The world is upgrading, and so are we! We are proud to announce our partnership with Amelia to solidify our position as the most technologically advanced destination on the Las Vegas Strip. Our digital concierge, RED, is set to undergo a significant transformation. By integrating Generative AI capabilities via the Amelia Answers platform, we are poised to revolutionize your experience at our destination. “At the core of every decision we make at Resorts World Las Vegas is our unwavering commitment to creating extraordinary experiences for our guests. So, when LLMs and Generative AI burst into the mainstream last year, we knew that if we wanted to leverage this technology, we needed our deployment to be reliable and add value to our guest experience. By building upon our existing partnership with Amelia, we can quickly leverage LLMs to enhance the capabilities of RED and elevate the experience for our guests,” says Shannon McCallum, Vice President of Hotel Operations at Resorts World Las Vegas. Have you seen RED in action at our property yet? #RuleTheWorld
Amelia
3mo
It is an honor to be your partner! Congratulations on this latest step in your AI journey.
Shannon McCallum
3mo
We are continuing to focus on ways to make our guest experience better every day. Technology can help to ease wait times by providing new avenues to check in, call for assistance or order food. We appreciate the partnership with Amelia on our RED Concierge attendant service.
Angie Smith
3mo
Wow!! I can’t wait to see and experience this!
Leading AI Journeys & Transformations
3moWhat an amazing journey we have been on! Never a dull moment, and always pushing the technology to provide the best guest experience possible.