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You may have seen us in two places at once, last week - #Digiwealth and #NextWealthLive. Here are a few things we have learnt… 💡 There is a tremendous opportunity for businesses that embrace change to distinguish themselves and provide better consumer outcomes. 💡 Firms with omnichannel propositions can provide guidance, digital or hybrid advice, and traditional advice tailored to individual needs. 💡 Digitisation through the use of AI, and hybrid and digital processes can enhance consumer outcomes, enable the scale-up of advice services, and substantially reduce operational costs for financial businesses. 💡 Pursuing better consumer outcomes leads to financial well-being. Have you attended any events recently? If so, what were your biggest takeaways? Comment below 

#Retail leaders are prioritizing operational improvements and AI to drive higher returns. By strategically investing in areas like retail media networks, marketplaces, and social commerce, they are reshaping the consumer landscape. Find out more in our latest report with the World Retail Congress

Dive deep into retail's digital transformation with expert insights.  We've covered everything from the latest trends and strategies to debunking myths about retail platform adoption. Whether you're aiming to refine your strategies or revolutionize your approach, this session is packed with valuable knowledge for every retail professional. 📌 Highlights include omnichannel success strategies, AI integration insights, and real-life success stories to inspire your journey towards retail excellence. ✨ Watch now and take your retail operations to the next level.

What you need to know about retail trends in 2024 Creating opportunity in a year of uncertainty Following major upheaval in 2023, the world looks set for a turbulent 2024, with elections in many leading economies compounding the unstable geopolitical situation. At the same time, technological advances, spearheaded by the rise of generative AI, are changing the way we live, work and interact. Future of the Consumer industry As the world changes, consumers’ behavior is also changing, with major ramifications for the retail sector in 2024 and beyond. Demand-driven retail: In response to the growing diversity among consumers, and within society and culture, the retail industry will become ever more demand-driven. Hybrid retail: The exponential advances in digital tech are going to accelerate the merger of traditional products and channels with the digital world to open up new consumer experiences. Responsibility as a requisite: Extreme climate change, together with the changing consumer mix, will further pressure retailers to focus on ethics and sustainability. When industries collide: The radical upheaval of industries will open up opportunities and present challenges for retailers. For example, info-tech and bio-tech are on a collision course with retail this year. When industries collide: The radical upheaval of industries will open up opportunities and present challenges for retailers. For example, info-tech and bio-tech are on a collision course with retail this year. RETAILINDIA LEADERS ASSOCIATION

Reporting in from NEXT Pharma Summit Message from Day 1 PM was clearly ‘get measuring!’ My highlights - Most organisations only have a surface level understanding of impact - typically their engagement, but never sales impact. My own experience shows loads of value from deploying dedicated measurement teams whose only job is to audit performance. Only 55% of companies are satisfied with their level of measurement today (thanks Beverly Smet!) - This is only getting more important as what worked in the past won’t work much longer as physicians audiences are more ‘millennial’. The impact of each channel will change, and some level of discovery will be essential to define the right mix that has true impact. My favourite slide of the day is the one below (thanks Claire Knapp!) - Demand better insights - pretty cool insights being shown by Within3 on the granularity of insight that AI can power, and is what our analysts need to be able to provide. Supplementing with data can move us from ‘Junior Analyst’ insights to stuff that is far richer Roll on day 2… #CX #Omnichannel

The future of shopping has arrived. 🛍️  A new report reveals the key trends reshaping retail, and it's essential reading for anyone who wants to stay ahead! Key takeaways: • #𝗔𝗜 𝗶𝘀 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘇𝗶𝗻𝗴 𝗿𝗲𝘁𝗮𝗶𝗹: From personalized customer experiences to optimized operations, AI is transforming the industry. • #𝗢𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗮𝗿𝗲 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹: Retailers need to provide a seamless experience across all channels, online and offline. • #𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗶𝘀 𝗮 𝘁𝗼𝗽 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆: Consumers are increasingly demanding sustainable practices from retailers. • #𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝗸𝗲𝘆 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝘀𝘀: Retailers need to embrace new technologies and ideas to stay competitive. Check out the full report from Incisiv : https://lnkd.in/din2AGih #retail #executivestudytours #innovation

