PeritusHub’s Post

"Don’t build something just because it sounds appealing—focus on being a real problem solver with every move you make." This mindset has guided me for years. That’s why I’m thrilled to introduce Neocom’s brand-new Conversational Shopping Assistant. I’ve often shared how frustrating online shopping can be with limited guidance. With our Neocom Guided Selling Advisor, we’ve helped customers find the right products with ease. Yet, a common question has persisted: “What happens if I have a question not covered in the consultation?” Or, “What if I don’t understand a question?” In-store, you’d ask a sales assistant—but online? Now, with our Conversational Shopping Assistant, you can ask free-text questions anytime, get real answers, and continue your shopping journey seamlessly. Plus, retailers gain insights into customer preferences, enabling them to adapt in real-time. Exciting? Let’s toast to the future of online shopping—grab a glass of champagne and explore what’s possible! 🥂 Not a champagne expert? Get the perfect recommendation—quick and easy online! 😉 https://lnkd.in/dBaurA8g

🚀 Introducing Neocom Conversational Shopping Assistants 🚀 Many online shops overwhelm customers with endless choices, leaving them feeling unsupported in their search. Product discovery is all about making this experience simpler and more personal. That’s where Neocom's conversational shopping assistants comes in—with real-time, hyper-personalized guidance, our solution allows customers to ask any question, get instant answers, and receive tailored advice throughout their shopping journey. With brands like Miele and Champagne Characters already on board, Neocom latest addition is proving its versatility across diverse use cases, making it an ideal solution for any brand looking to enhance customer engagement. Curious to learn more? 👉 Check out the full press release to see how Neocom GenAI is transforming eCommerce: https://hubs.la/Q02TnTrs0 #NeocomAI #GenAI #ConversationalAI #eCommerceInnovation #CustomerExperience #DigitalTransformation #ProductDiscovery

At Infobip, we believe true customer engagement goes beyond streamlining checkout processes. 🛒 It's about personalization, omnichannel communication, proactive support, feedback integration, and community building. Deepening these connections drives loyalty and business growth. Check out our Ultimate guide to Conversational Commerce. 🧐 🚀 #CustomerEngagement #Infobip #DigitalCommerce

Exciting Trends in #Ecommerce for 2024! 🚀 Wondering what's next in the world of online shopping? Stay ahead of the curve with the latest trends in e-commerce live chat! Here's what's shaping the landscape: AI-Powered Assistance: Expect to see more AI-driven chatbots offering personalized support and recommendations based on user behavior and preferences. Video Chat Integration: Live chat will evolve to include video capabilities, allowing customers to engage in real-time video consultations with product experts. Augmented Reality (AR) Try-Ons: Look out for live chat features that enable customers to virtually try on products using AR technology, enhancing the online shopping experience. Integrated Payment Solutions: Live chat platforms will increasingly integrate with payment gateways, enabling seamless transactions directly within the chat interface. Social Commerce Integration: E-commerce live chat will bridge the gap between social media and online shopping, allowing customers to make purchases directly from social media platforms through interactive chat interfaces. These mentioned above are some of the topics we are working on with Help For Shopping 🛒 ⤵️ Why (the problem we solve) 💡 Every visitor who lands on your store has a long and intricate journey to navigate before reaching their (and your) goal: purchasing the best product for them. With HelpForShopping, you can turn the buying process into a natural and enjoyable experience, reduce customer effort, clarify doubts, and increase conversion rates. How (we solve it)💡 HelpForShopping goes beyond live chat. With our widget and dedicated back-office access, you can empower your most loyal and knowledgeable customers to register as product experts. They'll assist your store visitors in finding what they're looking for. #EcommerceInnovation #CustomerExperience #Personalization #OnlineShopping #HelpForShopping

Exciting times for retail: The rise of conversational commerce! 🚀 It’s not just about making checkout easier - it’s about understanding and engaging with the customer on a deeper level. By blending the best of AI-driven chatbots with human touchpoints, businesses are now offering personalized shopping experiences like never before. 🛒🛍️ How do you see conversational approach shaping the future of e-commerce? #OneCommunicationsPlatform #BipSchool #ConversationalCommerce

I believe personalization will eventually dominate online shopping because it will significantly enhance the customer experience by tailoring product recommendations, content, and offers to individual preferences. This will boost engagement and conversion rates as well as foster customer loyalty driving repeat purchases. In comparison to other verticals like television and music, personalisation in e-commerce is way behind. Search bars, directories and pop-up menus are still the norm. HoverIT's technology will enable us to deliver a personalized shopping experience to our customers. #sportstech #personalizedshopping #ecommerce #AI #onlineshopping #hoverit #EcommerceTips #EcommerceBusiness

49% of consumers say they are likely to become repeat buyers after a personalized shopping experience. Personalization isn't just a buzzword; it's a game changer. For e-commerce businesses, tailoring shopping experiences to individual preferences can drastically improve customer loyalty. Think about it—almost half of your customers are more likely to return when they feel recognized and valued. It's time to reflect: How personalized is your customer journey? Are you leveraging AI to understand and cater to your customers' unique needs? In a competitive market, staying ahead means delivering more than just products. It means offering an experience that keeps them coming back. #AI #Ecommerce #CustomerLoyalty #Personalization #BusinessGrowth

📱✨ Get ready for a shopping revolution! The future of mobile eCommerce is set to redefine convenience and elevate your digital shopping experience. 🌐 Seamless interfaces, powered by AI, will make navigating mobile stores a breeze, offering personalized suggestions tailored just for you. 💳 Lightning-fast transactions will transform the checkout process, ensuring you spend less time waiting and more time enjoying your purchases. 🌍 Global accessibility will break down borders, allowing you to explore and snag the latest trends from around the world—all at the touch of your fingertips. 🚀Experience the future of retail now! Click, explore, and be part of the revolution. Your seamless and convenient shopping adventure starts here – join us in shaping the next chapter! 💡🛍 #RetailRevolution #ShopInnovation

Ever get stuck on a website, needing help finding that perfect product? Chatbots are changing the game, offering 24/7 support and personalized recommendations. They're like having a friendly shopping assistant by your side, always ready to answer questions and guide you to the best deals. #ecommerce #chatbots #onlineshopping #futureofshopping #convenience #personalizedservice #customerexperience