Peter Tan’s Post

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General Manager

When TVs first became mainstream in guestrooms, hotels initially offered just a limited number of channels. It was only when cable and satellite TV became prevalent that customers came to expect significantly more choice. In the 1980s and 1990s, guests started to see VCRs in their hotel rooms, allowing them to rent and watch movies at their convenience. Next came pay per view content which enabled easy access to movies, sports events and, of course, adult content (unfortunately not here...... 😅) , generally for a fee. However, in hotels, this type of pay TV content typically played on a loop, and guests would either have to accept jumping in part way through or wait for the movie to restart on the pay0TV channel. Now that fast, speed internet connectivity is common, many hotels have upgraded their in room entertainment system to smart TVs, enabling guests to access many of the leading streaming services. In addition, WiFi is usually offered as a standard, enabling guests to also use their own devices for entertainment. It is clear that while guests were once satisfied with a limited selection of channels and pay TV content, they now demand more choices, with the ability to watch what they want, when they want it. They also want an easily accessible, high quality, personalized viewing experience. To meet these evolving demands, hotels are increasingly providing guests with a means of accessing on demand content, either through streaming services on the in room TV, or via a casting solution.

Yusak Siswanto

Sales Professional | Full-Cycle & Strategic Sales | Tech-Savvy with a Passion for Emerging Technologies

3mo

A hotel GM once told me that when the TV service goes out, only 5 people call in an hour, but when the Wi-Fi goes out, 30 people call in an hour.

Francis Cochrane

Lecturer The Hotel School Sydney at The Hotel School Sydney | Melbourne | Brisbane

3mo

We change the movie titles to Movie 1, 2, 3 etc.... This way business people could claim them on their expenses.

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Tee Eng Siong, CCTP, CCSMS

Security Practitioner | Physical Security | Aviation Security | Data Analysis & Visualization

3mo

This really got me. Didn't see this coming. 😂

Mimi Renati Zainol LEAP Facilitator, CHA, CGSP, Founder

LEAP Facilitator | "Malaysia's Woman Leaders" Award 2024 | Top Customer Service Mgmt Voice | Empowering Excellence in Teams | Hotel Housekeeping Training | ASEAN National Trainer | HRDC Accredited Trainer

3mo

I remember the days with Vision 4.

Ray Clark

Retired and thinking about it

3mo

Thanks for sharing

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