Introducing JD Rocheteau and Jonathan Muschalle! QuoteMachine's sales software uniquely empowers commerce to scale big-ticket and tailored sales experiences that require human interactions, complex payment terms, or special orders. Catering to the intricacies of merchants’ products, services, and workflows, QuoteMachine delivers a seamless and engaging customer experience through its unique concept of microsite. JD Rocheteau, Co-Founder and CEO of QuoteMachine, brings a wealth of experience from the software commerce landscape, notably from his tenure at Lightspeed POS in Product Management. JD co-founded QuoteMachine with a vision to prioritize human relationships in every transaction, empowering salespeople with scalable solutions that drive sales growth and foster lasting customer connections. He possesses a profound understanding of high-touch commerce and aims to set a new standard for the purchase experience, perfectly blending the human touch with the convenience of technology. Jonathan Muschalle, Co-Founder and CTO of QuoteMachine, is not only an expert in cloud technologies but also the architect behind the platform's pivotal innovation—microsites that enable omnichannel experiences. His strategic developments have opened doors for businesses that previously thought omnichannel was beyond their reach. With a background in developing infrastructures for high-growth companies like Beyond the Rack and Lightspeed POS, Jonathan’s contributions have been crucial in transforming QuoteMachine into a tool that empowers salespeople to offer the best purchase experience QuoteMachine is more than just software; it's a movement toward a future where every commerce can provide a personalized, efficient, and delightful buying experience. From efficient quoting and ordering processes to seamless invoicing and payment services, QuoteMachine ensures a delightful customer journey that drives growth in both B2B and B2C settings.
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Ecommerce Storefronts and ERP An ecommerce platform for B2B sales was once a nice amenity - almost an luxury. With recent changes in how business is being done, it has now become a vital necessity! Consider these statistics. About 90% of all purchases are expected to be via ecommerce by 2040. (NASDAQ) 87% of B2B buyers are making business purchases on online marketplaces. (MIRAKL) 73% of business buyers are millennials. (AMAZON BUSINESS) More than 75% of B2B buyers and sellers say they prefer purchasing online. (MCKINSEY) With this in mind, we designed a storefront that an enterprise's B2B customers can use, that fully integrates with #SyteLine/CSI. This can increase sales dramatically. Find out more. https://hubs.ly/Q01-dmh10
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Ecommerce Storefronts and ERP An ecommerce platform for B2B sales was once a nice amenity - almost an luxury. With recent changes in how business is being done, it has now become a vital necessity! Consider these statistics. About 90% of all purchases are expected to be via ecommerce by 2040. (NASDAQ) 87% of B2B buyers are making business purchases on online marketplaces. (MIRAKL) 73% of business buyers are millennials. (AMAZON BUSINESS) More than 75% of B2B buyers and sellers say they prefer purchasing online. (MCKINSEY) With this in mind, we designed a storefront that an enterprise's B2B customers can use, that fully integrates with #SyteLine/CSI. This can increase sales dramatically. Find out more. https://hubs.ly/Q01-dytM0
E-COMMERCE FOR SYTELINE
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Ecomm folks: if you're not worrying about these 4 metrics, you're 100% leaving money on the table: 1. Higher conversion rates and higher volume Your ecomm platform should enable customers to quickly and efficiently find what they’re looking for, fill up their cart, and check out. Use features that make this easy: -Faceted search -Product lookups -Visual facets (color swatches and size buttons). Offer multiple single-click payment options, real-time shipping calculations, and abandoned cart follow-up emails. One of our customers at Miva, a sewing parts manufacturer, followed this process and saw volume grow by 14%. 2. Higher average order value Upsell by displaying relevant add-on products. Top performing tactics include: Shipping incentives, limited time offers, and strategic discounting (e.g. subscribe and save). 3. Higher revenue with omnichannel sales Instead of hosting separate sites for B2B and B2C customers, serve all of your customers on a single platform. Use differentiated pricing, discounts, payment, and shipping displayed automatically depending upon user group settings you define. Enable features like retail POS integration as well as marketplace (Amazon/Etsy) integration. The key to higher B2B sales is to incorporate tools that make it fast and easy for buyers to order multiple products and sizes at a glance. For example, a multi-add display can make it easy to buy 10 Small, 15 Medium, 15 Large, 10 XL, and 5 XXL shirts at a time. Sure, printer cartridges or automobile parts may be more complicated than shirts, but the principle remains. 4. Better profitability with back-office efficiency Time saved is money saved, meaning the less work it takes to manually upkeep your site, the better. Find a platform that can handle multi-warehouse inventory levels. Crown Automotive used this system on Miva to fuel a 28% increase in gross sales and a 32% increase in average order volume.
