Prairieland’s Post

As everyone else is winding down for the Christmas break, in hospitality, we're still going full steam, and gearing up for the busiest time of the year. But at Hetty & Betty, we're a bit different. This year, as with other years, we will again close on Christmas Eve, Christmas Day, Boxing Day, NYE, and New Years Day. This may seem an unusual business decision for a hospitality business but this is why: 👉 Staff Team - Our staff are our most valuable asset, and so to make sure they get time with their families, we close on the days they most want off. With everyone around you at home and at work, having fun and enjoying the season whilst you are working, it's hard to keep festive. Especially as hospitality staff are often the most undervalued by the public, and the public can be at their most demanding throughout the holiday season. After years of working as a chain hotel manager, working every day of the Festive Season, I get it, and I want to do it differently. We ensure our staff team's family/work/life balance is always considered. Hospitality is suffering from staffing issues across the industry, but we have retained our staff team, and this is one reason why. 👉 Creating demand - Our customers know that if they want to visit us, they will only have the days between Boxing Day and New Year's Eve to do it. So with a well rested, happy team, we can generate a good income from the festive season, without having to work on the holiday days. 👉 Customer Experience - We know that a happy team creates happy customers. We could stay open every day throughout the festive season, but what would the customer experience be like? With a team that's lost its festive cheer, rushing around to meet demand, would the customer really enjoy the experience? Or would the experience be better with a well rested team, who are enjoying the festive season along with everyone else? 👉 We know our market - We are based in Whitby, on the North Yorkshire Coast, and the in-between bit of Christmas and New Year - the festive limbo, when you never quite know what day it is - is a popular time to visit the coast. It's the perfect time to fill your lungs breathing in the fresh sea air, and fill tummies with something other than turkey! Five days of closing, means we will go into 2024 with a happy team, happy customers who will visit us again throughout the year, and give a us boost to start 2024. We think that's a price worth paying! To reserve a table over the festive limbo, you can contact on the website here: https://lnkd.in/em7qgSV4 #whitby #yorkshire #alternativetoturkey #festivelimbo #limbo

Dinner parties: A quick guide to the best dinner party planning tips

Dinner parties: A quick guide to the best dinner party planning tips

Dinner parties: A quick guide to the best dinner party planning tips

Dinner parties: A quick guide to the best dinner party planning tips

Dinner parties: A quick guide to the best dinner party planning tips

Dinner parties: A quick guide to the best dinner party planning tips

Dinner parties: A quick guide to the best dinner party planning tips

Dinner parties: A quick guide to the best dinner party planning tips

Dinner parties: A quick guide to the best dinner party planning tips