Indra Nooyi was the CEO of PepsiCo from 2006 to 2018. Her biography contains many #pearls of #wisdom, like this one on getting better results:
“As a leader, I could be very #blunt in my drive to make sure we made all the right #decisions. In some meetings, I would comment on plans directly and sometimes point out why I thought a unit’s #strategy wouldn’t work. “Your strategy makes no sense,” I’d say. “There’s no way you can deliver the return you have assumed in your #financialmodel.” This wasn’t popular—or effective. At some point, George Fisher, the CEO, noted my style and pulled me aside. “Be careful about throwing hand grenades,” he said. “You may turn people off even though you mean well.” George coached me to take a different tack, by saying, for example, “Help me understand how this comes together. As I see it, this technology platform requires a lot of #investment and #patience. Is it prudent to factor in a quick return?” Much as I hated this new, softer way of asking questions, I found it got results. I appreciated how George spoke to me—one-on-one, straight, and in a constructive tone.”
— Source: My Life in Full: Work, Family, and Our Future (Members can access my highlights here).
Organisational Development Professional
2moLove hearing from these inspiring women 👏👏