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In the fast-paced digital world we live in today, businesses must prioritize convenience and efficiency. For manufacturers and distributors, embracing eCommerce is not just a trend but a necessary step to cultivate customer loyalty and optimize the ordering process. Learn about the significant impact eCommerce can have on parts and whole goods companies and how it can help build stronger relationships with customers. #manufacturing #customerloyalty #distributors #b2beCommerce
Why ecommerce is essential for building B2B customer loyalty
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Curious about mastering the digital shift in B2B retail? Dive into our latest blog dissecting the transformative journey of Watsco, a powerhouse in HVAC distribution and e-commerce, and discover how they skyrocketed their online revenue. Then start leveraging these insights to start prioritizing customer needs and ensuring that your ecommerce platform is flexible and integrative!
Mastering the channel shift: How leading distributors provide excellent online buying experiences
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Curious about mastering the digital shift in B2B retail? Dive into our latest blog dissecting the transformative journey of Watsco, a powerhouse in HVAC distribution and e-commerce, and discover how they skyrocketed their online revenue. Then start leveraging these insights to start prioritizing customer needs and ensuring that your ecommerce platform is flexible and integrative!
Mastering the channel shift: How leading distributors provide excellent online buying experiences
algolia.com
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Curious about mastering the digital shift in B2B retail? Dive into our latest blog dissecting the transformative journey of Watsco, a powerhouse in HVAC distribution and e-commerce, and discover how they skyrocketed their online revenue. Then start leveraging these insights to start prioritizing customer needs and ensuring that your ecommerce platform is flexible and integrative!
Mastering the channel shift: How leading distributors provide excellent online buying experiences
algolia.com
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Senior Sales Executive with over 15 years experience passionate about helping organizations realize the business value of technology.
Curious about mastering the digital shift in B2B retail? Dive into our latest blog dissecting the transformative journey of Watsco, a powerhouse in HVAC distribution and e-commerce, and discover how they skyrocketed their online revenue. Then start leveraging these insights to start prioritizing customer needs and ensuring that your ecommerce platform is flexible and integrative!
Mastering the channel shift: How leading distributors provide excellent online buying experiences
algolia.com
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Tech analyst, advisor, strategist, and B2B thought leader helping companies disrupt themselves and their industries, leverage technology in innovative ways, and serve customers more effectively.
Digital Commerce 360's 2024 Ecommerce in Manufacturing and Distribution Report affirmed much of what we already know: creating better customer experiences, providing greater value, driving deeper loyalty is what brands are focused on (and what customers demand). Now, ramping up those digital growth strategies and delivering on the e-commerce front is where all the attention is. #ecommerce #digitalcommerce #b2b #b2bbuyers
How distributors are pressing hard in ecommerce to meet digital B2B buyer expectations
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Marketing and Communications Leader • Writer • Storyteller • Problem Solver • Program / Project Manager
#eCommerce is not just for online retailers anymore. #Manufacturers are increasingly adopting digital platforms to sell their products and services directly to customers, both B2B and D2C (Direct to Consumer).
eCommerce for mid-size manufacturers: thinking beyond the shopfloor
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