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From flight delays to temporary bank closures and, more critically, the halting of vital operations such as those of government agencies, emergency services, and healthcare organizations, the recent CrowdStrike outage has underscored the vulnerability and dependency on third-party vendors, highlighting the urgent need for comprehensive business continuity plans. As healthcare systems increasingly rely on complex software and AI for cybersecurity and operations, Zack Tisch, PMP, SVP of Healthcare Services at Pivot Point Consulting, shares with Healthcare IT Today why organizations must map their vulnerabilities and integrate vendor landscapes into their continuity strategies. Technology vendors' transparency regarding their business continuity plans and updating vendor agreements to ensure redundancy and minimize the risk of outages are becoming essential. Zack explains that healthcare organizations must strike a balance between simplicity in downtime processes and preparedness for a variety of outage scenarios. Engaging an experienced third-party consulting organization can help set them up for success by addressing their tech vendor landscape and business continuity plans for outages. <https://lnkd.in/g8_G5Qi6 I #CrowdStrikeOutage #Cybersecurity #HealthIT #HealthcareInnovation #DigitalTransformation

From flight delays to temporary bank closures and, more critically, the halting of vital operations such as those of government agencies, emergency services, and healthcare organizations, the recent CrowdStrike outage has underscored the vulnerability and dependency on third-party vendors, highlighting the urgent need for comprehensive business continuity plans. As healthcare systems increasingly rely on complex software and AI for cybersecurity and operations, Zack Tisch, PMP, SVP of Healthcare Services at Pivot Point Consulting, shares with Healthcare IT Today why organizations must map their vulnerabilities and integrate vendor landscapes into their continuity strategies. Technology vendors' transparency regarding their business continuity plans and updating vendor agreements to ensure redundancy and minimize the risk of outages are becoming essential. Zack explains that healthcare organizations must strike a balance between simplicity in downtime processes and preparedness for a variety of outage scenarios. Engaging an experienced third-party consulting organization can help set them up for success by addressing their tech vendor landscape and business continuity plans for outages. <https://lnkd.in/eHv7-tZR I #CrowdStrikeOutage #Cybersecurity #HealthIT #HealthcareInnovation #DigitalTransformation

From flight delays to temporary bank closures and, more critically, the halting of vital operations such as those of government agencies, emergency services, and healthcare organizations, the recent CrowdStrike outage has underscored the vulnerability and dependency on third-party vendors, highlighting the urgent need for comprehensive business continuity plans. As healthcare systems increasingly rely on complex software and AI for cybersecurity and operations, Zack Tisch, PMP, SVP of Healthcare Services at Pivot Point Consulting, shares with Healthcare IT Today why organizations must map their vulnerabilities and integrate vendor landscapes into their continuity strategies. Technology vendors' transparency regarding their business continuity plans and updating vendor agreements to ensure redundancy and minimize the risk of outages are becoming essential. Zack explains that healthcare organizations must strike a balance between simplicity in downtime processes and preparedness for a variety of outage scenarios. Engaging an experienced third-party consulting organization can help set them up for success by addressing their tech vendor landscape and business continuity plans for outages. <https://lnkd.in/ghU-vJPv I #CrowdStrikeOutage #Cybersecurity #HealthIT #HealthcareInnovation #DigitalTransformation

From flight delays to temporary bank closures and, more critically, the halting of vital operations such as those of government agencies, emergency services, and healthcare organizations, the recent CrowdStrike outage has underscored the vulnerability and dependency on third-party vendors, highlighting the urgent need for comprehensive business continuity plans. As healthcare systems increasingly rely on complex software and AI for cybersecurity and operations, Zack Tisch, PMP, SVP of Healthcare Services at Pivot Point Consulting, shares with Healthcare IT Today why organizations must map their vulnerabilities and integrate vendor landscapes into their continuity strategies. Technology vendors' transparency regarding their business continuity plans and updating vendor agreements to ensure redundancy and minimize the risk of outages are becoming essential. Zack explains that healthcare organizations must strike a balance between simplicity in downtime processes and preparedness for a variety of outage scenarios. Engaging an experienced third-party consulting organization can help set them up for success by addressing their tech vendor landscape and business continuity plans for outages. <https://lnkd.in/gwi9Rrzm I #CrowdStrikeOutage #Cybersecurity #HealthIT #HealthcareInnovation #DigitalTransformation

