Rahul Kunadoddi’s Post

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Sr Talent Acquisition Specialist at Argyll Infotech Inc

Job Title: #CyberArk Sr. – Build and Support / #OpsLead Location: Alpharetta, GA[Day 1 Onsite] Duration: Long Term Work Experience: 10-15 Years Job Description: Following will be CyberArk Sr. Lead responsibilities: • Work on #EFTPS Build activities. • Target System on-boarding • Single Point of Contact for support services • Lead the complete operations team on technical front • Respond to the email’s for any advisory task. • On-call support with the aligned support team member. • Debugging the issues • Provide the onsite support for Major/Minor upgrade. • Perform #RCA’s • DR Failover drills • Define any new policies in the #PAM Solution • Break glass password retrieval • Update documentation as and when required • Any new server Account Addition /Deletion for existing types of integrations. • Adding users in the group and opening of firewall port request. • Troubleshooting of operational issues like: a. Authentication Failure (LDAP user’s/application Internal users like appuser and gwuser) b. End point target server connectivity issue c. Password change/verification failure on  i. Scheduled task  ii. OS (Windows/Unix/Database) level Login accounts d. #PAM Daily scheduled backup failure e. DC to DR data replication failure f. PAM Email notification related configuration • In an unforeseen event or in case the issue is not resolved via L3 team, log PAM support ticket with OEM and follow up for timely resolution. • To perform #drills related to: a. DC-DR b. DR-DC Fall-back c. Vault Restoration • Business continuity with DR environment • Manage policies configured in the PAM solution • Creating new policies Consider up to 50 target systems consisting of 25 Linux (Multiple Flavors), 10 Windows & 15 N/w or security devices Build and test framework for: New Server On-boarding User/ Admin Provisioning process for least privilege usage Create standard operating procedure documents that can be used as guides to continue onboarding of remaining systems Target system on-boarding onto EFTPS environment Reporting & Platform Maintenance: Response to performance alerts and warnings Log monitoring and analysis per instance Coordination with other resolver groups per instance Trend analysis Knowledge Management Health Monitoring Check-up Continuous Service Improvement Impact analysis report as & when required Reporting : ITSM Reporting Performance Reporting Executive Reporting Adhoc Reports Ticket Management: Incident Management Service Request Management Problem ticket Management Resolve Problems or liaise with CyberArk or Infrastructure teams for resolution Please share suitable profiles to rkunadoddi@esharpedge.com #c2c #c2crequirements #c2croles #c2cvendors #c2chiring #c2cjobs #c2chotlist #c2cusajobs #c2cpositions #c2creqs #c2cconsultants #c2crequirement #c2cvendorlist #c2cconsultant 

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