Rentcars’ Post

2 years ago, I stopped viewing customer ops/support as a stepping stone. And no: - It didn’t cap my career growth - I didn’t become complacent - I don’t just clock in and out Since I committed to support as a career: - I’ve led initiatives that revolutionized our customer experience - I've been recognized as a leader in our company - I learned how to build and scale support for startups Just a coincidence? Not too sure And 2 years later, I’ve never been clearer on my reasons to champion customer ops as a career and strive to be a voice for the customer. Wondering why I see customer roles as more than just a job? Why wouldn’t you want a career that provides the experience you want to experience yourself? #customersupport #customerexperience

#urgently #hiring for Virtual Customer Service Representation Location - Fully Remote, USA. Salary -  50 - 80 K/ Year USD Work Exp : Customer Service - 2 years Communication skills - 1 years Attention to Detail - 1 years Empathy mapping - 1 years To read the JD & to apply -https://lnkd.in/gtuMkJ-e #CustomerService #Communicationskills #AttentionToDetail #Empathymapping

The Old Way: ➤ Manual and repetitive tasks ➤ Time-consuming work ➤ Fixed, limited career progression opportunities The New Way: ➣ More strategic decision-making based on data ➣ Less repetition, more complexity ➣ New, AI-specialized career opportunities “The old tier-one job that I spoke about, like my very first support role, I think that’s 𝒄𝒐𝒎𝒑𝒍𝒆𝒕𝒆𝒍𝒚 changed now.” – Ruth O'Brien Customer support is in the midst of a Renaissance. And this is just the beginning. #customersupport #customerservice #cx #custserv

Empathy shouldn't be a buzzword you use in your career as a customer service specialist, rather it should be shown in the way you relate and interact with people both in your work service and outside your job. Understanding the importance of empathy in your field helps build a strong positive relationship with your customers, building trust and loyalty, as well as increasing customer satisfaction and retention rates. I'm thrilled to achieve this great performance in the EQ (Emotional Intelligence) test I took while applying for a job which measures a person's ability to recognise and understand emotions in themselves and others. This shows that I understand the actual application of empathy in interacting with people and resolving problems fostering a strong relationship and delivering excellent customer service. I am Adaora Afoedozie, your Empathetic customer service specialist, proficient in problem resolution and providing outstanding Phone, Chat, and Email Support. Let's connect and improve your customer's experience. #Customerservice #customersupport #empathy #linkedincommunity #recruiters #hiring #virtualassistant

Let me take you on my journey into my first-ever role as a customer service representative. 😁 After I graduated from college, I landed my first job as a customer service representative. It was an exciting time for me as I dove into the world of customer service for the first time. It was an on-site job, and at this time, I had no prior experience handling customer issues. I remember the first day on the job, While on duty, the office phones began ringing incessantly, junk of emails flooded my inbox like water gushing out of a tap, without control, and complaints piled up like unsigned papers on a Monday morning.😅 🚻To respond to customer concerns, I had to find workable solutions that would keep everyone happy while juggling the chaos of a high-stress store. ➡I swung into action amidst the chaos. I listened patiently to the irate customers, empathized with their frustrations, and vowed to turn their frowns into big smiles. 😄 I then forwarded complaints to the relevant departments, brainstormed solutions, and managed to come up with some creative ideas to address customer queries. 📶Amid the chaos, I learned to think on my feet. I discovered that empathy was the secret weapon I needed. By putting myself in their shoes, I could find resolutions that would leave everyone satisfied. 📶 Still on the job. As days turned into weeks, I became the go-to problem-solver. Clients left with satisfaction and big smiles on their faces, and our team earned accolades for exceptional service rendered. To me, I felt that was my greatest achievement at that time So, dear fellow customer service warriors: Embrace chaos from every interaction, and remember, empathy is your superpower💪 Engage, share🚀 #customerservice #customerexperiencemanagement #LinkedInEngagement  #customerexperience #customercommunication #customersupport #womeninleadership #saas #customerservice #fintech #startups.

