Quadcode's HackAIthon reposted this
Driving Customer-Centric Innovation | Design Thinking & Digital Transformation Leader | Spearheading CX Excellence at PwC Experience Center
🧐Reflecting upon the incredible #HackAIthon2024 hosted by Quadcode 🚀 A few weeks ago, my colleague Maria Solomou, Ph.D., MBA and I had the privilege of speaking and mentoring at this fantastic event, and the insights we shared still resonate with me. It’s amazing how quickly innovative ideas can emerge when passionate minds come together. Key takeaways on the importance of a UX-driven approach: • 68% of users leave a website due to poorly designed UX • 85% of UX problems can be solved by testing with just 5 users • 50% of a developer's time is spent doing UI rework • 90% of support costs can be reduced by focusing on UX Before leveraging #AI, creating the correct #userflows is essential to understanding #humanbehavior .Thoughts and feelings drive behavior, revealing attitudes and values. 👉Otherwise, you end up paying for patches afterward.🤞 Huge thanks to Ivan Sysoev and Demetris Portokaloglou, TechIsland and Capacitor Partners for the invitation and support. Investing in #UX is crucial for business success. Kudos to all the participants for their enthusiasm and brilliant ideas! #PwCExperienceCenter #DefiningExperience #CX #UserExperience #Hackathon2024 #TechEvent #TechCommunity #QuadcodeHackathon2024 #Innovation #TechMentor #Hackathon #TechCommunity #cyprushackathon #fintechcyprus
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Thank you for these insights and an amazing talk Yiannis Lapatas and Maria Solomou, Ph.D., MBA!
Researcher and evangelist in intersection of Cybersecurity, AI, and Quantum Computing | Career mentoring volunteer
4moIt's absolutely true and I agree. The essence of a product and its success are attributable to quality UX among other factors.