeroy
8mo
We are extremely grateful to have Heather as a part of our team!!
Andrew Sypawka
8mo
Congrats Heather! What an iconic company to be a part of! Pep Boys has been my go to automotive place over the years.
Automotive Technicia
8moPep Boys loyalty lies in the self marketing of it's higher management. Nearly ever day PepBoys is promoting a VP or Marketing Director. I was just a technician getting mt ass railed at 18$/hr (salary) and nearly every single job i did was SOLD and 60% through the job was UNSOLD.. I got fucked so much in my 4-5 month time there I would rather spend all my spare time shitting on how bad this company really is. I have never worked with management that was so Self promoting of themselve because they did a thing 20 years ago. OR 25yrs ago they too where a "technician" .. I mean a mechanic.. and they are living in the pass. Nothing more than a Cuck for a corporation that can barely keep the doors open and have a turn over rate of something like 2-4 "technicians" every 3-5 months.