Performance Beauty Group’s Post

** James Timpson honoured for outstanding leadership at CMI Awards Gala** I was recently listening to an interview with James Timpson and it was very interesting to hear some of his comments when he first started working for Timpson Group, the company previously owned by his father, John Timpson. When James started working in Timpson branches, he found that he was beating all the other branches in terms of both turnover and profit. James admits that was nothing to do with him being any better than any of the other store managers, it was all down to the fact that James didn’t have to follow any rules, whereas all the store managers had a strict set of rules to follow. James was able to discount the work he did, and often did work for free, and found that led to a huge increase in sales and profits. So, when he became CEO, he gave free rein to all the store managers and that resulted in a huge improvement across the whole business. He is also well known for advocating the employment of former prisoners, and now around 12% of Timpson’s 5,000 strong workforce across 2,076 branches either has a criminal conviction or has been directly recruited from custody. So, it was great to hear that James has been recognised for his leadership skills at the recent CMI annual President’s Dinner. The Gold Medal award for outstanding achievement was presented to James Timpson OBE DL, CEO of Timpson, in recognition of his remarkable leadership in helping the business to grow, notably through his commitment to a culture of trust and kindness in the company’s approach to recruitment. Link to full article in comments. #timpson #retail #valuethroughinsight

Expand across multiple geographies or focus on dominating a single market? Our Rebel leaders, Ankit Jindal and Rahul Patil, address this question and more! Watch the video to hear from the winning team that has closely collaborated with 25+ leading brands across diverse categories, steering them to triumph on the Rebel network! 🚀 #RebelLauncher #brandbuilding #cloudkitchen

We’re excited to announce our #CEEDTalk meeting with guest speaker: 👉 Fatmir Zymberi👈 Founder & CEO - JYSK A/S , KFC, Prishtina Mall Topic: FROM 0 TO 1,000,000: CHALLENGES OF BUSINESS DEVELOPMENT This is a unique opportunity to gain insights from a leader who has firsthand experience in transforming visions into colossal successes. Follow us on social media to get updated! #growthmindset #BusinessGrowth 🔵 𝓜𝓮𝓶𝓫𝓮𝓻𝓼 𝓞𝓷𝓵𝔂 🔵

You’ve probably heard the saying, “A team is only as strong as its weakest link.” I like to tweak that a bit: “A brand is only as strong as its team.” Imagine a brand as a shiny new car—it catches your eye, right? But without a skilled driver, it’s just not going to move. It’s the same with any business. A good product can get people’s attention, but it’s a passionate team that keeps them coming back. They innovate, they adapt, and most importantly, they care about what they’re doing. People are pillars of any company. When I started CHAYAM TEA, it was a one-man show, wearing all the hats – CEO, marketer, tea maker, you name it. But as we grew, I quickly realised that I couldn't do it all alone. I needed a team, a group of people who shared my passion for tea and my vision for the company. Finding the right people wasn't easy. It took time, patience, and a whole lot of interviews. But it was worth it. Because when you have a team that's aligned with your values and goals, it makes you believe in your purpose. They're the ones who come up with the creative solutions, who go the extra mile for customers, who keep the business running smoothly while I focus on the big picture. They're the backbone of Chayam Tea. So, if you ask me, "Product vs. People?" I’d say it’s the people every time. They're not just part of the business; they are the business. "Talent wins games, but teamwork and intelligence win championships." And that's a lesson I've learned firsthand. #Teamwork #Leadership #BusinessGrowth #ChayamTea

As leaders in the beauty industry, our success depends on building strong connections with clients. Instead of just focusing on sales, prioritize creating genuine relationships. Listen to clients' needs, customize services, and consistently exceed expectations. Empower your team to embrace these values. Encourage them to focus on client satisfaction and invest in ongoing improvement. By cultivating a culture of exceptional customer experiences, you not only retain loyal clients but also attract new ones through referrals. Set a high standard of professionalism and integrity. Lead by example in addressing challenges, communicating with clients, and innovating within the industry. Your commitment to excellence will inspire others and enhance your beauty business's reputation. Unlock your leadership potential by recognizing the importance of client relationships and making each interaction memorable. This approach will help you thrive and positively impact the beauty industry. Tag your business friends if you agree! #strongertogether #businesscommunity #businessleaders #preciousmoments #womeninbusiness #successfulwomen #mymarykaylife #cordeliaokosun

My 2 paise on Leadership and Teamwork! At the recent Phygital Retail Convention held in Mumbai I had been honoured by being in the Jury. Many brands nominated themselves for several categories of awards. The established brands all sent someone from marketing and made the same video presentation for all categories. (Quite exhausting as a Jury member). They also had limited ability to answer business related questions and the presenter had put all effort in only building the media campaign. However one insurgent brand didn’t play by those rules. abCoffee was nominated in 3 different categories and here is what they did…. Each award category pitch was done by the team member whose project or responsibility it was to drive that (operations, unique concept and brand of the year). Each presentation was about that topic. Not a generic presentation. The presenters were all prepared for questions as that topic was their expertise. Founder Abhijeet Anand didn’t just hoard all the spotlight. He encouraged and backed up his team mates to make their mark and they sure did! Narsaya Gajji Prithviraj Chauhan Both of you were as impressive as your illustrious leader. The passion and commitment you put out there was infectious and resulted in rewards for your combined effort. I take this opportunity to thank each one of you for your passion, zeal and confidence. Onward and Upwards abCoffee ! #insurgentbrands #successstories #teamwork

At Verma Jewellers, our mantra is all about YOU.  As a leader here, my mission is clear: put our customers front and center. Why? Because a ‘customer-centric’ approach isn’t just a strategy; it’s our way of making sure you feel valued and understood. Every interaction with us—whether it’s through a quick chat online, a phone call, or a visit to our store—is all about ensuring you leave with a smile. Our ultimate goal is simple: to make you feel truly cared for every step of the way. After all, you’re the heartbeat of our business. #CustomerFirst #Vermajewellers #LeadershipInAction

Matalan has appointed a raft of senior leaders including director of online, director of strategy and director of marketing as the business continues its transformation. Read more below. #fashion #retail #retailnews #matalan #peoplemove

Before you can increase your emotional intelligence, you need to understand its skills and abilities. #Vistage #CEOs #AustinCEOs #TexasCEOs #Leadership

It's great to hear positive feedback about the Hans Matrimony RM team's efforts and their service. The fact that the client expressed satisfaction with the service provided by Hans Matrimony and specifically mentioned RM head "Mrs Neelam Dewan" is a testament to the team's dedication and Neelam Dewan's excellent leadership. Such feedback is invaluable as it reflects the hard work, professionalism, and commitment of the team in delivering exceptional service. It's important to acknowledge and celebrate these achievements within the team, reinforcing the positive impact they're making on clients. This feedback could also serve as a great testimonial to showcase the quality of service provided by Hans Matrimony. #HansMatrimony #ClientSatisfaction #ExceptionalService #TeamWork #CustomerFeedback #HappyClients #RMNeelamDewan #DedicatedService #ClientTestimonial #Professionalism #ServiceExcellence #SatisfiedCustomers #SuccessStories #TeamRecognition #QualityService