Quantum Metric’s Post

Calling all merchants in the realm of large, high consideration products such as furniture, pools, spas, and more! 🚀 Don't let this opportunity slip by! Join us for an exclusive webinar where we'll delve into strategies that can profoundly impact customer conversions and elevate your brand's shopping experience. Learn how AR can boost engagement, increase conversions, and elevate your brand's online presence. Register now and unlock the potential of augmented reality in ecommerce! Whether you're a seasoned pro or just starting out, these insights are bound to revolutionise the way you engage with your customers. Secure your spot now and stay ahead of the curve! https://hubs.ly/Q02xG_km0 #MerchantInsights #HighConsiderationProducts #CustomerConversions #BrandExperience #AugmentedReality

Reimagining Retail Through Inversion Thinking: Prepare for the Future Challenges with Insight-Driven Strategies Adapted from: Subscribed by Tien Tzuo Gabe Weisert. Looking at today’s rapidly evolving retail landscape, the lines between digital and physical experiences are a blur, success hinges on your ability to anticipate and overcome challenges. Today’s featured Patreon video dives into these crucial issues, to help you build resilience and adaptability as a business leader by mastering both brick-and-mortar and subscription models. What You’ll Learn: Avoid the Pitfalls of Omnichannel Failure: Gain insights into how to seamlessly integrate your online and offline channels. This video will guide you through preventing inconsistent customer experiences and avoiding operational inefficiencies that can alienate your customers. Master Subscription Alignment: Discover how to create subscription models that resonate with your audience and avoid high churn rates. By aligning your offering with customer needs, you’ll ensure sustained engagement and long-term financial stability. ·      And more… Why This Matters: This video equips you with actionable strategies that guide you in navigating business’ future landscape. By learning to overcome these common obstacles, you’ll not only sharpen your ability to thrive but also create a lasting legacy of expertise that will benefit your business, employees, and customers alike. Engaging with this content and apply these strategies to new business opportunities, to produce a multiplier effect offering greater value to your team and the people who rely on your success. With each new insight, you’ll show foresight, adaptability, and leadership, all while staying ahead of your competitors. Don’t wait for challenges to arise instead win by anticipation—watch now and start building the skills and foresight needed to stay competitive in our rapidly changing future. The actions you take today will ensure your ability to innovate, overcome obstacles, and lead your industry forward! https://lnkd.in/duqiMJ9C

Hello connection, I am excited to share the successful completion of our latest project focused on enhancing the online retail experience for our customers. Over the past few months, our dedicated team has worked tirelessly to optimize our platform, and I’m proud of what we’ve achieved! 🔍 Key Highlights: 1. User-Centric Design: We conducted extensive user research to understand customer pain points, leading to a more intuitive and seamless shopping experience. 2.Enhanced Performance: By implementing cutting-edge technologies, we improved site speed and mobile responsiveness, ensuring customers can shop anytime, anywhere. 3.Personalized Recommendations: We integrated advanced analytics to provide personalized product suggestions, boosting engagement and conversion rates. 4.Sustainable Practices: We prioritized eco-friendly solutions throughout the project, aligning with our commitment to sustainability. 💡 This project not only elevated our customer satisfaction scores but also strengthened our brand’s position in the competitive online retail landscape. I am incredibly grateful to my amazing team and partners for their hard work and creativity! Looking forward to continuing to innovate and push the boundaries in online retail. If you're interested in discussing our approach or sharing insights, feel free to connect! #OnlineRetail #CustomerExperience #Innovation #TeamWork #ProjectSuccess

Take a moment and look at the products you purchased over the last few months. Why did you purchase them? Most likely it had to do with the brand experience. The feeling you get, a quality product that delivers on its promises, or even the actual buying experience in-store. If you're building a business, shift your thinking to the customer experience instead of just the product approach!

💡 A good return on #investment is important to maximize the performance of your shopping center  This would allow : ➡️ Increased profits: More purchases in your #shoppingcenter, thanks to the services on offer  ➡️ an improved attractiveness: satisfied visitors who come back to make purchases ➡️ A better visibility: positive word-of-mouth attracts more visitors 🚀 With our wayfinding solutions, improve the customer experience and boost your ROI by increasing visits to your shopping centre. 👉Are you looking to maximise your return on investment and want to find out the best solutions for doing so? Contact us #ROI #attractive #ViaDirect 

Completely agree with Lisa Rouse on this. Retail professionals have a crucial role in helping customers buy. The very best practitioners become trusted advisors, supporting potential customers in their decision making, acting with integrity, in the best interests of the consumer. #meerkatsales #meerkatselling

We're excited to share that our In-store Customer Trends Report was recently featured in Retail Technology Review! As quoted in the article, Mood Media's Jaime Bettencourt said, "Our research spotlights a pivotal retail shift — today's consumers don't just want products, they crave captivating experiences. The onus is on brands to create immersive, personalized store environments integrating physical and digital touchpoints. Savvy retailers will harness visual, auditory, and even olfactory creativity to redefine their spaces for the experiential era." Our report serves as retailers' guide, revealing what modern shoppers respond to and how stores can rise to the occasion. Interested in learning more about the findings? Read the full article here >> https://lnkd.in/e5ncRw9z

Fun Fact Friday . . . The impact of physical touch on sales is striking. In my retail sales experience (age 16-26), I discovered that customers are more inclined to purchase a product if they can touch it. One of my key strategies was to engage customers by letting them physically interact with items they showed interest in. In today's era of e-commerce and m-commerce, overcoming the lack of tactile experience is vital. Studies reveal practical ways to bridge this gap: - Utilize zoom features for intricate details and textures to give customers a closer look at products. - Enhance customer visualization by providing size references, like using a banana for scale, to help customers envision items in their own context. - Showcase short product videos to demonstrate functionality quickly and effectively, leveraging social media habits for engagement. By offering customers a rich sensory experience through visual and interactive techniques, businesses can mitigate the absence of physical touch in online shopping. Remember, in a touchless world, providing a comprehensive product experience is key! #FunFactFriday #SalesStrategies #EcommerceTips

Is there still a need for human interaction in our stores? Today it's normal for customers to begin their shopping journey online especially if its a considered purchase like a holiday or a piece of furniture or anything they don't buy very often. They browse through websites, read reviews, and compare prices, all from the comfort of their homes. Some people don't even go into a store anymore, they make the purchase online. But most people want to go into a store at one or more points in their buying journey - to touch and feel the product or more importantly to get the human connection. So why is human interaction essential in retail? First and foremost, human interaction creates trust and credibility. When customers step into a store and are greeted by authentic, friendly and knowledgeable staff, they feel reassured that an expert is on hand to help them through the process of finding their perfect purchase. A skilled salesperson can provide expertise, helping customers navigate through various options, understand product features, and make informed decisions. This personal touch builds trust and establishes a positive relationship between the customer and the brand. Shopping online is now just a way of life - but the human connection adds immeasurable value that cannot be replicated by digital platforms alone. It's a win win... ✅ the customer gets a brilliant experience ✅ there's a trusting relationship built with the brand Retailers that focus on cultivating lasting relationships can drive sales, and thrive in an increasingly competitive market! #retailexperience #omnichannelretail #bricksandmortar #retailbasics #customerjourney