Customer Service Champions: Hiring for a Customer Centric Culture" Explore the importance of hiring employees with strong customer service skills and how they can be the key to differentiating and scaling your business in a competitive market. Read more here: https://lnkd.in/gYNDz5t2 #customerservice #hiring

DVA is not associated with this job posting Customer Support Agent, L1 https://lnkd.in/g2UsawN8 We are currently looking for a professional and carrying Customer Support Agent, L1 to join our Support team. What we are looking for: Excellent customer service skills: ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious; Fluency in written English is a must; Resistant to stress and routine: you will have to correspond a lot with users; Self-organization skills; Ability to work in a fast-paced ever-changing environment; Technologically inclined; Attentiveness, responsibility; 1-3 years experience in Technical Support, Customer Support, Customer service, or another similar role; Experience in mobile products is desirable; Experience in Zendesk, Stripe, PayPal and Chargedesk; Readiness to work shifts 2/2 (day or night); Main duties: Monitoring of incoming messages (Escalations/Product Requests - 1st Line Support Team); Processing billing requests (email channel); Work with users feedback; Collaboration with the Community, QA, marketing and Development teams; Turning potential negative customer situations into positive experiences. #business #entrepreneurship #leadership #strategy #innovation #growth #success #management #marketing #sales #finance #productivity #networking #professionaldevelopment #career #teamwork #startup #smallbusiness #digitalmarketing #branding #customerexperience #technology #economy #investing #consulting #entrepreneurmindset #leadershipdevelopment #businessowner #worklifebalance #corporateculture

Discover the Benefits of Chat Customer Service Jobs from Home Introduction: In today's fast-paced digital world, the demand for remote work opportunities has skyrocketed. One of the most popular and accessible options is chat customer service jobs from home. These positions offer a flexible work environment, the ability to balance personal and professional life, and the opportunity to be part of a growing industry. In this blog post, we'll explore the ins and outs of chat customer service jobs, their benefits, and what you need to succeed in this field. Strong Communication Skills: Excellent written communication is crucial as all interactions are text-based. Technical Proficiency: Basic computer skills and familiarity with chat platforms and CRM software are often required. Problem-Solving Abilities: You need to quickly understand and resolve customer issues. Patience and Empathy: Providing excellent customer service involves being patient and understanding with customers. Section 4: How to Get Started Research Companies: Look for companies that offer remote chat customer service positions. Some well-known companies include Amazon, LivePerson, and Arise. Prepare Your Resume: Highlight relevant skills and experiences, such as previous customer service roles or any job that involved problem-solving and communication. Set Up Your Workspace: Ensure you have a quiet, comfortable workspace with a reliable internet connection. Apply and Interview: Submit your applications and prepare for interviews. Be ready to demonstrate your communication skills and technical proficiency.{https://bit.ly/3Stj4Yt] Apply Now![{https://bit.ly/3Stj4Yt]] #WorkFromHome #RemoteJobs #ChatCustomerService #CustomerSupport #RemoteWorkLife #FlexibleJobs #HomeOffice #VirtualJobs #JobOpportunities #OnlineJobs Facts and Reviews: Chat Customer Service Jobs from Home Growing Industry: The demand for chat customer service representatives is increasing as more companies adopt online support systems. Competitive Pay: Many companies offer competitive salaries and benefits for remote chat customer service roles, often comparable to in-office positions. Diverse Opportunities: Chat customer service jobs are available in various industries, including retail, tech, finance, and healthcare. Training Provided: Many companies provide comprehensive training programs to help new employees get up to speed with their systems and protocols. Global Reach: These jobs are not location-bound, allowing you to work for companies based anywhere in the world. Reviews: Review by John T.: "I love the comfort and convenience of working from home. The company I work for provides excellent training and support, making it easy to excel in my role. I highly recommend chat customer service jobs to anyone looking for a remote work opportunity." Thank you for your watching!!!!!! Don't forget to subscribe to my Channel

[HIRING] Goodera and I am keenly looking for individuals who can fit the bill for our Customer Sucess team. If you’re someone who fits the requirements below - don’t hesitate to connect and drop me a line. I’d be happy to chat with you. Requirements: 1) Honest with clients but laughs at all my lame jokes (The assumption is you’ve spoken to clients for more than a year at least) 2) Follows through on the smallest thing promised but still finds time to eat meals on time (The fancy phrase is bias for action) 3) Understands the nuances of working with cross functional teams and practices meditation (the second part is preferable and if you get this joke, extra points for you) We want to close these positions within 2 weeks. (And we pay really well too!) PS - You get to work with really smart folks like Vishesh Gera Sriram Shankar on a daily basis. cc :Megha Goel Avni Tyagi