PetOwner.io’s Post

It can be challenging to get pet owners to agree to preventive care recommendations. In the latest Vetiverse article, Dr. Laura Sullivan shares her top tips for gaining client compliance.

You may have heard of the Human-Animal Bond, but did you know that the bond between a pet owner and their pet can be scored? Learn more about the four dimensions of the HAB score - attachment, humanization, commitment, and integration - and how understanding the bond between a pet owner and their pet can help lead to better client compliance and patient outcomes.

You may have heard of the Human-Animal Bond, but did you know that the bond between a pet owner and their pet can be scored? Learn more about the four dimensions of the HAB score - attachment, humanization, commitment, and integration - and how understanding the bond between a pet owner and their pet can help lead to better client compliance and patient outcomes.

Ghosted by no-shows? Get PetDesk! 👻 PetDesk has the veterinary-specific software to save your clinic from scary no-shows and last-minute cancellations, keeping you in control of your schedule and your revenue on track. Read our blog to find out how to reduce missed appointments and keep your practice running smoothly: https://hubs.la/Q02L3Ddg0

🐾 Simple Case Studies That Speak to Everyone🐾 Ever felt lost in translation with medical terms? 🤔 Here’s the prompt to bridge that gap. Why it's a game-changer: - 🎯 Enhanced Communication: Simplified case studies mean better conversations with pet parents, no medical dictionary needed. - 📊 Improved Engagement: Approachable language increases understanding and trust between vets and pet owners. - 💡 Educational Empowerment: Empowers pet owners with knowledge, making them active participants in their pets' health. Imagine this: ✅ Social media posts that resonate ✅ Patient reports that enlighten ✅ Community talks that inspire. That's the power of clarity in veterinary communication! 🤝 Want to connect with pet owners more effectively? Curious about more medical insights for the APAC region? Drop a line! Let's make pet health understanding universal. #VetMed #PetHealth #AICommunication #CaseStudies #MarketingStrategy #APAC #VeterinaryMarketing

As a former veterinary practice manager turned consultant, I've witnessed firsthand the evolution of client education in our field. VetTalk is revolutionizing how we communicate with pet owners, seamlessly integrating with your practice management software to deliver personalized, bite-sized video content and educational materials directly to clients' phones. This innovative approach not only saves staff time but also improves client retention and satisfaction, as recent studies show a 15% increase in retention rates for clinics using digital education tools. Embrace the future of veterinary client communication with VetTalk and elevate your practice's educational efforts. Disclaimer: I was paid to make this promotion, but I really do like them or I wouldn’t have done it! https://lnkd.in/eK8BGYAp #VetTalk #DebbieBooneConsulting #VeterinaryTechnology #ClientEducation #PracticeManagement

Last year, veterinary clinics across the EMEA and APAC regions hit a remarkable milestone, booking over 520,000 appointments! Even more impressively, 94% of these pet owners were delighted with their experience. Imagine the countless hours saved by transforming appointment-related calls into a streamlined, online booking process directly on clinic websites. This not only enhances efficiency but also significantly boosts client satisfaction. Setting up is simple: define your availability and let pet owners book appointments online at their convenience. Practice staff retain full control, with the ability to manage and customise the booking schedule as needed. Vetstoria helps manage your clinic's schedule efficiently, allowing you to focus more on providing top-notch care rather than juggling phone calls. If you're looking to improve your clinic’s efficiency, get in touch with me!

10X Laws for Aspiring Veterinarians: Building Trust with Clients 1. Effective Communication: Clearly explain procedures, diagnoses, and treatment plans in a way that clients can understand. Use plain language. 2. Empathy and Compassion: Show genuine care and concern for your clients and their pets. Be empathetic to their emotions and offer support during difficult times. 3. Accessibility: Make yourself easily accessible to clients. If you are busy have your team respond promptly to their calls, emails, and messages. 4. Honesty and Transparency: Be upfront about costs, procedures, and potential risks. Avoid making false promises or misleading statements. 5. Follow-Up: Check in with clients after appointments or procedures to ensure their pets are recovering well and to address any concerns. 6. Go the Extra Mile: Offer additional services or support beyond what is expected. This could include providing home care instructions, recommending pet-friendly products, or offering discounts for multiple pets. 7. Respect Clients' Time: Be punctual and efficient with appointments. Avoid unnecessary delays or waiting times. 8. Involve Clients in Decision-Making: Empower clients to be involved in decisions about their pets' care. This can help build trust and ensure they feel confident in the treatment plan. 9. Maintain Confidentiality: Protect your clients' personal information and keep their pet's medical records confidential. 10. Build a Positive Reputation: Focus on providing exceptional care and building positive relationships with clients. Word-of-mouth referrals are a powerful tool for growing your practice. #TheMentorVet #10X

"Revolutionizing pet care with my latest UX design! 🐾📱 Now, veterinary clinics seamlessly manage their clinics and appointments, while pet parents effortlessly organize prescriptions and medical records all in one app. Never miss a dose with built-in medicine reminders and simplify bookings for a healthier, happier pet experience. 🐕🏥 #PetCareInnovation #UXDesign"

This semester, my team and I are excited to introduce our capstone project prototype for the University of North Carolina at Charlotte: NinerPets! Our platform aims to help UNCC students and faculty efficiently manage their pets' health, addressing the challenge of organizing appointments, medical records, and medications. Prototype Overview: NinerPets features a high-fidelity prototype designed to streamline pet health management. Key functionalities include: - Appointment Scheduling: Effortlessly book appointments with local Charlotte veterinarians. - Personalized Calendar: Stay organized with reminders for all pet-related activities. - Dedicated Pet Profiles: Each pet has its own page, showcasing medical history and medication details. - Billing Summary: View a detailed breakdown of charges for services, medications, and vaccines. - Health FAQ Page: Access important information about pet care. We’d love to hear your feedback! What features do you think would enhance this application, and how can we better serve pet owners at UNCC? Please feel free to share your thoughts or questions! A special thanks to my amazing team members, Paul Anderson, Pavel Maslov, and Ahmad Awad for their collaboration and hard work in bringing this prototype to life. #NinerPets #UNCCharlotte #CapstoneProject #softwaredevelopment