Ocado Retail Ltd celebrates strong Q1 performance: Sales surge and customer base expands. In an impressive start to the year, Ocado Retail, the pioneering joint venture between the UK online grocery service Ocado and the esteemed retailer Marks and Spencer, has announced remarkable growth in both its sales and customer numbers for the first quarter. Demonstrating its commitment to value and quality, the company reported a notable 10.6% increase in revenue during the period, alongside a significant growth in its active customer base, which has risen by 6.4% to surpass the one million mark. This growth comes at a time when Ocado Retail has been proactively responding to the cost-of-living crisis affecting households across the UK. In a strategic move to support its customers, the company implemented price reductions on 1,700 items throughout the quarter, which ended on March 3. These price adjustments are part of Ocado Retail's broader strategy to offer competitive pricing and exceptional value, ensuring customers can access high-quality goods at more affordable prices. Furthermore, Ocado Retail's efforts have resulted in the company's average price growth remaining significantly below the national grocery inflation rate. A recent report by Kantar highlighted that while the national grocery inflation rate stood at 4.5%, Ocado Retail managed to keep its average price growth to less than half of this figure. This achievement underscores the company's dedication to maintaining affordable pricing for its customers, even in the face of rising inflationary pressures. Ocado Retail's Q1 performance not only reflects its operational excellence and customer-centric approach but also sets a positive tone for its business outlook in the upcoming quarters. As the company continues to innovate and adapt to the changing market dynamics, it remains committed to delivering exceptional value and service to its growing customer base. The strong start to the year is a testament to Ocado Retail's resilience and strategic foresight.
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VP, Strategic Retail Solutions @ Quad | Key Account Management | Retail Vertical Expertise
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