Real Hospitality Group’s Post

The number one problem nowadays hotel managers struggle with is not having caring employees. you literally can buy the most expensive items for your hotel and still be the worst at your city. The number one single thing that make your guest choose your hotel for the 2nd time is attitude of your employee. period. #hotel #money

In your opinion, How well did most of the Management Companies and Hotel Owners take care of their staff during the COVID period? Option 1 - Took good care Option 2 - Took bare minimum care Option 3 - It was a disaster and that's why most good staff have left such hotels/owners/hotel industry.

Ever wonder what goes on behind the scenes at a hotel? Spend a day with Gio as he shows you the ins and outs of hotel life—where every detail counts, and every interaction makes a difference. From prepping for check-ins to ensuring guests have an unforgettable stay, this is what #HotelWorkLife looks like! 🎥 Ready to share your behind-the-scenes moments? Create your own #HotelWorkLife video and show what makes your day at work unique. 🔗 Learn more about exciting careers in hospitality at DiscoverTourism.ca. #HospitalityHeroes #DiscoverTourism #BehindTheScenes #GuestExperience

Hotels are embracing cultural sensitivity and inclusivity by implementing a variety of initiatives aimed at ensuring that every guest feels welcome and respected. - One way they do this is by offering diverse dining options that cater to different cultural preferences and dietary requirements. - Moreover, many hotels organize cultural events and activities that celebrate the traditions and customs of different cultures. - In addition, hotels are increasingly mindful of the importance of inclusivity extends to facilities, with accessible accommodations for guests with disabilities, supported by staff training for assistance. Overall, hotels are making concerted efforts to promote cultural sensitivity and inclusivity in their services and offerings by providing diverse dining options, organizing cultural events, ensuring accessibility, and fostering a welcoming environment for guests from all walks of life. #ShriRamExcellencyGroup #CulturalSensitivity #HotelIndustries

Something I’ve noticed during my visits to hotels and resorts: the most memorable part of a guest’s experience isn’t the fancy rooms or the amenities, it’s the little, invisible things that make everything feel just right. A perfectly made bed shows care. Smooth dinner service is the result of great teamwork. A warm smile from staff isn’t just a greeting, it’s genuine effort to make you feel welcome. It made me realize this applies to any work we do. The real magic is in the small detail, the things people don’t notice when done right but can’t forget when they’re missing. So, here’s a question: what are the little things in your work that create that kind of magic for others?" #SmallDetailsBigImpact #LessonsFromEverydayLife #ThoughtsOnExcellence

The cause for the troubling decline in hotel service quality and the challenges facing the hospitality industry has a lot to do with staffing. #hospitalityindustry #travelaccommodations #staff #customerservice #tripadvisor #hoteloccupancyrates #hotelserviceissues #summertravel #hotelcleanliness #laborshortages #thepeoplesvoicepodcast

The cause for the troubling decline in hotel service quality and the challenges facing the hospitality industry has a lot to do with staffing. #hospitalityindustry #travelaccommodations #staff #customerservice #tripadvisor #hoteloccupancyrates #hotelserviceissues #summertravel #hotelcleanliness #laborshortages #thepeoplesvoicepodcast

People assume a hotelier’s life is glamorous. → Constant travel → A non-stop party → Shmoozing VIP guests And don’t get me wrong, I love what I do. But, most of the time… It’s not glamorous at all. The hotel industry is brutal. Behind the crisp suits & decadent buildings… You’ll find me: → Moving from one hotel room to the next (sometimes daily) → Driving up & down the UK for 10+ hours/week → Under constant pressure & endless demands → Dealing with issues in the middle of night → Living out of a suitcase like a nomad Hospitality is a labour of love. It’s a relentless pursuit of excellence, fuelled by passion. But it’s not for the faint hearted. So, next time you see a hotelier impressively dressed & wearing a smile… Remember: There’s more to the story than meets the eye. Grit behind the grin. Resilience behind the charm. And a whole lot of hustle behind the hospitality! #Hotelier #HotelManagement #Hospitality

Dear Hoteliers, Remember, the little things matter most... Guest experience is everything in hospitality. It leaves lasting impressions and builds loyalty. Going above and beyond makes guests feel valued, turning a simple stay into a memorable journey. Personalized welcomes, thoughtful amenities, and attentive service make a huge difference. They show guests their comfort is your priority, enhancing their overall experience. These details separate ordinary service from extraordinary hospitality, encouraging guests to return and spread the word. Exceptional guest experiences turn visitors into lifelong advocates. Ever heard someone say, "It's not the greatest place, but we always go there"? This proves that emotions and connections shape decisions. One of my favourite quotes by Maya Angelou sums it up: “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Share your best or worst experiences below. #hotelexperience #hospitality #6starservice 😀

Would it be great if our hotel rooms could be sold continuously and the housekeepers could also check which rooms need to be cleaned, so as not to disturb the guests' stay in the hotel? Additionally, it would save on labor costs that we have to pay the staff. Especially in America, where everything costs money, these problems would disappear if you knew about the Minxon product. #hdexpo2024 #hospitality #HospitalityIndustry #HotelManagement #HospitalityManagement #TravelAndTourism #RestaurantManagement #CustomerServiceExcellence #EventPlanning #HospitalityCareers #FoodAndBeverage #LuxuryHospitality #ResortManagement #GuestExperience #HospitalityTrends #HospitalityEducation #FrontDesk