Do you remember the game “Guess Who”? You’d ask the opposing player a series of yes-or-no questions to try to guess the right character’s identity. If you guess right, you win. Guess wrong, you lose. It’s the same in hospitality. If you can identify who your most valuable guests are and provide great, memorable experiences, they’ll keep coming back. You win. But if you can’t provide the personalized experiences guests have come to expect, they’ll probably end up with a competitor on their next stay. You lose. Revinate is stopping the guessing game, bringing you the technology to make good decisions, fast, and based on real data, not just chance or instinct. That’s why we’ve developed a Customer Data Platform (CDP) that brings all the characteristics and clues about your guests together in one place, so you can see them for who they truly are. And we’ve done it with the most advanced AI-driven machine learning this industry has ever seen to link every guest touchpoint, stay, and interaction together. We’re taking out the guesswork. If you’re with us at #NAVIGATEMiami, stop by our experience center to explore the Revinate CDP and catch a demo. Bank on Revinate and discover more of what our CDP can do for your hotel: https://bit.ly/49Pqjji #CustomerDataPlatform
Samantha Aguirre
2mo
Thank you for this insightful post, Revinate! The analogy to “Guess Who” perfectly captures the importance of understanding guests in the hospitality industry. I’m particularly impressed by Revinate’s CDP and its advanced AI-driven machine learning capabilities. As someone deeply invested in delivering memorable guest experiences, what key features of the CDP have you found most impactful in personalizing guest interactions and improving retention?
Andrew Myer
4mo
Are you going to be at the Choice Conference in Las Vegas next week?
Social Media Manager/Content Creator Plus a Fast Learner
4moIs there a way I could talk to a hiring manager?