From flight delays to temporary bank closures and, more critically, the halting of vital operations such as those of government agencies, emergency services, and healthcare organizations, the recent CrowdStrike outage has underscored the vulnerability and dependency on third-party vendors, highlighting the urgent need for comprehensive business continuity plans. As healthcare systems increasingly rely on complex software and AI for cybersecurity and operations, Zack Tisch, PMP, SVP of Healthcare Services at Pivot Point Consulting, shares with Healthcare IT Today why organizations must map their vulnerabilities and integrate vendor landscapes into their continuity strategies. Technology vendors' transparency regarding their business continuity plans and updating vendor agreements to ensure redundancy and minimize the risk of outages are becoming essential. Zack explains that healthcare organizations must strike a balance between simplicity in downtime processes and preparedness for a variety of outage scenarios. Engaging an experienced third-party consulting organization can help set them up for success by addressing their tech vendor landscape and business continuity plans for outages. <https://lnkd.in/eTZrq3Gv I #CrowdStrikeOutage #Cybersecurity #HealthIT #HealthcareInnovation #DigitalTransformation

In today's digital era, businesses face a multitude of IT challenges - from cybersecurity threats to data management complexities. That's where Managed Service Providers (MSPs) step in, providing all-inclusive solutions to improve security, accelerate growth, and streamline operations. Here's why MSPs are indispensable for your business: ➡Expertise and Specialization: MSPs bring a wealth of knowledge and expertise in various areas of IT, ensuring that your technology infrastructure is in capable hands. ➡Cost-Effectiveness: Outsourcing IT management to an MSP can be more cost-effective than maintaining an in-house IT department, allowing you to focus resources on core business objectives. ➡Proactive Support: MSPs provide proactive monitoring and maintenance, minimizing downtime and ensuring optimal performance of your IT systems. Enhanced Security: With cyber threats on the rise, MSPs implement robust security measures to protect your data and networks from potential breaches and attacks. ➡Scalability: MSPs offer scalable solutions that can grow with your business, providing flexibility to adapt to changing needs and requirements. Focus on Core Business: By outsourcing IT management to an MSP, you can focus on driving innovation and growth while leaving the technical details to the experts. ➡Compliance Assurance: MSPs help ensure that your business remains compliant with industry regulations and standards, minimizing the risk of fines and penalties. ➡Business Continuity: MSPs develop comprehensive disaster recovery plans to ensure that your business can quickly recover from unexpected events and minimize downtime. In summary, MSPs play a crucial role in supporting and enhancing your business's IT infrastructure, allowing you to stay focused on what you do best. Partnering with an MSP is not just a smart business decision - it's essential for unlocking your business's full potential. Ready to take your business to the next level? Contact us today to learn how our MSP services can benefit your organization. Contact US: 📲: (954) 698-4275 📩: info@computerservicestech.com 🌐: https://lnkd.in/dUVMVgim #ManagedServiceProvider #ITsolutions #BusinessSuccess

You have to understand the business resilience of your vendor and supplier base. The CrowdStrike outage wasn't a cyberattack. It wasn't a malicious insider doing something nefarious. It was a regular process that SaaS solutions go through all the time to update their products. That doesn't make it any less damaging to operational health though. Understanding your vendors' business resilience ultimately makes you more resilient. So get on that.

