Are you ready to lead, inspire, and drive excellence in customer service? We are looking for a dedicated Software Operations Manager in Stratford, East London, to oversee our customer onboarding team and ensure we deliver exceptional experiences every day! The ideal candidate will have undergraduate university degree and experience in stakeholder and account management, people management, and customer service operations. Learn more about the role and apply now at https://lnkd.in/g8qGF9Ht #PerceptaJobs #PerceptasGotTalent #NowHiring #hiring #ApplyNow #careers #jobs #CustomerService #CustomerSupport #SoftwareOperations #CustomerOnboarding
Percepta’s Post
More Relevant Posts
-
Founder | Professional Resume Writer 📝 | Career Coach 🎯 | Freelance Recruiter-10K+ Network of Contacts | All-Inclusive Services - Job Search Turnaround Expert 🤝| 🏆 Featured Career Coach-CBS4 News
Were you part of a recent #layoff, were #laidoff, and are a #jobseeker #opentowork #openforwork never fear! There are lots of #hotjobs available!! Check out this new #jobposting with Infoblox! I can help you navigate your search with my 20 years of experience in the industry and as a #resumewriter. I can prepare a strong ATS friendly resume to get you results and get you back to work QUICKLY! There is a lot more competition with the recent #layoffs, so it’s even more important you stand out from the competition, and you have a proven job search strategy. How I can help you: • Customized resume preparation- taking the time to thoroughly understand your expertise, not just providing a basic questionnaire or mass-produced “cookie-cutter” resume template. • LinkedIn profile preparation/optimization. • Job search coaching to walk you step-by-step through the process so you aren’t aimlessly applying to jobs and not getting responses. • Freelance Recruiter with a vast network of hiring manager/recruiter contacts to connect you to. 12 of my clients have accepted offers in 2024, 106 accepted offers for new jobs in 2023, 124 in 2021 and 112 in 2022! One obtained a $70K increase in her previous salary, one DOUBLED his salary, one a $50K increase, one a $55K increase and another a $35K increase! Visit my 120+ LinkedIn recommendations of success stories. Two recent client’s success stories: “I went from constant rejection to averaging 6 interviews a week almost overnight.” “I wanted to thank you for all of your help and assistance in this process. I am going on to start my dream job thanks to you and your guidance. I wouldn't have gotten my foot in the door without your reach and connections. Again thank you so much for everything you have done for me and for others. I am blessed to have come across you in this vast network of people." Please take advantage of my FREE RESUME REVIEW offer on my website. https://lnkd.in/g-4bcFV “Remember you only get one chance to make a first impression, make it a Professional Impression!!” #careercoach #resumewriter #ono #nowhiring #gethired
I'm hiring a Staff Project Manager Business Operations. This is a hybrid role located in either Tacoma, WA or Santa Clara, CA. Reach out if you have any questions.
Staff Project Manager Business Operations
jobs.jobvite.com
To view or add a comment, sign in
-
📣 Calling all Client Ops extraordinaries... we're hiring! 📣 We're looking to bring onboard a client services and operations teammate who will drive and support our mission of cultivating unbreakable client relationships. Here's a quick peek at what you'll be doing: ✅ Manage critical parts of our customer journey ✅ Introduce WOW customer experience touches ✅ Be a trusted thought partner and client advisor ✅ Cultivate lasting, impactful client relationships ✅ Collaborate with our team of facilitators & trainers And who are you? -True people person who can seamlessly and successfully cultivate relationships across company types, titles, and function -Background in client services, project management, account management, and entrepreneurship may or may not describe you - SOPs, frameworks, organizational structures, and best practices are your jam -Social impact — being able to do well and do good — is among your core motivators If the above speaks to you, we'd love to know you! Check out our full job description below, with the link to apply ⬇️ https://lnkd.in/ebKqUmXW Know someone who might be perfect for this role? Tag them below or feel free to connect us with them directly! #notyouraveragefacilitors #newrole #hiring #weregrowing #leadershipdevelopment
To view or add a comment, sign in
-
-
Christian first | The gym sheds dude | Sharing the lessons I learn as a new entrepreneur with #RelentlessOptimism
A "humble, hungry, smart" 20-something* will join our Support team at Accountable2You and jump-start their career. ⚡️ Hopefully because of reading this post. 🖤 THE ROLE(S): ⭐️ Customer Support Advocate (entry-level) ⭐️ Customer Support Specialist (more experience) (Links to apply in the comments) WHO THIS PERSON IS: - Eager to join a mission that matters - Natural communicator & excellent writer - Clever & resourceful problem-solver - Tech-savvy but probably not a developer - Cares deeply about serving people - Hungry to grow and be mentored in their career - Excited to join a team of bright, dedicated & driven peers - Lives our values of Higher Calling, Servant's Heart, & Eager Perseverance - Has some customer-facing work experience They'll join our onsite team in Williamstown, KY and we'll pay them to relocate if needed. 🙌🏼 THESE ROLES LEAD TO: - Content writing jobs - Technical & Product jobs - People leadership & management opportunities - Sales & Success roles - A steady career in Support! Etc. ♻️ Do you know someone like this? Tag them or share this with them. It could be rocket fuel for their career. 🚀 *Note: (You don't HAVE to be a 20-something to apply, but an entry Customer Support role is a phenomenal start to a career.)
