Practicing Excellence’s Post

Emotional intelligence (EI) involves the ability to understand and manage one’s own emotions, as well as the emotions of others. In healthcare, EI plays a pivotal role in fostering empathy, understanding, and connection with patients. Explore why emotional intelligence is essential for healthcare professionals and how it contributes to effective patient care and teamwork. https://nsl.ink/e1to #GothamCompanies #CompassionateCare #EmotionalIntelligence #HealthcareStaffing

In part III of an interview with AJMC - The American Journal of Managed Care, our Head of Innovation and Product Brian Mullen, PhD, shares how virtual second opinions have improved patient and provider experiences in health care, highlighting the importance of maintaining quality and the human touch throughout the process. Read or watch the interview here: https://lnkd.in/eDYR_qM8 #virtualcare #digitalhealth #patientexperience #secondopinions

5 “hacks” for better empathy in kidney care: 🧡 Use reflective listening techniques 🧡 Regularly evaluate your emotional intelligence 🧡 Step into your patients' shoes 🧡 Engage with patient support groups 🧡 Attend workshops on empathy in healthcare Turns out, the only real **empathy** hacks aren’t really hacks at all. https://lnkd.in/gR_RJAg2 #kidneycare #empathy #healthcare #reflectivelistening #emotionalintelligence

The latest from AHA Market Scan: 4 Steps to Deliver Real-Time Health Data at the Point of Care Scores of organizations are reconnecting, rewiring, reshaping and rethinking how they can deliver actionable, real-time data to clinicians at the point of care to improve clinical and business outcomes. A new AHA Market Scan Trailblazers report, “Delivering Actionable Data to Clinicians at the Point of Care,” examines these issues and provides a road map for organizations to follow as they strive to boost clinical, business and operational performance. https://lnkd.in/gwRKSWuu

There's a lot that goes into creating a patient-centered practice. To ensure patients are engaged before, during, and after the visit, it's important to do things like: - Ensuring that online clinic information is correct ✔ - Offering online scheduling 💻 - Showing patients that they are not just another number ♥ - Using simple language 💬 - Asking for feedback 👍 #PatientEngagement #PatientExperience #PatientCenteredPractice

Renewed Focus on Patient Experience! A recent HealthLeaders report highlights insights from healthcare executives. While confidence in patient safety is high (95%), engaging family members in care needs improvement (38% rated it "somewhat weak"). HCAHPS scores show moderate improvements (82%), with only 7% claiming major progress. Workplace culture (22%), funding (21%), and other priorities (18%) are cited as hurdles. https://bit.ly/41EEhSL #patientexperience #patientsatisfaction #HCAHPS #HCAHPSscores 

KevinMD just posted an article written by Health Note CEO, Joshua Reischer, MD, that proposes a better way to provide care. What do you think? "The modern doctor is operating at a disadvantage. Between documentation, data entry, and time constraints, we find ourselves constantly playing catch-up every day just to be able to treat our patients to the best of our ability. If we could start each visit from a better, more informed place, we could tip the scales." Time wasted, care hampered: How antiquated tech hurts patient engagement https://hubs.li/Q02pMMDq0 #healthcareit #healthcareinnovation #patientengagement Kevin Pho, M.D.

❤️Compassionate digital experiences are essential for improving patient outcomes, satisfaction, and overall healthcare quality. Discover how life sciences companies can create meaningful connections in contact center hubs by fostering empathy, enhancing communication, and implementing supportive strategies. https://bit.ly/3YmYTiE #Empathy #LifeSciences #DigitalExperiences

As #NationalDoctorsDay approaches, three physicians at Altera reflect on where the healthcare and healthcare IT industries are headed. https://bit.ly/3xcsXSP (By Tom Lynch, Ft. Mark Pratt, MD, Laura Kohlhagen, MD, MBA and Jeanne Armstrong) #healthcare #healthcareIT #healthIT

💡 Effective patient communication isn't just a nice-to-have—it's essential for better health outcomes and patient adherence. Learn how communication strategies like the RESPECT model can transform your patient interactions, both in-person and digitally. OhMD gives you the tools to bring your patient communication to the next level. #PatientExperience #HealthcareCommunication