Selecting a competent procurement agent
Hotels are more than just a bunch of rooms; they're experiences that should make guests happy and eager to return. They should leave feeling satisfied and ready to tell their friends about it.
Behind every great hotel is a team of pros who come up with and create the whole experience. This includes owners, designers, builders, architects, and the companies that buy furniture, fixtures, and equipment (procurement firms). While everyone has an important job, the company that buys the stuff helps find the right materials and sellers to get you exactly what you want, on time, and at the best price possible.
But sometimes, hotels make mistakes when choosing this company. Here are the four biggest ones:
Mistake 1: Not Being On the Same Page
Effective communication is crucial for a smooth purchasing experience. On many projects procurement is forgotten about until a delivery is needed.
Renovations around guest scheduling, complex delivery schedules, and opening on time are challenges in the hospitality industry. Furniture delivery and placement must be treated equally with construction work. Constant, effective communication ensures everyone is on the same page throughout the procurement process.
The right procurement company will confirm design expectations, production completion, approvals, and product arrivals.
Choose a hospitality procurement provider with excellent communication systems.
Mistake 2: Not Being Aligned on Design Intent and Budget
Choose a hospitality procurement supplier aligned with your unique vision and style. Request portfolios and recommendations to evaluate their expertise. Your furnishings will shape your hospitality experience for years, so partner with the right experts to secure the desired materials.
Mistake 3: Not Hiring a Qualified Partner Partner
When choosing an FF&E and OS&E procurement firm, ensure they align with your brand and feel like an extension of your team. Ask questions to assess compatibility, like in dating.
Mistake 4: Procurement Tracking Software
To ensure successful hospitality design and development, access accurate and timely information. Evaluate procurement firms' information-sharing systems, software, and compatibility with your organization's systems.
Common Procurement Firm Selection Errors: The Final Word
Even the best hospitality management businesses can make the mistake of picking the wrong partner. That's why it's super important to do your research and find one that's a great match for you. We’ve found a few partners that we invite to every RFP we send out. These procurement firms are organized, communicate well, proactive, and always come to the table with solutions. Benjamin West and Pineapple Procurement, So, give them a shout!
