Revinate’s Post

Let's unravel a mystery that's right at the heart of what makes or breaks hotel bookings in today's digital world. This riddle is about something that has a silent but huge impact on where guests decide to stay. It's not about flashy signs or the thread count in your linens, but something far more powerful, yet intangible. 🧐 Ready? Here's the riddle: "A guardian of reputation, a master of appeal, In the digital world, my influence is real. I sway decisions, from near and afar, A score I hold, more powerful than a star. What am I, that in guests' trust, I play a part, Influencing bookings, right from the start?" Think you know the answer? It's something every hotelier should focus on to win guests' hearts and minds. Drop your guesses in the comments and let's decode the secret to securing those all-important bookings! 🗝️🏨 #ToplineTrivia #Hotels #HospitalityIndustry #RevenueManagement #Hoteliers

Starting a new series of posts #reviewing holy cow truths of hotel channel strategy and driving more revenue to hotels on direct channels with #HotelChannelChutzpah!   Today, let's talk about how we get fixated on segments and channel categories, forgetting that these are just a means to an end. What matters more is knowing the profile of guests staying at the hotel, what they're traveling for and how they book the room. For eg. if the customer journey started was hinged around a local travel agent there is a good chance that the revenue is booked via a GDS or a Bedbank in case of a package booking. In case, the guest is comfortable with websites in a language you don’t support on the hotel website, they will most probably book via a third party website. Let's step away from just looking at channel and segment mix defined by systems and instead look at the traveler profile mix through their customer journey.   Comment below if you found this insightful and stay tuned for more #HotelChannelChutzpah!

According to TripAdvisor, 80% of their users read between six to 12 reviews before booking. This means reviews have a huge impact on how people perceive your hotel. They also influence your ability to maximize rates. That’s why reviews should play a critical role in your hotel marketing in 2024. #hotelreview #guestfeedback #onlinereputation

Let’s talk about upselling in Hotels! 🌟 Upselling is where smart strategies meet happy guests and mastering it can truly set your Hotel apart. Here’s why it’s such a game-changer. 💰 Increased revenue Let's start with the big one - extra income! By offering enticing upgrades and add-ons, you can significantly increase your revenue per guest. It's a simple way to boost the bottom line without needing more room nights. 🏆 Competitive advantage In a world full of choices, unique and appealing upsells make your Hotel stand out. Upselling is your secret weapon to edge out the competition and keep guests coming back for more. 😊 Enhanced guest experience Offering personalized, luxurious experiences through upselling makes guests feel special whilst increasing their satisfaction and loyalty. Happy guests are always a win! Discover more how you can streamline your upselling process https://lnkd.in/dsaytGXC #hotelupselling #revenueboost #guestloyalty #hospitalityexcellence

With Reseliva, create tailor-made promotions right on your own website. Make your hotel stand out and your offers irresistible! 💡 Pro Tip: Keep your promotions dynamic! Don't settle for static discounts. Spice things up by introducing new promotions regularly. For instance, a unique promotional name each month keeps things fresh and more engaging for your guests. 🗓️ 🌍 Go Local, Think Global! Customize your promotions with Reseliva to resonate with local flavors, making each guest feel they've snagged a "special promotion" just for them. ✨ Remember, it's not just about the discount rate, but how you present it. Each new promotion boosts your visibility and increases your chances of attracting more reservations. 📈 🔗 Visit Reseliva website to explore how Reseliva can elevate your hotel's booking experience. Embrace the power of direct booking and bespoke promotions today! 🌟 . . . . . . #Reseliva #HotelBookingEngine #DynamicPromotions #BoostYourBookings #HotelMarketing

Here's an Uncomfortable Truth! It’s time to stop settling for a Hotel website that’s just a pretty face. You need a Hotel website that’s a Booking Machine, a powerful tool that converts curious visitors into loyal guests. #hotelmanagement #hotelmarketing #hotelgrowth #hotelmanager #hotelmarketingstrategies

At Reviews4you we also act as an additional set of eyes for our clients in all kinds of ways and here is the perfect example of one of them. As human responders, we do a lot more than just respond to reviews. We will do our own research when a guest complains about something before raising it with the hotel and we will also question what we don't understand - here is a prime example of where Lieteke Grondsma has brought to the attention of one of our clients that there is perhaps incorrect information loaded onto Booking which states that the hotel is a cashless property. After checking with the hotel, they stated that this was not the case and they will amend their profile on Booking asap. This is not the first time that she has alerted hotels to the fact that they have conflicting or incorrect information across their online channels. To find out how Lieteke or any of our other responders can support you with your online reviews, please get in touch at joanne@reviews4you.com #hotels #hotelmanagement #reputationmanagement #revenuemanagement #hospitalityindustry #hospitality #travel Reviews4you - The Reputation Builders helping you respond to your reviews and turn them into revenue ✅

🔍 The proof is in the pudding—or in this case, the data! 📊 Tomorrow, Ivan and I will dive deep into why your top marketing channel should be direct. We’ll explore the compelling evidence and insights that support this strategy. Don't miss out on this valuable discussion!

Did you know repeat customers bring in more revenue than new ones? Create personalized hotel experiences that keep guests coming back. Greet them by name, remember their preferences, and offer custom recommendations for a memorable hotel stay. These personal touches set you apart and drive guest loyalty. In a tech-driven world, human connections matter more than ever. Make your guests feel special, and watch your hotel bookings increase with returning customers. Start building lasting guest relationships today! #HotelMarketing #GuestLoyalty #CustomerExperience #HospitalityIndustry #HotelRevenue #HotelManagement #RepeatGuests #HotelOwners #LuxuryHotels #PersonalizedService #GuestExperience #TravelMarketing #CustomerRetention #HospitalityBusiness #IncreaseRevenue #HospitalityTips #HotelLife #HotelGrowth #CustomerCare #HotelSuccess #HotelBookings

Repeat guests are vital to a flourishing hotel business. They contribute significantly to the overall success and profitability of a hotel for several reasons. 1. Stabilize Occupancy Rates: Consistent bookings from repeat guests help maintain steady occupancy. 2. Reduce Acquisition Costs: Retaining guests is 5-25 times cheaper than acquiring new ones. 3. Increase Revenue: Familiarity with your offerings leads to higher spending on additional services, boosting RevPAR (Revenue per Available Room). 4. Less Price-Sensitive: Loyal guests value your services and are willing to pay, even during off-peak seasons. 5. Powerful Advocates: Satisfied repeat guests provide invaluable word-of-mouth marketing, enhancing your reputation and attracting new customers. Repeat guests are not just customers; they are strategic assets for any hotel's success and profitability. #Hospitality #HotelManagement #CustomerLoyalty #RepeatGuests #HotelSuccess #TravelIndustry #GuestExperience #RevenueGrowth #HotelBusiness #TravelAndTourism #CustomerRetention BookingJini