Focusing solely on front-end metrics like click-through rates and initial sales may overlook the true value of a customer.
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What percentage of your sales come from online? Do you have a system to track your sales online? Do you have a process to get customer reviews? #salestracking #customerreviews #businessgrowthtips
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Strategic Planning | Crafting sales & marketing organizations for performance improvement | Advising C-Level Executives and Investors I Large enterprises I EMEA
[🕵🏻♂️ The Secret of Sales Directors] Maximizing Customer ⏰ Lifetime Value (CLV) You all know the feeling: spending tons to acquire new customers. But, is it really worth it? Let's talk about Customer Lifetime Value (CLV). Basically, it's all the money a customer will bring you from their first purchase to their last. It gives a good idea of what each customer truly represents for our business. CLV is super important. Compared to Customer Acquisition Cost (CAC), it shows us if we're actually making money. Segmenting CLV by customer type also reveals where our strategies can improve. And how do we increase it? Retaining customers costs less than acquiring new ones. Improve the customer experience, offer loyalty programs, and think about upselling and cross-selling. In short, knowing and maximizing CLV is one of the best ways to grow 📈 our business. 💬 Like, Share the post, Share your tips in the comments or private message.
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Why do so many companies treat new customers better than their current customers? It's never made sense to me. After all, the cost of acquiring new customers is five times higher than the cost of retaining existing customers. While acquisition allows you to increase the amount of customers you have, customer retention allows you to maximize the value of customers you have already captured. #marketing #sales #customerloyalty #customerretention #value #loyalty #brand
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Founder @ The1 Marketing | Newsletter Email Copywriter | Content Writer | MC at TedX Shivaji College 2024
Use this simple Feedback trick to boost your sales and reduce customer acquisition cost. Asking for current customers for feedback gives you THE CORE SALES ARGUMENT. Once you find out what is the biggest Utility of your product, you can use that reasoning to sell to newer customers.
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KPI Tracking – Customer Acquisition Cost: Understanding this number in relation to lifetime value can inform your appointment generation budget. #B2BLeadGeneration #SalesStrategy #AppointmentSetting #OutsourcedSales #SalesGrowth #InsourceLeads
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ENTREPRENEUR | INVESTOR in 100+ Hearing Care Centers| MENTOR to 1000+Audiologists| Served 2Million+ Patients| Hearing Aids & CI Expert | Author & Speaker| Founder at Priority Group| Helping People HEAR & Experience LIFE
How do you balance sales and relationship building? ✏️ Sales is in moment , however relationships goes long way. Consistency with better customer experience & their retention for long & durable path has to be well paved. We have a prepared chart for customers’s 5yrs journey as such to visit every year to us & get tokens against it , onto their next purchase again.
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Customer neglect is a risky game. Don't give your competitors the opportunity to steal your customers. Stay proactive, stay competitive. #Customer #CustomerService #CustomerExperience #CustomerSatisfaction #CustomerSuccess #B2BMarketing #B2bSales #Leads #Sales #Success #Competitor
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You’re looking at the wrong sales metrics. Standard metrics like activity volume and pipeline value may not provide a complete picture of sales effectiveness Focus on measuring outcomes rather than inputs, such as conversion rates, effort, customer LTV, or referral rate. Consider additional metrics such as sales team morale and customer satisfaction. What to do: - Re-evaluate your current sales metrics and identify which metrics are truly indicative of success. - What non-traditional sales metrics have you found to be valuable? PS - this is mainly about lagging indicators. Fixing your leading indicators is another issue altogether.
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Capitalize on Your Audience’s Short Attention Span: Use the Power of Short Form Video to Explode Customer Sales #denverstartupweek
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