To view or add a comment, sign in
-
versatile leader with strong technology and software development experience, effective team management, strategic decision-making, and exceptional communication
To Employers and Hiring Managers, Regarding Software Engineering roles, please avoid using the word "Manager" in the job title if the role requires active software development. Instead, consider titles like "Lead Developer" or similar. Labeling a role as "Manager" and then adding "Hands-On" or similar terms to indicate coding responsibilities is misleading. Many developers transition to management to focus on guiding the next generation, leveraging their experience without writing code. Managers trust their development teams to deliver high-quality work and should not be distracted from their primary management duties. Similarly, developers should not be burdened with those management tasks. Managers are responsible for overseeing the software development team, providing mentorship, coaching, learning pathways, technical support, ensuring coding standards, best practices, best usage of tools and services, conducting one-to-ones, annual goals, quarterly reviews and anything else a team member requires to perform their duties. You multiply this for the number of members in the team (for me that's 25) and I would be impressed to see a Software Engineering Manager perform efficiently as a manager and a developer. Managers also collaborate with other Software Engineering Managers, Product Managers, and relevant stakeholders within the organisation.
To view or add a comment, sign in
-
Check out some of the roles we’re recruiting
Happy Friday!! Roles I’m currently recruiting: Product Architect; Network Pre Sales Architect 3rd Line Support; Network Finance Business Partner (Denmark) Junior Product Manager; Broadband Product Manager; B2B Reach out if you’re looking for a new role and are up for a chat.
To view or add a comment, sign in
-
Is a 'Service Desk' Title Better for Your Career Advancement? Answers: https://lnkd.in/g_d9y_qc #JobTitles #CareerGrowth #HelpdeskSupport #ServiceDesk Hey everyone! 😊 I hope you’re all doing well! So, I've got something on my mind and would love to get your thoughts. My department has recently gone through some leadership changes, and with that, we’re seeing some shifts in our job titles. I currently work as a Helpdesk Support Tier 1 and am hoping for a promotion soon! 🎉 Recently, the new leadership shared that our titles are changing to Service Desk and that we might be dropping the tier numbers. At first glance, this seems fine, but I can't shake the feeling that it's a bit odd. Here’s why: Familiarity: I used to work in retail, and my title there was Customer Service Desk Rep. So, the term “Service Desk” makes me feel like I’m back in that world. It's a little too familiar and casual for my liking. Role Perception: I understand that our responsibilities won’t change much, but I worry about how this title change might affect perceptions about our roles. Are we perceived as less specialized without the tier numbers? Now, the big question for me is: Is h...
To view or add a comment, sign in
-
7000+ Followers | I help you Achieve more in your Business | Top-Rated Administrative Virtual Assistant | Expert in Data Researching and Entry | ALX Alum
Most times we know the Remedy to our problems but the force to push towards the solution is hard. Does it mean we should quit? Of course not 🚫 We all know how it feels trying to fix endless tasks, only to realize there are still more left undone that can cause serious burnout. Now, imagine having someone who takes those time-draining tasks off your plate, letting your mind be at rest. let's call it a shoulder to lean on. That’s where an Administrative helper comes in. Give to caesar what belongs to caesar give to a virtual assistant : managing everything from organizing your inbox to scheduling meetings, handling customer service, conducting research, and even managing your database cause it's their area of expertise. Think of them as your helper and behind-the-scenes support system, keeping your operations running smoothly! P.S. Do you have task Burdens to share with me? Thinking about hiring a VA but not sure how to get started? Shoot me a message please— Ikechukwu Justin💚.
To view or add a comment, sign in
-
-
here's how my client runs two hardware companies without going crazy. before hiring a growth assistant, business 1 was chugging along fine. but there were cracks. backlog of inventory sporadic customer tracking. vendor contracts all over the place. no way to scale before things started breaking. insert our growth assistant, shay. prev specialist at aramco. experience working with global teams. here's how she was onboarded in under a month. week 1 = tracking open customer tickets week 2 = tackling + streamlining inventory week 3/4 = managing vendors + billing one A+ problem solved per week. one less headache for owner. fast forward to today. huge launch for business number two. key processes automated. hours saved everyday. shay was the gel that helped owner scale + manage 2 businesses. this is what people mean when they talk about using remote talent.
To view or add a comment, sign in
-
-
An interesting thing about software engineers is that in a single career one could work in 4, 5, or more different domains. In my career alone I build software for supply chain logistics, finance, eCommerce, Marketing & AdTech, Pharmacy, etc. In a single career a wide awake software engineer could learn how business works, how the economy works, bring lessons from one domain to help them in another. Very few other fields have access to this much cross-domain expertise. Access to experts to teach them the domain. But some software engineers throw this advantage away by simply not caring at all about the business they are building for. Don’t be one of those engineers. Build up that asset stack of cross-domain knowledge, over a long career it’ll be more helpful to you than you can imagine.
To view or add a comment, sign in
-
“There’s no way we can hire someone to do customer support. It has to be us.” Listening to and working with our customers in this way was one of the greatest early learning moments for Blake Acheson and myself. We also knew we couldn’t do it forever, no matter what we said out loud at the time. When Blake and I founded AgencyAnalytics, like many founders, we were doing EVERYTHING ourselves: coding, sales, marketing, and, of course, customer support. As we grew, it became impossible to keep up with it all. We didn’t know when to let go. We were so entrenched in working directly with our customers, troubleshooting challenges, and learning from them that we couldn’t imagine anyone else doing the job. It helped get the product to where it needed to go, but it wasn’t sustainable. Then came the tipping point. We realized that without help, we couldn’t iterate on the product fast enough or scale the company. We were holding ourselves back. Bringing on Jesse Smith to help us across the board and then eventually also making our first customer support hire (huge shout to Trever Clark), was a big transition. It was a eureka moment. It wasn’t just about sharing the workload; it allowed us to strategically focus on growing the company, improving the product, and even getting a little more sleep. The lesson? Sometimes, growth means letting go. Have you had any hiring eureka moments?
To view or add a comment, sign in