▶️ We’re excited to share the latest episode of Quadrant Knowledge Solutions’ Expert Edge, featuring our CEO Ozkan Demir! In this inspiring session, Özkan and experts from Quadrant Knowledge Solutions explore the power of real-time feedback and AI in revolutionizing VoC platforms. 🎙️ 🔎 Ready to discover how to gain deeper customer insights, close the feedback loop effectively, and leverage the synergy between VoC and VoE? Don't miss this must-watch episode for those who aim to develop an experience-oriented mindset for customer-centric growth! 🌱
We are excited to share our latest Expert Edge "From Feedback to Action: Innovative VoC Solutions," is now live on YouTube! In this insightful session, industry experts Ozkan Demir, Chief Executive Officer, Pisano, Shruti Jadhav, Vice President and Principal Analyst and Abhishek Dubey, Analyst from Quadrant Knowledge Solutions discuss the critical role of Real-Time Feedback and AI in revolutionizing Voice of Customer (VoC) platforms. Learn how indirect and inferred data can help achieve a 360-degree feedback understanding, close the feedback loop with CCaaS, and the growing synergy between Voice of Employee (VoE) and VoC in Total Experience Management. Watch now and gain valuable insights from our panel of experts. Don’t forget to like, comment, and share! 👉 https://lnkd.in/dsjTcKF5 #ExpertEdge #VoC #AI #CustomerExperience #VoE #CCaaS #TotalExperienceManagement #Pisano #QuadrantKnowledgeSolutions #QKS
