Pili Laviolette’s Post

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Your cobbled-together MVP is like the elephant in the room that everyone is willing to address but you. It’s time to let it go // Meet your new right-hand UX/UI gal 🙋🏻♀️ // 35+ MVPs designed // Undercover ambivert 😎

One of the biggest challenges I’ve had in my business was figuring out how to take time off work for mat-leave. The first decision I made was that I didn’t want to lose Liz (my amazing junior designer). So even if all clients decided to leave us, I had to cover her salary for the months I would be off. And I made this very clear to Liz. She’s been so loyal to me that I wanted to make it clear that loyalty goes both ways. Figuring out mat-leave wasn’t easy. I had no point of reference. So I started by envisioning how I wanted my mat-leave to look and how my business could potentially support that. I knew I couldn’t leave Liz alone with all the workload, so if clients were on board with me being away, I had to hire a temporary team. I initially thought I would hire one person to do everything I was doing. So naive of me! I was doing so much (SO MUCH) that I had to hire two people. This was eye-opening to me. Before hiring anybody, I made the decision to only work with our retainer clients. So I had to pitch my plan to them. All my clients responded amazingly, except for one person who I’m not working with anymore. With clients on board, it was time to build the team. First, I hired a project manager to help with project tracking and client communication. But that wasn’t all. I needed someone who could give Liz some guidance and make bigger picture decisions when it comes to design. That’s when I hired a senior designer. The three of them worked together in such an amazing way for almost five months. Each of them took full ownership of their role and cared about Random Pattern the way I would. They made sure I was up-to-date with everything that was happening without overwhelming me. Shout out to all three of them! I summarized in a few sentences what took me months to figure out. I made a lot of mistakes along the way and uncovered a lot of misconceptions. But I’m glad it was that way. I learned a lot. I was able to see what parts of my business are strong and what need to be improved, which is what I’m working on now that I’m back. — That was day 4 out of 5 of sharing my biggest challenges in these 5 years in business. Stay tuned for day 5 tomorrow!

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