Rhema Vaithianathan’s Post

### Enhancing Child Welfare: The Power of SDA Tools in Reviewing Hotline Calls One major concern for supervisors and managers in child welfare hotline call screening is the fear of missing critical information and inadvertently screening out a call that should have led to an investigation. In Northampton County, PA, an innovative approach is being used—SDA call screening tools are not supporting initial decisions but instead are utilized for supervisory reviews. Given the overwhelming number of cases, it’s nearly impossible for supervisors to review every decision made by call screeners. The SDA tool changes this by alerting supervisors to the 1 in 5 referrals that, although initially filed for no response, may warrant a second look. This enables a more focused and effective review process, and sometimes, it leads to sending a worker out to visit a family to ensure the children are safe. The strength of predictive risk models lies in their diverse applications. Each county or state can adopt the best way to partner with SDA tools to address their unique challenges in ensuring child safety. #ChildWelfare #PredictiveAnalytics #SupervisoryReview #SDATools #ChildSafety #DataDrivenDecisions #SocialWorkInnovation https://lnkd.in/gj9QVqi5

Northampton County: Pursuing Better Child Welfare Outcomes with a Decision Aid Tool to Support Caseworkers

Northampton County: Pursuing Better Child Welfare Outcomes with a Decision Aid Tool to Support Caseworkers

link.springer.com

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