🔒 Managing Future Incidents Like Today’s CrowdStrike Update: Key Lessons and Preventive Measures 🔒 Today, organizations around the globe faced a significant disruption due to an unexpected issue with a CrowdStrike update. As one of the leading endpoint security providers, CrowdStrike’s services are utilized by companies worldwide, making this incident a critical event with widespread implications. Incident Description and Impact: CrowdStrike, with a substantial market share in endpoint protection, rolled out an update that led to system failures and disruptions across thousands of endpoints. This incident affected businesses of all sizes, emphasizing the importance of having robust incident management and recovery protocols. Key Lessons and Preventive Measures: - Enhanced Testing: Establish robust pre-deployment testing protocols for all updates in a controlled environment. - Staged Rollouts: Implement staged or phased rollouts to a small group of devices first to detect issues early before wider deployment. - Backup and Restore Capabilities: Ensure all endpoints have recent backups and can restore to previous states. - Clear Rollback Procedures: Develop and document clear rollback procedures for all critical software. - Monitoring and Alerting: Set up monitoring and alerting systems to detect and respond to issues promptly during rollouts. By following this structured approach, a company can effectively roll back a problematic update across thousands of endpoints, minimizing downtime and ensuring business continuity. Let's learn from today's challenges and build stronger, more resilient systems for tomorrow. 📞 Contact Insyg to help improve the availability, confidentiality, and integrity of your IT systems. #CyberSecurity #IncidentManagement #ZeroTrust #ITSecurity #BusinessContinuity

Waking up to news of arguably the biggest IT outage of all time this morning underscores the importance of thorough reviews of your IT infrastructure and Third Party Risk Management. More importantly, it highlights the need to regularly update and practice your business continuity plans, ensuring disaster recovery plans are not just documents but actionable strategies. To break it down, here are the events that led to this: It all starts with CrowdStrike – a cybersecurity firm specialising in securing endpoints (Laptops, Mobile Devices, etc.) and cloud environments, among other things. An update was made to Falcon Sensor, an agent that CrowdStrike claims "blocks attacks on your systems while capturing and recording activity as it happens to detect threats fast." which is now causing blue screens for all those using this tool. This Falcon software, designed to prevent malicious attacks, dominates the market, holding around 24% of the market share. Given this share, there is approximately a 1-in-4 chance that your organisation's device could be impacted. While we've seen news of major organisations affected, the true scale of this issue is much larger, with many other businesses feeling the pain. From Airlines to Healthcare, this issue impacts ALL industries. With today’s interconnected supply chains and industries, the result of an incident like this has a cascading impact on ALL related vendors and suppliers. Some questions all organisations should be asking today: Is it time to review our Business Continuity plans? How robust are our third-party risk management protocols? How secure are our devices? #CloudStrike #Microsoft #IT

⚠️ In the early hours of Friday, July 19, an update to the CrowdStrike Falcon Sensor product triggered a worldwide outage on Windows machines. The incident was not a cyberattack or malicious in any way. It was faulty code in a regular product update. This is a perfect example of why you need to continually assess the business resilience practices of your third parties and understand the third-party risk exposure in your vendor universe when widespread outages like this one occur. CrowdStrike regularly publishes content updates to its Falcon Sensor products to ensure that they're protecting against the newest cyberattacks. All reports point to the update being part of that deployment cycle. The update, however, included some faulty code that triggered the dreaded Blue Screen of Death on Windows machines. Affected equipment suddenly displayed the dreaded "Blue Screen of Death," grinding thousands of companies to a halt worldwide and disrupting operations at banks, airlines, hospitals, and other organizations. Regardless of the cause, a high-impact incident is the wrong time to ensure you have a third-party incident response plan. https://buff.ly/3WbAppV Instead, start preparing for the next incident by implementing a proactive approach now. Start with these 4 best practices: 1. Develop a centralized inventory of all third parties 📇 2. Build a map of third parties to determine technology concentration risk 🗺️ 3. Assess third parties' business resilience and continuity plans 📋 4. Continuously monitor impacted vendors and suppliers for issues 📡 The CrowdStrike issue was thankfully not from a malicious source, but risk monitoring remains a key component in understanding your exposure to a third-party incident. However, over the next few weeks, companies affected by the CrowdStrike outage will likely spend significant time recovering their systems. Vendors, large and small, will contend with the business slowdown and potentially bring many thousands of end-user machines back into service.  #TPRM #VendorRisk #RiskManagement #Cybersecurity