I have been Excited to share that I have working at home First Finance Company(HFFC) for the profile of Relationship Manager where I have been Learning a lot of New things on daily basis. I would like to thank HFFC, IPER college who has given me this opportunity and a special thanks to my Mentor Dr Upma Paliwal for Supporting me at every moment of this Process. The working of a Relationship Manager as follows: 1. Meeting DSA (Connectors) for Generating Leads Purpose: Establish and maintain relationships with Direct Selling Agents (DSAs). Tasks: Scheduling meetings with DSAs. Discussing potential leads and market trends. 2. Counselling Leads Purpose: Understanding and addressing the needs of potential customers. Tasks: Contacting leads provided by DSAs. Explaining loan products and services. Assessing the financial needs and eligibility of the lead. Providing tailored financial solutions and guidance. 3. Document Verification Purpose: Ensuring the authenticity and completeness of documents. Tasks: Collecting necessary documents from leads( Aadhar card, PAN card, Banking Statement etc.). Verifying the documents against company standards. 4. CIBIL Score Checking Purpose: Assessing the creditworthiness of the lead. Tasks: Accessing the CIBIL score of the lead through the official portal. Analyzing the credit report for any discrepancies or red flags. Recording the credit score and observations in the lead’s file. 5. Site and Work Verification Purpose: Physically verifying the property and the work status of the lead. Tasks: Visiting the lead’s property and workplace. Taking detailed photographs of the site. Assessing the condition and value of the property. Verify the lead’s place of employment and work status. Updating the case file with site and work verification details. 6. Making the Case for Approval Purpose: Preparing a comprehensive case for loan approval. Tasks: Compiling all verified documents, credit reports, and site verification details. Preparing a detailed report highlighting the lead’s eligibility and loan requirements. Submitting the report to the underwriter for approval. 7. Sanction and Disbursement of Money Purpose: Facilitating the approval and disbursement of the loan. Tasks: Follow up with the underwriter for loan approval status. Communicate the sanction letter to the lead. Ensure all required documents for disbursement are in place. Coordinate with the CSM team for the timely release of funds. Informing the lead about the disbursement schedule and process. 8. Collection Process (if required) Purpose: Managing loan collections in case of defaults or delays. Tasks: Monitoring loan repayment schedules. Identifying overdue payments and communicating with the borrower. Discussing repayment plans and solutions for overdue accounts.
Kudos to you
Well done!
Wonderful!
Amazing!
MBA
4moGreat to hear