Revel Systems’ Post

Ready to take your restaurant business to the next level? 🌟 Let us help you grow and thrive in today's competitive market! From implementing innovative technology solutions to enhancing customer experiences, we've got the recipe for success. 🍽️🚀 Contact us today to discover how we can boost your restaurant's growth and profitability! #RestaurantSuccess #BusinessGrowth #Innovation

Differentiating yourself through service is how Eleven Madison Park became the #1 restaurant in the world. Will Guidara's book "Unreasonable Hospitality" captures both his and the restaurants' journey. While categorized as a "hospitality" book, "Unreasonable Hospitality" offers valuable lessons for anyone in a customer-facing role: 👂🏻 Listen Actively: Hear your customers and use their feedback to improve their experience. 🏃🏼♀️ Go the Extra Mile: Celebrate customer victories and offer support during their challenges. ❗️ Empathize: Walk in your customer's shoes to understand their needs and perspectives. 👓 Communicate vision: Share your goals with your team and empower them to contribute. In today's world, many companies prioritize profit over people, we are literally seeing that on LinkedIn every day. So this is the reminder, that every interaction carries weight. Taking each customer experience seriously contributes significantly to your overall performance and your bottom line. #customermarketing #unreasonablehospitality

What does 'The Bear' and CX have in common? For years I've been a fervent follower and fan of fine dining establishments like Alinea and El Bulli. But what I didn't realize at the time was just how much these institutions helped shape the culture of CX. After all, when you boil it down, CX is really about providing great hospitality no matter the industry you're in. You'll often hear me reference the case study where Will Guidara at Eleven Madison Park went out of their way to get a guest an authentic New York Hot Dog™️ after overhearing how they hadn't had one yet (and I was delighted to see this referenced in the episode "Forks" as a Pequod's pizza). It's one of my favorite stories to tell not only because it clearly shows what a knowledgeable and empowered team can do to elevate the customer experience, but also how something seemingly so small can have an outsized impact and set the standard for years to come. So what does 'The Bear' have to do with CX? The next time you're wondering how to elevate your customer experience, don't overthink it. Just follow the golden rule, for fork's sake.

Today, As I was having a chat with a young manager of a restaurant on a lively beach street, our discussion as usual went in to the operational details and it came up - their hurdles weren't just day-to-day operations but more on the strategic side. 🚧 Some Insights which stood out: 1️⃣ Lost in the Waves with no clear direction: Staying true to your brand vibe is key. Without a clear compass, it's easy to drown in the sea of trying to be everyone's favorite. 2️⃣ Quality over Quantity: More isn't always merrier. In the food world, Showcasing your strengths and elevating guest experiences usually steals the show. 3️⃣ Menu Mix Magic: A killer menu strategy isn't just a bonus; it's a must-have. It can boost sales, slash waste, and pump up profits. 4️⃣ Craving Simplicity: Mostly, less is more. Dishing up "everything under the sun" can blur your brand's charm and confuse your fans and some owners happy :( thats an irony tho 5️⃣ Technology to win: Thinking technology is just good to have to embracing technology as your trusted side kick who enables to deliver tasks faster and consistently by which the team can focus on creating exceptional guest experiences If you find your spot is sailing in a similar boat, let's catchup for a no frill chat and chart a course back to what makes your brand sparkle. 📈 #Marktx #Hospitalityguys #SimplifyF&B #TechnologyToSucceed #SimpleWins #Brewvend

The little things matter! 💙 Consider your favorite restaurants—what are the small touches they offer that make you love them? Is it the warm welcome, the personalized service, or the attention to detail in their dishes? Reflect on what specifically makes their experience memorable and how these elements contribute to your overall satisfaction. It's often these seemingly minor details that leave a lasting impression and create a sense of loyalty. We help amplify your experience, so that customers keep coming back! Learn more at www.sealeadersinc.com. #Returning #CX #Insights #TheLittleThings#RetainedCustomers #ExperienceMatters #indianapolis #Accessibility #ProfessionalService #SEALeaders

To captivate visitors and cultivate loyalty, a strategic approach to standing out is essential. 🌟 F&B is an actionable and creative way to differentiate your park. Here is 5 ways to set your attraction apart with a distinctive F&B offering 🥇 : 1.    Themed food 2.    Temporary items 3.    State-of-the-art concepts 4.    Branded items 5.    Signature products These 5 combinable ways represent significant guest experience 💯 and revenue boosters 💰 as well as fresh marketing and brand image resources. What's the most promising way according to you? 🎢🍽 #attractionsindustry #foodandbeverage #menudevelopment #differenciation

How Curiosity Fuels Innovation + Customer Experience. In this short video, I share how over turning stones and studying Netflix has helped my fast casual restaurant business do things differently (with great results). #companyculture #innovation #customerexperience

🌟 Unreasonable Hospitality Book Club: Hospitality as a Mindset 💡 If you’re a foodie, you know Will Guidara—a legendary restaurateur who took hospitality to the next level. In Unreasonable Hospitality, he reminds us that hospitality is more than just customer service—it’s a mindset of going above and beyond, every time. Chapters 1 & 2 dive into how leaders can instill this mindset in their teams, empowering them to anticipate and exceed customer expectations. One powerful takeaway: “Hospitality is present when something happens for you. It is absent when something happens to you. Those two simple prepositions—for and to—express it all.” (Chapter 1, Page 4) Guidara’s insight speaks to the heart of creating an experience that goes beyond the ordinary. It's about making the customer feel like the focus, where every action is intentional and done for them, not just something happening around them. Whether someone is coming in for a new car or service, it’s about ensuring they feel cared for at every touchpoint. 💡Idea: Grab a Costco-sized bag of dog toys and place one in every car filled with animal hair. Or, for first-time parents, include a handheld vacuum in their new car delivery—trust us, it’ll go a long way! #UnreasonableHospitality #CustomerExperience #GoingTheExtraMile #PeopleFirst #FirstImpressionsCX

2024, Let's go! 🏁 This year is looking to be an exciting one for us at Yumpingo. Last year was fueled by great new partnerships as we helped more restaurants harness their feedback for success. Could this year be the year your restaurant transforms its customer experience? Take action today with Yumpingo! #RestaurantResolutions #2024 #RestaurantDevelopment #BusinessAdvice

Imagine effortlessly updating your menu with just a few clicks, offering comprehensive multilingual support to cater to a diverse clientele, and gaining profound customer insights that can drive your business forward. 🌍✨ Our innovative solutions make all of this possible, empowering you to win the hearts of your customers and significantly boost your profits. ❤️💰 Are you ready to transform your restaurant into a modern, efficient, and customer-centric establishment? Get Started Today - Take the first step towards a brighter and more prosperous future for your business. 🚀🍽️ #RestaurantTech #CustomerConnection #InnovateToThrive #SmartDiningRevolution #EcoFriendlyEats 🌱 #MenuMagic 📜 #ProfitBoostingTech 📈 #emenusolutions 💡