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Administration Assistant Customer Service Northern Suburbs, Melbourne VIC Our clients are Designers and manufacturers of Commercial Outdoor Playgrounds. With over 35 years in this space, the company enjoys an excellent reputation with tried and proven products. A multi-task role assisting senior administration and sales staff as required and focused on customer service. Reception: Primary telephone answering team member, Monitor company voicemail including updating of outgoing announcements, Monitor general company email addresses and distribute incoming emails and faxes, Prepare and send sales literature to clients or prepare for sales staff, Prepare and send out project documentation including Owner’s Manuals, Follow up customer requirements/complaints, Administrative Support: Collect and distribute inwards mail (daily), Prepare all outwards mail ensuring mailing deadlines are met, Type quotations and electronically collate presentation dossiers, Print, collate, bind quotation and/or sales presentations, Attend meetings, prepare and print reports, take minutes and distribute, Undertake hostess duties at meetings and functions, Make appointments and bookings for senior personnel and attend to other PA tasks,   Data Entry and Other Clerical: Maintenance and updating of CRM records, Maintenance of mailing, email and telephone lists, Bookkeeping data entry under accounting supervision, Typing and distribution of letters, memos, reports and meeting minutes, Other Duties: General office housekeeping, including responsibility for reception, boardroom and meeting room cleanliness and presentation, Purchase of stationery and maintenance of stationery stocks, Manage all utility room resources and supplies, including binding and printing machines, Filing, maintenance, tidying and labelling of office files including archive storage, Kitchen and breakout area housekeeping and general cleanliness, including loading and unloading of dishwashers, wiping over surfaces, and purchasing of all lunchroom and catering supplies.   Required Skills: Professional telephone manner and procedure, Competent keyboard skills for both accuracy and speed, Polished manner and appearance in reception and other face-to-face duties, Working knowledge of Microsoft Office Word and Excel programs, Understanding of and competency in CRM system, Orderly personality with the ability to maintain a neat and tidy work environment, including high standards of cleanliness. Full time permanent role Monday to Friday  Remuneration: Circa $65k-$70k per annum, we look forward to discussing this with you in the interview. Please phone for a confidential chat or apply here: https://lnkd.in/gKtnpgQ5

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