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Are you a Director of Sales and Marketing or GM for a hotel? Then please read this post! Also, a huge shout out and thank you from Hold On Now, Inc., to Tammy Oxentenko for the kind review! Supporting your #frontdesk by keeping callers company with custom messages about your incredible hotel is our favorite thing to do! #hotels #onholdmessages #customerexperience #guestexperience #holdonnow #earcatchingaudio

I want to share with you this summary created on TripAdvisor where thanks to my guests' reviews, my name stands out, placing the Concierge department at the top of the satisfaction of the guests who visit us! #traveler #insights #summary #reviews #tripadvisor #hospitality #hospitalityindustry #hotel #guestexperience #concierge #conciergeservices #butler

What separates a four-star hotel from a five-star one? We dive into the opaque world of hotel star ratings and offer some reliable sources.

Tech conferences offer an opportunity to connect with like-minded professionals, industry leaders, and potential employers or collaborators. By attending networking events, you can expand your professional circle, exchange ideas, and build valuable relationships. These could benefit your career in the long run. #collisionconf #fintech #startupinnovatoon #innovate #digitalestateplanning #wealthmanagememtforwomen

#ICYMI: Andrea Stokes ventured behind the scenes of the J.D. Power 2023 North America Hotel Guest Satisfaction Index (NAGSI) Study to dive deeper into understanding of the evolving J.D. Power research methodology and key takeaways from the study. Learn more from Andrea Stokes on the Hospitality Daily YouTube channel: https://hubs.la/Q02w4nP60 #Hospitality #Travel #TravelInsights #Hotels #CustomerSatisfaction

In recent years, there has been a significant shift in the world of travel and hospitality. #Casino #hotels and #resorts, once synonymous with high-stakes #gambling and adult #entertainment, have transformed into a family-friendly haven. In #2024, more people are choosing these establishments over traditional hotels, and there are several compelling reasons why. Not only are the prices comparable, but they offer an exciting and all-inclusive experience that caters to the entire family, including the kids. https://lnkd.in/eAJfHNyR

I pitched to a hotelier the other week who wanted to outsource as much admin as he could so that his team could focus 100% on their guests. Isn’t that what hospitality should be about? Not sitting behind a keyboard all day running reports and responding to reviews. #hotels #hotelmanagement #hospitality #salesandmarketing #revenuemanagement #hospitalityindustry #travel Reviews4you - The Reputation Builders helping you turn your reviews imto revenue ✅

Hotel Telephone Systems | Frank Melville | The Hotel Insider Today Frank Melville founder of Phonesuites will tell us the difference between a regular phone system and a hotel phone system. The features every phone system should have and what you need to maximize your guest experience. All this and more on tis episode of the Hotel Insider. Full video in comments #hotelmanagement #hotelbusiness #hotelindustry

Does your hotel have a guest journey? If not, are you thinking about implementing one? A guest journey is more than simply sending a booking confirmation. 🧐 There’s a lot more underneath the surface… Check out what it can do in 5s👇🏻 #guestjourney #guestexperience #hotelbusiness #hotelier

Last week I ran a poll asking if five star hotels should include breakfast in their room rates and below is the result. Seems like the majority of voters, who are predominantly working in hospitality, think that they should! Food for thought? (no pun intended!!) #travel #hotels #hospitalityindustry #reputationmanagement #revenuemanagement #hotelmanagement #salesandmarketing #hospitality Reviews4you - The Reputation Builders responding to reviews and turning them into revenue ✅