Pingtalks’ Post

Prompt Engineering is such a heavy concept that you cannot explain it in a post or a video but, if you were curious about Prompt Builder from Salesforce and wanted to know its science, I'd highly recommend this video from TDX24. Video: https://lnkd.in/eb7kNKj5 Highlights of the video: - Sets the foundation of what the words 'Gen AI', 'LLM', and 'Prompts' mean. - How has Salesforce put this together in the Prompt builder? - What do the following (See the image below) definitions mean and how do you apply them in a Salesforce context? - Great example of how Prompt Builder can be used for emails, field value generation, record summaries - How to reuse a single Prompt Template in various places. - Demonstrates how Flow is a key component to enhance the Prompt Builder and hence why learning how to write efficient Flows is more important than ever before! Although the demo-ed use cases are limited and there is no set list of use cases, this video covers the foundation of Prompt Builder which is a fantastic starting point. Also as Tiaan Kruger says in the video - "If you use these tools properly you are going to be able to build prompts that are accurate, repeatable and provide good value." Truly, the potential of Generative AI in Salesforce is bound only by your creativity and willingness to experiment. While Salesforce provides sample prompts and use cases to get you started, the possibilities extend far beyond these examples. It's an opportunity to explore and innovate, turning imaginative ideas into reality through trial and refinement. Trail: https://lnkd.in/eRKYxp7z Trailhead Project: https://lnkd.in/e8CQtBdh Documentation: https://lnkd.in/egHDTVpG

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