It sucks being in this industry sometimes.
I am not at all unaware of the nefarious methods some of our “peers” in the industry use to close a sale and get a client’s money. It’s embarrassing to say the least.
When we started Huntsman Wildlife in October of 2019, I had spent almost 14 years in the industry. I had worked for great companies with great people at the top, and I had work for some of the most devious and corrupt companies with horrible human beings in positions of power. I knew from day one, that at Huntsman Wildlife “reputation supersedes revenue”.
Yeah, I could have sold this client a full attic remediation, and unnecessary trapping and exclusion for a little over $10,000 yesterday. That $10k could have covered payroll for a few weeks, bought more tools and materials, and allowed me a little extra to spend at Bass Pro on Saturday, but where would it have got me six months from now? How would that client think of us 12 months from now? What would they tell those close to them about us?
That $10k today, does nothing for me in the future. It only provides an immediate reward.
Treating our clients fairly pays dividends down the road. Giving honest, ethically sound, and science based recommendations and solutions provides a foundation for the future.
I may not get a $10k check from Holly today. But if the time ever comes that she has a REAL need or when her friend, neighbor, coworker, or family need a service we provide, I am confident our number will be the only one called.
We have no ambition to build an empire. Our goal is a legacy that will far outlast the Ridgley name.
Thank you to hundreds of Cincinnati families who have entrusted their property to Huntsman Wildlife. And I look forward to meeting those who will trust us in the future.
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President/CEO/Franchisor at Skedaddle Humane Wildlife Control, Skedaddle Pest Control, Christmas Lights by Skedaddle
2moIndustry leader SINCE 1989!