Avoid the misconception that technical support is solely about fixing issues. It also involves effective communication, empathy, and continuous learning. Additionally, don't assume that it's a dead-end job – technical support can be a stepping stone to various career paths within the tech industry.
Agree
True
Product design|TAPI|NMS|EMS||L1&L2|Devops| Service Delivery||Linux!DWDM/MPLS-TP/NoC support/OTN/SDN/NFV/VirtualizaTion| Infrastructure planning|ITIL|JIRA|Security|Team Leader|Docker|Kubernetes|UAA|ROA|MCP|QA
9moInteresting! I like