RDEP’s Post

🤔 BOPIS or BOPIL - which is best for your business? Shoppers widely expect click-and-collect solutions, and top retailers such as Walmart, Best Buy, and Amazon already offer those options to enhance customer satisfaction while simultaneously cutting costs and increasing sales 🤑 Today, we decided to explore the topic. Follow the link in the post to read the full article, and let us know in the comment what model would you choose 🙂

Want to let your customers return in-store? 🏷️ Use store locations to add physical stores to your return form. With a specified radius Returnless will automatically make a selection of the nearest stores for your customer. This way: 💸 You save on unnecessary shipping costs 💕 Enchance the customer experience 🏷️ Create a new opportunity to resell the product in one of your stores #instorereturns #returns #ecommerce #returnform #returninstore

🌟 Exciting New Feature! 🌟 At Returnless, we're always working to make your shopping experience better while helping businesses keep more revenue in their pockets. Introducing our newest feature: In-Store Returns! 🏪 🛍 Many of our customers run both online shops and physical stores. Through our research and experience, we've found that a significant number of consumers, after processing a return, tend to explore the physical store, leading to additional purchases. This not only keeps revenue flowing but also builds stronger customer relationships through face-to-face interactions. With our latest feature, it's easy for retailers with physical stores to add them to our platform. They can even specify how far customers have to be from the store to see it as a return option. Join other smart retailers who are using in-store returns to boost sales and connect with their customers!

Want to create a more interactable experience with your Customers in Store? 🤝 You can simply do this by having an effective & efficient Mobile Point of Sales that Retail Pro can offer 🙌 This allows your employees to maneuver around the shop to allow for a more customer centered approach taking sales wherever they are 🛍 #Datascan #RetailPro #AuthorisedBusinessPartner #Effective #Efficient #MPOS #MobilePOS #PointOfSales #Customer #HappyCustomers #Retail #Stores #WeKnowRetail #RetailYourWay

Electronic Shelf Labels (ESL) are advanced digital pricing and information display systems that replace traditional paper price tags in retail settings. By leveraging technologies like e-ink or LCD screens, ESLs offer real-time updates and accurate pricing, enhancing customer experiences and streamlining retail operations. Discover the transformative impact of ESLs on the retail industry by reading this article. #ESLInsights #SmartShopping #RealTimeRetail

Why settle for one-size-fits-all when you can offer personalized product recommendations? Elevate your customer experience and drive sales with personalized suggestions tailored to each shopper. With RDEP, make every customer interaction count. Discover the power of personalization today! Contact us at info@proenx.com for more information.    #artificialintelligence #retailtech #retail #personalization #productrecommendation #pos

💡Currys plc: Leveraging Service and Refurbished Items to Enhance Customer Loyalty Currys plc is an £11 billion omnichannel retailer of technology products and services from the UK. In this panel, their CEO Alex Baldock, interviewed by Joe Laszlo, shared that service has been a key strategy for Currys. He also discussed: ◾They have millions of customers in their repair area, and for the UK retailer, the recurring revenue and extending the life of products are crucial. As they sell electronics, which are expensive, offering the possibility of repairs helps customers make purchasing decisions. They are also selling more refurbished items. ◾Alex shares that they need to improve in selling services online, and even though service is important, there's still a lot of room for improvement. An important key for the retailer is a good dialogue between associates and consumers online. ◾In terms of loyalty, he explains that many people associate it with clubs. But the way he sees loyalty is, for example, customers who buy with credit accounts are 71% more likely to shop with them again. They offer flexible credit options to their customers. You can check more about it in the link in the comments. #currysplc #currysuk #alexbaldock #shoptalkeurope #shoptalkoffbounds #shoptalk

Customers crave flexibility in 2024! ️ Imagine: buying online, returning in-store for immediate credit, or getting help via social media chat. This personalized approach puts customers in control, boosting satisfaction and loyalty. 💡 Tip: Offer multiple fulfillment options (buy online, return in store, BOPIS, etc.) and make the process seamless across channels. What are your top tips for offering flexible fulfillment? #ecommerce #logistics #customercentric

Customers expect to have a seamless shopping experience. It doesn’t matter if that experience is online, in-store, or on a mobile device. For retailers, providing convenient options for customers to purchase goods and delivering them reliably is critical if they want to stay competitive and grow their business. You might think that omni-channel only affects retail markets like apparel and general merchandise, but it's a growing trend in the grocery industry. #grocerylogistics #retaillogistics #logistics #omnichanneltrend

9 out of 10 shoppers read reviews before buying something. ⭐Positive reviews build trust and attract new customers, while rewards programs keep them coming back for more. 🎁 ️ Our new blog to understand how reviews and rewards can turn shoppers into brand advocates! ✨ Learn how to leverage the power of customer feedback to win in today's retail world. Read more: https://lnkd.in/gEezdrC6 . . . . #kasplo #reviews #rewards #ecommerce #emailmarketing