Point B’s Post

Are you feeling the winds of change in the automotive industry? The shift to the agency model is redefining dealership autonomy, putting control in the hands of manufacturers and reshaping customer relationships. If you're navigating these new dynamics, understanding the challenges and opportunities is key. For insights on adapting to this evolving landscape, take a look at our article exploring these changes and how to thrive in them. https://lnkd.in/diKG_yVT

The average age of vehicles on the road is at an all-time high, so drivers are bringing their cars in for more service visits each year — but they’re not going to dealer service departments as much as they used to. In Part 1 of this video series, Cox Automotive’s Skyler Chadwick explains why fixed ops is an essential part of a dealer’s customer experience. Download the ebook for more findings from the 2023 Cox Automotive Vehicle Service Industry Study. https://bit.ly/3TTc8Uk

Leave the details to Alliance Dealer Solutions: From Cadillac, to BMW, to Mercedes, to Chevrolet and everything in between, we streamline operations and exceed customer expectations. #ExpertDetailing #QualityService #DetailingManagement #CustomerSatisfaction #StreamlinedOperations

Spent this week working through Syncron customer success stories and Al-Futtaim really stood out to me for some of the innovations they were able to make combining parts planning and pricing - Rapidly identify excess and aged stock and react - Automated pricing and inventory stocking strategies - Cutting the time to roll out new price updates and mitigate cross border price discounting - Simplify pricing strategy with price list consolidation This short video case study is well worth 90 seconds of your time if you are interested in the automotive sector and how market leaders service their end customers with exceptional service.

Pick My Car's Test Drive Management Platform! Coming Soon With features like customer digital signature and acceptance of risk by the consumer, pictures of driving licenses , customer feedback on key questions related to the vehicle driven and tracking of the test drive duration our platform streamlines the process for both dealers and consumers. Add to that a centralized dashboard-driven reporting helps dealer principals monitor usage of test drive vehicles and the efficiency of test drives. Are you interested in learning more about our Test Drive Management Platform? Contact us at sales@pickmycar.in to get started.

What are the top 4 success factors in setting up and implementing a successful automotive customer discount strategy? Auto experts, Matthias Riemer and Martin Gehring, explain. Discover more about how our team can pave the way to growth: skp.link/s0z  #Automotive #DiscountStrategy #Growth #SimonKucher

Gain insights on aftersales efficiency, boosting conversions, and why 2024 is the year of the used car from our latest quarterly update. Plus, check out our latest product developments and customer success stories! Read more here: https://hubs.ly/Q02CBsZ60 #citnow #citnowgroup #quarterlynewsletter #automotive #automotivetechnology #usedcars2024 #customersuccess #aftersales #productevolution #efficiency #automotivesolutions #automotivetrends

📱 Don't Miss Out on Our Texting Webinar! 📱 Check out this on-demand webinar with Automotive News to uncover the 6 STEPS TO SUCCESSFULLY USE TEXTS TO IMPROVE CUSTOMER COMMUNICATIONS AND RELATIONS! 🚀 Customers are texting your dealership, but are they reaching your team? Discover how to properly implement and utilize texting to connect better with customers, streamline workflows, and capture more revenue. Car Wars' Connor Van Hemert will walk you through the essential steps to strategically text-enable your lines and measure success. 🔗 https://lnkd.in/gmvqhDpU Don't miss out on this resource to level up your dealership's texting game! #TextingWebinar #CustomerRelations #CarWars #AutomotiveNews

Tomorrow! 🚨 You're not going to want to miss this one. In this webinar with Ratchet+Wrench & A1 Automotive, we'll discuss the importance of customer surveys and Google reviews and show you how positive ratings can elevate your shop's reputation. Register here: https://hubs.ly/Q02qCvv80

The automotive aftermarket industry is evolving rapidly, and it's crucial to stay informed on the latest trends. Our latest blog post covers the 5 Must-Know Industry Trends for 2024 that will impact your business. Whether it's technology advancements, customer expectations, or market shifts, we've got you covered. 👉 Check it out now: https://bit.ly/3WI2MfP #AutoRepair #Aftermarket #AutomotiveIndustry #RepairPal #IndustryTrends