Prasad Kamath’s Post

Our latest video explores how Vivantio is redefining customer service efficiency and effectiveness. From leveraging ITIL best practices to empowering teams with no-code configurations, dive into a detailed overview on why Vivantio stands out. https://hubs.li/Q02kNyqv0

Understanding the Essentials of Managing APIs as Products and Services. Explore the pivotal shift in API strategies as they evolve from technical tools to valuable products. Learn how treating APIs as assets and delivering them as high-quality services drives innovation, enhances customer satisfaction, and creates new revenue streams. #APIs #productdevelopment #productmanagement

🌟 Exciting News from DocsCube! 🌟 We're thrilled to unveil major updates to our Deal Rooms that will transform your customer onboarding experience. Our team has dedicated the past few months to collecting customer feedback and using it to tailor the Deal Flow features. 🙏 A big thank you to all the wonderful people who shared their feedback with us—we truly appreciate it! Introducing: Deal Flow: Design complete customer onboarding journeys from start to finish. 🚀 How does it work: ✅ Step 1: Draw and map out successful customer onboarding flows step-by-step. ✅ Step 2: Easily turn these flows into templates to foster a repeatable and efficient sales cycle. ✅ Step 3: Launch your pre-defined onboarding flows with just a single click! 🔍 Why This Matters? Our latest enhancements are designed to: 👉 Save Time: Reduce the time spent on creating and managing customer journeys. 👉 Increase Efficiency: Streamline processes and improve team productivity. 👉 Boost Success Rates: Standardize onboarding to enhance customer satisfaction and retention. Let’s make every customer journey a success story #DocsCube #DealFlow  #CustomerSuccess  #Innovation

Is Zendesk holding back your customer support? This webinar is tailored just for you. Discover how DevRev can transform your support experience, solving Zendesk challenges and ensuring a smooth, seamless migration. Join DevRev's Product Manager, Arturo Aparicio, and Bolt's Senior Manager of Support and Technical Writing, Elec Boothe, as they discuss: 💡 Effortless migration: Seamlessly transfer tickets and customer data with minimal downtime. 🤝 Outstanding support: Receive exceptional support during implementation for a smooth transition. ⚙️ AI-driven efficiency: Boost support operations with AI features, enhancing efficiency and customer satisfaction. Watch a live demo and learn about our rapid migration and seamless data integration. Don't miss out! Register now: https://dvrv.ai/3WBfj4L Webinar details:  📅 Date: August 8, 2024 #Webinar #DevRev #Bolt #DevRevSupport #CustomerSupport #Zendesk #ProductManagement

Exciting times at RETISIO with new customer success stories! Contact us to learn more about why companies are making the switch to RETISIO's Reactive Composable Commerce! 🛒 #customersuccess #ECommerce #composablecommerce

🚀 On-Demand Webinar: Transform Customer Support with DevRev 🚀 Curious how LoopIt revamped their support game? Watch as they transition from legacy systems to DevRev’s AI-driven platform and uncover the real impact of modern tools on customer satisfaction and efficiency. Here’s what you’ll discover: 🔹 Why design-centric, AI-driven support is a must-have 🔹 LoopIt’s decision to streamline their journey with DevRev 🔹 DevRev’s standout features like AI chat and Jira, HubSpot integrations 🔹 Community power—led by Ellen, fueling support innovation! Plus, hear from Loopit.co ’s COO, Jeremy Gupta, and Richard Marr, Head of Australia and New Zealand at DevRev , on their transformation journey. Don’t miss out—tap the link to watch now and start your own support upgrade! 🔗 https://loom.ly/tIOJ6Xs #CustomerSupport #DevRev #Innovation

Want to know the secret to boosting RevOps? Here's a hint – it's all about team alignment across the customer lifecycle. And who better to explain than our own Aubreigh Blair, SmartBug's VP of Client Strategy and Growth? Take a look at her guest blog on Customerthink.com: #smartbug #AllSystemsGrow #FullCustomerLifecycle #CustomerLifecycle #teamwork #smarketing #MarketingBlog

Just 1 hour to go!! Join this webinar for a special training session by Monica M., our Customer Enablement Manager, focused on maximizing the efficiency and success of your projects through Rocketlane Forms. Discover how Rocketlane Forms can automate hand-offs, streamline project requirement gathering, collect customer feedback, and much more! Don't miss it! Register now: https://lnkd.in/gtWn_HPf HURRY!! #ProjectAutomation #CustomerFeedback #CustomerSuccess #RocketlaneWebinar

Want to know the secret to boosting RevOps? Here's a hint – it's all about team alignment across the customer lifecycle. And who better to explain than our own Aubreigh Blair, SmartBug's VP of Client Strategy and Growth? Take a look at her guest blog on Customerthink.com: https://lnkd.in/gyHWsFwP #smartbug #AllSystemsGrow #FullCustomerLifecycle #CustomerLifecycle #teamwork #smarketing #MarketingBlog

Navigate the era of subscription dominance with a customer-centric approach! BluLogix's solution offers robust upgrade and downgrade flexibility, ensuring businesses can adapt swiftly to changing needs, reduce churn, and optimize revenue. #SubscriptionBilling #CustomerRetention