purpleSlate’s Post

InsurTech is set to bring a significant revenue boost, surpassing USD 150 billion by 2030!!! Key trends to look out for in InsurTech for the upcoming year ⚓ Customer portals for seamless interactions ⚓ Digital offices empowering agents ⚓ Conversational AI ensures 24/7 customer engagement ⚓ Low-code solutions to streamline operations ⚓ Hyper-personalization and tailored policy offerings ⚓ Predictive analytics to customize plans. This tech revolution positions insurers for a dynamic and efficient future. https://lnkd.in/dTQ5uuqU #InsurTech #TechTrends #Insurance #DigitalTransformation #ConversationalAI #LowCode #PredictiveAnalytics

InsurTech is set to bring a significant revenue boost, surpassing USD 150 billion by 2030!!! Key trends to look out for in InsurTech for the upcoming year ⚓ Customer portals for seamless interactions ⚓ Digital offices empowering agents ⚓ Conversational AI ensures 24/7 customer engagement ⚓ Low-code solutions to streamline operations ⚓ Hyper-personalization and tailored policy offerings ⚓ Predictive analytics to customize plans. This tech revolution positions insurers for a dynamic and efficient future. https://lnkd.in/dTQ5uuqU #InsurTech #TechTrends #Insurance #DigitalTransformation #ConversationalAI #LowCode #PredictiveAnalytics

📰 News: 📰 🚀 LivGuard Sees 66% Growth in Customer Engagement Automation with Rezo.ai’s Innovative Solutions 🚀  Hey there, business enthusiasts! 🌟 Let's talk numbers and transformation. LivGuard, a leader in energy storage, reported some jaw-dropping figures thanks to their collaboration with Rezo.ai, a top-tier AI-driven solution provider.  - 🚀 66% increase in automation - 💼 50% reduction in human agent involvement - 💰 Significant cost savings and enhanced customer satisfaction Rezo.ai's advanced AI technology didn’t just streamline LivGuard’s operations; it revolutionized their entire contact center, making interactions swift and ultra-efficient. Multi-lingual AI agents are now handling a vast array of customer queries, offering personalized and efficient support like never before. Intrigued by how AI can reshape your customer service strategy? Drop your thoughts in the comments below and let’s spark some conversation! And hey, don’t forget to hit that follow button to stay updated with more insights from the Bernier Group. 🌟 -BusinessTransformation -CustomerExperience -AI -Automation #AIDriven #Digital #AI #Data #SMB #SME #Strategy #Innovation #Business #ArtificialIntelligence #AnniQ https://lnkd.in/eRtk7BmV

Discover how industry leaders are prioritizing value, privacy, and operational efficiency for a transformed customer experience on FinTech Global. 👉🏻 Download the report: https://hubs.la/Q02j205_0 #DigitalTransformation #CustomerSatisfaction #CX #CXA #HealthcareAutomation #InsurTech #FinTech #Automation #CustomerExperience #Ushur #CIO

❗Attention: The strategy of completely replacing #LegacySystems may be too costly and risky. Insurers cannot wait years to see a return on investment in such projects. IDS Group Here are just a few strategies for dealing with Legacy Systems for the #InsuranceSector: 1️⃣ Invest in AI and data analytics Using AI to automate claims processing and #underwriting can significantly improve efficiency and customer satisfaction. 2️⃣ Adopting Digital Twins Adopting digital twins can facilitate continuous innovation without the risks associated with a complete system overhaul. 3️⃣ Focus on customer experience Personalised services can increase customer engagement and loyalty. The IDS Group team will be able to take a closer look at each specific case and determine a rationally reasonable solution after a short online call. #IDSGroup_insurance #TechInInsurance #Insurance

AI, when used right, can be a force multiplier for customer success! 🚀 Automated IVR systems and chatbots were expected to make customer support and relationship building easier, but it didn’t work as intended. Customers complained about clunky, robotic interactions and eroded the trust that they had in companies that overused it. Tools like GPT-4o, on the other hand, have the potential to make AI-enabled customer support nearly indistinguishable from their human counterparts. Leanna Castello, former VP of Customer Success at Density, will be speaking at Propel24 about the many ways that AI can be used to expedite relationship-building efforts with customers.. In her session, Leanna will cover: - Identifying the pillars of a robust relationship with customers - Blending digital and human touch points to enhance customer engagement - Turning detractors into advocates Leanna will be joined by Munish on May 22, at Propel24. Register here: https://lnkd.in/dQh3S6QY #CustomerOnboarding #Propel24 #ProfessionalServices #Rocketlane

Discover how industry leaders are prioritizing value, privacy, and operational efficiency for a transformed customer experience on FinTech Global. 👉🏻 Download the report: https://hubs.la/Q02j205_0 #DigitalTransformation #CustomerSatisfaction #CX #CXA #HealthcareAutomation #InsurTech #FinTech #Automation #CustomerExperience #Ushur #CIO

Discover how industry leaders are prioritizing value, privacy, and operational efficiency for a transformed customer experience on FinTech Global. 👉🏻 Download the report: https://hubs.la/Q02j205_0 #DigitalTransformation #CustomerSatisfaction #CX #CXA #HealthcareAutomation #InsurTech #FinTech #Automation #CustomerExperience #Ushur #CIO

🏡How AI-Powered Customer Support is Transforming Client Engagement in Real Estate. AI is transforming customer support in real estate, making it faster and more personalized. AI-powered chatbots and virtual assistants streamline tasks like arranging property tours, answering questions, and guiding clients through complex processes such as mortgage applications. These tools enhance engagement by providing instant, personalized responses based on individual preferences and previous interactions. For example, AI chatbots ensure that customers no longer wait for answers, improving overall satisfaction. By using conversational AI, real estate agents can focus on more strategic tasks, leading to greater customer loyalty and trust. Is your real estate business leveraging AI to enhance customer interactions? #RealEstateAI #CustomerSupportAI #PropTech #SmartAgents #RealEstateTech #AIForRealtors

Discover how industry leaders are prioritizing value, privacy, and operational efficiency for a transformed customer experience on FinTech Global. 👉🏻 Download the report: https://hubs.la/Q02j205_0 #DigitalTransformation #CustomerSatisfaction #CX #CXA #HealthcareAutomation #InsurTech #FinTech #Automation #CustomerExperience #Ushur #CIO