Retail Council of Canada’s Post

Check out this fascinating report from RIS! It delves into how retailers are taking personalisation to the next level using first-party data, AI, loyalty programs, and advanced tech investments. Big players like Walmart, Starbucks, Kroger, Giant Eagle, and more are redefining the game. Get the full scoop here 🛒📊: Link in the first comment ⬇️ #ecommerce #CustomerExperience #RetailTech #RetailTrends #AIinRetail #RetailStrategy

“We build technology to serve people and not the other way around." A great quote that demonstrates Walmart's approach to innovation and transformation through technology and AI. Their organisational and operational transformation is well documented. A key principle is that they start with the problem in mind. They identify use cases and problems for themselves and for their customers to be solved and then find the right technology or AI solution for it. That is how you gain traction in the organisation, prove value and grow investment in the spaces where it is needed. This builds corporate confidence, enabling more solutions and more technology to serve more customers, in increasingly better ways. Check out their AI-enabled auto customer replenishment. https://lnkd.in/geQECNHJ #retail #retailinnovation #walmart #retailtech #retailai #ai #digitaltransformation #retailstrategy

Watch this short video news about AI & Retail.

My recently published report, "Smart Carts—Turbocharged Self-Checkout on Wheels" explores the following key points: 1. 𝐓𝐡𝐞 𝐓𝐞𝐜𝐡 𝐏𝐞𝐧𝐝𝐮𝐥𝐮𝐦 𝐈𝐬 𝐒𝐡𝐢𝐟𝐭𝐢𝐧𝐠 𝐈𝐧 𝐅𝐚𝐯𝐨𝐫 𝐨𝐟 𝐒𝐦𝐚𝐫𝐭 𝐂𝐚𝐫𝐭𝐬—Amazon’s recent pivot to smart carts away from sensor fusion, combined with a positive customer experience, are drivers of the deployment of smart carts. 2. 𝐒𝐦𝐚𝐫𝐭 𝐂𝐚𝐫𝐭𝐬 𝐂𝐚𝐧 𝐂𝐚𝐫𝐫𝐲 𝐒𝐦𝐚𝐫𝐭𝐞𝐫 𝐀𝐝𝐬—Smart carts represent a key in-store node in a retail media network, as well as being vehicles for displaying promotions and personalized recommendations. 3. 𝐒𝐦𝐚𝐫𝐭 𝐂𝐚𝐫𝐭𝐬 𝐊𝐞𝐞𝐩 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐇𝐨𝐧𝐞𝐬𝐭 𝐰𝐢𝐭𝐡 𝐒𝐜𝐚𝐥𝐞𝐬—Several smart carts feature scales, which serve to weigh produce and also compare what was scanned versus what was deposited, solving some shrink issues. 𝘛𝘢𝘬𝘦 𝘢 𝘭𝘰𝘰𝘬 𝘢𝘵 𝘵𝘩𝘦 𝘳𝘦𝘱𝘰𝘳𝘵: https://lnkd.in/ezkbZcWf #smartcarts #selfcheckout #ai #computervision Coresight Research

💡 Did you know: — the next frontier of innovation isn’t just ecommerce, it’s in the store, — retail media networks offer ad sales margins of 80%, — the future belongs to AI-powered retailers. Find out what Trevor Sumner, Head of AI and Innovation at Raydiant had to say about #AI in #retail at our recent event, Disruption Forum AI for Retail.

🚀 Walmart is at the forefront of AI-driven retail optimization. 🤖📈 Walmart is strategically leveraging Gen AI to elevate search functionality and the customer experience. Discover how this innovation is reshaping the retail landscape. 💼🛒 https://ow.ly/LVy350PUFgp #RetailInnovation #GenAI #RetailStrategy #RetailNews 🌟

🌐 Amazon, Walmart, NIKE, and Sephora, are the retail giants who are adopting AI to advance their customer satisfaction and inventory management. The Retail industry is going through a transformation, with AI spending projected to hit over $20 billion by 2026. The promise of hyper-personalization and improved customer service with AI opens new frontiers for retailers aiming to stand out in a competitive market. Recent studies highlight significant strides in AI adoption across various sectors, with Financial Services and High Tech leading the charge, showcasing adoption rates of 50% and 37%, respectively. By leveraging AI, these industries are pioneering advancements in efficiency, growth, and creating groundbreaking customer experiences. Subscribe dipp’s newsletter, to get full insights into the latest e-commerce-related news. 📧 https://lnkd.in/ggSiU48X #dipp #CreativeOps #eCommerce #RetailInsights

In the retail world, making sure customers are happy can be tricky. Sometimes, doing things the old-fashioned way just doesn't work, leaving both shoppers and retailers feeling stuck. Let's take a peek at the challenges online retailers are running into and how our AI is stepping in to solve them. https://lnkd.in/eHakHG5P #RetailInnovation #CustomerExperience #AIAssistant #DigitalTransformation #Ecommerce #RetailTech #GenerativeAI #ConversationalAI

Explore how Cooler Screens is using #AI inside Kroger stores to improve the consumer experience and drive #retail innovation. Watch the session from #GTC24 today.

Explore how Cooler Screens is using #AI inside Kroger stores to improve the consumer experience and drive #retail innovation. Watch the session from #GTC24 today.