Principle Auto Group’s Post

Principle Auto Group reposted this

View organization page for Reputation, graphic

56,506 followers

Reputation's Lauren DiLeonardi talked with Principle Auto Group's Daniel Watkins about key outcomes from implementing the Reputation platform to better serve his team's needs. 🤯 And we're here for all 👏 of 👏 these 👏 results: 🚗 57% increase in review volume month over month 🚨 69% increase in click to calls 🚘 85% increase in click to directions Implementation and Impact: 🗣 Streamlined Communication: With Reputation, Principle Auto Group successfully streamlined both internal and external communication. The platform facilitated a consistent message across all eight stores, presenting the brand in a positive light. ⏲ Time Savings: The platform saved significant time by centralizing the review management process. Previously, each store had different processes for handling reviews, resulting in inconsistent outcomes. Reputation brought uniformity, leading to improved response times and customer satisfaction. 💲 Return on Investment (ROI): While it’s challenging to quantify the exact ROI, Principle Auto Group observed notable improvements. Lead counts increased, surpassing industry averages. The streamlined review process contributed to a more positive online image, attracting more potential customers and opportunities to close deals. ➡ Read the whole case study here: https://lnkd.in/eZt9Qazh

Principle Auto Group Talks Key Outcomes from Implementing Reputation - Reputation

Principle Auto Group Talks Key Outcomes from Implementing Reputation - Reputation

resources.reputation.com

To view or add a comment, sign in

Explore topics