Peter Henstock (BA Law)’s Post

Explore the intersection of technology and the arts. Our latest blog, 'Redefining Arts Ticketing: Embracing Digital Evolution,' delves into how digitalisation is revolutionising the ticketing experience. Is your venue ready to embrace the digital leap in the arts? #TicketingTransformed #DigitalEvolution #TicketingSystem

Very fascinating article that I just found. Since the 90’s band, Oasis, began selling tickets to their highly anticipated 2025 reunion tour late last week, many fans haven’t been able to buy tickets. Some of the reasons are that they cannot access the queue due to high demand, prices are too high, etc. This article specifically explores why sites like Ticketmaster are saying that certain fans are “bots” , when getting are attempting to get tickets. Read the article below for more information on this! David Philp, I think you would find this interesting!

The TixSuite Ticketing Sentiment Report was featured in Pollstar. "Highest on the list of grievances was “junk” fees, which they have to buy at point of sales, but which only 40% understand their purposes; 72% “agree” or “strongly agree” they’d be more accepting of ticketing fees if there was more transparency around why they were charged." #TixSuite #Ticketing #SaaSTicketing

In this third and final installment of our ticketing trends series, discover expert predictions on personalized experiences and products, regulations, shifts in dynamic pricing, the impact of market exits and consolidations, ticket purchase timing and more. https://lnkd.in/g--2sYE2

"With Spektrix we're able to come up with a report of people's ticket buying history and whether it's a subscriber, a lapsed donor, a multi or single ticket buyer - there are a lot more automatic things we can do which just make it more efficient." Read more about how Sacramento Philharmonic built efficiencies with a hassle-free ticketing platform: https://bit.ly/3yE0dTQ

In this third and final installment of our ticketing trends series, discover expert predictions on personalized experiences and products, regulations, shifts in dynamic pricing, the impact of market exits and consolidations, ticket purchase timing and more. https://lnkd.in/g--2sYE2

Millions of us just heroically wasted 3+ hours of our precious lives trying to book #Coldplay tickets on #BookMyShow today. Bravo, we did it! 🥲 What did we get in return? Long waits, endless spinning circles, auto logouts, system crashes, and an existential crisis while staring at that "999999+ people ahead of you!" screen. All because Coldplay fever hit India harder than ever. But hey, this could have been avoided with three simple steps (take notes, event organisers 👀): 1. Efficient Traffic Management 📶 : With the obvious buzz and excitement around the Coldplay concert, there should have been better preparedness for traffic surges. Scaling server capacity and using more robust queueing systems would have saved many of us hours of frustration. 2. Limit Ticket Purchases to 2 Per User Account 🎟 : Given the enormous demand, limiting purchases to just two tickets per account would have been a great way to ensure fair distribution and reduce the strain on the system. This would have also helped minimize bulk buyers and ticket scalpers, creating a more equitable process for true fans. 3. Early Release of Extra Dates 📅 : Given Coldplay's immense popularity and the excitement surrounding their performances, the organizers should have foreseen the surge in demand. By releasing additional dates sooner, they could have alleviated some of the rush, giving more fans the opportunity to secure tickets without the frenzy. Lesson learned for future event bookings 💡: Invest in better tech infrastructure, apply fair purchasing limits, and be proactive when demand is clearly off the charts. Hopefully, these practices are considered for future events! Congrats to the lucky ones who got tickets! 🥳 The rest of us? Well... we’ll just “fix ourselves.” 🎤🎶 😅 #Coldplay #TicketFails #TechInfrastructure #BookMyShow #FOMO

“What if our phones could handle tickets?” This simple question rooted a brilliant idea! Here are our top 3 perks of smart ticketing: ➡️ Ultimate Convenience: Your tickets are always on your phone. No more worrying about losing them. ➡️ Best Security: Digital tickets are hard to fake. With QR codes and NFC, they’re super secure. ➡️ Speedy Entry: Smart ticketing makes getting in fast and easy, a game changer for MICE events. We’re excited about the future of smart ticketing. For more on smart ticketing, check out our latest blog post! https://lnkd.in/g-zJWTVm

https://lnkd.in/gqH9EMwa Service fees charged by Ticketmaster and other ticketing platforms are a common frustration for event-goers. But why exactly are these fees imposed in the first place? Understanding the reasons behind them can help us navigate this aspect of ticket purchasing with more clarity.

This lawsuit represents a potential turning point in the live event industry. If the courts rule against Live Nation and Ticketmaster, it could lead to the breakup or restructuring of their operations. This could create opportunities for smaller ticketing companies to gain market share and offer more competitive pricing. The negative public perception of the current ticketing giants could also drive venues and consumers to seek alternative, more customer-friendly solutions.