Unlocking Success in an Era of Unprecedented Disruption: Navigating Challenges and Seizing Opportunities 🚀🛍️ 🛒🌐💚In the face of rapidly changing markets, fractured supply chains, and economic uncertainties, retailers and brands must rethink strategies to not only overcome challenges but also to innovate. In 2024, consumers are grappling with their own economic crisis, forcing brands to explore new avenues for success. 1. Enabling Transformational Cost Out: In a landscape where consumers are financially strained, traditional cost-out models are no longer sufficient. Brands must embrace transformational cost-out strategies, leveraging advanced technologies like AI to modernize demand forecasting. This not only reduces costs through optimized shipping routes but also ensures product availability, driving growth and profitability. The shift to private labels is another trend, offering retailers an opportunity for revenue growth if they adapt their business models to operate under an expanded identity. 💡💰 2. Connecting Disparate Channels: Consumer shopping experiences now involve multiple channels, requiring brands to move beyond siloed operations. The concept of 'everywhere commerce, on demand' highlights the need for seamless connectivity between online and in-store experiences. Additionally, the shift to B2B services, such as selling point-of-sale data, presents new revenue opportunities for retailers. 🌐🛒 3. Leading with Purpose: Consumers today seek brands that align with their values. Purpose-driven strategies, encompassing sustainability, social justice, equality, and community development, have become crucial for differentiation. Brands need to adopt technologies and tools, like generative AI, to innovate and contribute positively to communities and the planet. Purpose-driven initiatives not only build consumer trust but also unlock avenues for growth and cost reduction. 🌱🌍 In conclusion, brands and retailers must focus on transformational cost-out, seamless cross-channel experiences, and purpose-driven strategies to thrive in an era of disruption. By addressing these key areas, businesses can not only weather the challenges but also emerge stronger, building lasting connections with consumers and ensuring future success. 🛒📱 Read more 🔗 https://lnkd.in/dzhyu_gw #RetailInnovation #EconomicResilience #PurposeDrivenBusiness #DigitalTransformation #ConsumerConnection

🔮 A glimpse into future: Highlights from our MegaTrend Update 2024 Last week we had the pleasure of hosting trend watcher, consultant, and future companion Mathias Haas for our MegaTrend Update 2024. He provided a clear sense of direction and shared visionary insights that underscored the importance of understanding the key trends in an ever-changing world. These trends are not only driving transformational change, they are forcing us to constantly innovate and evolve our business models. At #TeamDOUGLAS, we don’t want to keep up, we want to lead the way! 🚀 Our key takeaways: 💡 The rise of AI: Once a concept of science fiction, AI is now revolutionizing many sectors, including retail. It’s about enhancing human capabilities while embracing innovation. 💡 Retail evolution: The consumer landscape is shifting dramatically. Our commitment to an #omnichannel experience is essential as we meet changing expectations. 💡 Facing overwhelm: In a hyper-connected world, people are feeling pressure. By focusing on simplifying complexity, we can enhance both personal well-being and organizational productivity. 🚀 Becoming change-ready: At DOUGLAS Group, we foster a culture of innovation. Every employee has the potential to drive change, and we encourage the sharing of insights to create a collaborative environment where ideas flourish. Together, let’s turn these trends into opportunities that not only help us navigate challenges but also pave the way for a thriving future! ✨ Read more about Mathias' thoughts here: https://lnkd.in/e7_ghh-2 #MakeLifeMoreBeautiful #Trendbeobachter 

Exciting Announcement: Saras x Stay Ai! Meaningful partnerships are the stepping stones to customers and company success. We are delighted to announce our partnership with Stay AI, a leading provider of subscription insights to subscription-based CPG brands. Huge thanks to Todd Brandley, Brock Cotton & Tess Allen for making the entire process a breeze! Together, we’re poised to unlock unparalleled insights and drive transformative growth for omni-channel brands. Benefits of Our Partnership: 📊Comprehensive Revenue Tracking 🔍 Subscriber Behavior Insights 📈 Subscription order Acquisition Success Metrics 💡 Understanding Loyalty & Retention Strategies 🛒 Product-level Insights ⚙️ Churn Rate Analysis Together, Saras Analytics and Stay Ai are poised to empower eCommerce brands with unparalleled data-driven solutions, elevating organizations to new heights of success. At Saras Analytics, our mission has always been to unite data for eCommerce success, empowering omnichannel brands with actionable insights derived from consolidated sales, marketing, and inventory reporting. https://lnkd.in/di-u3itx To learn more about Stay Ai: https://stay.ai/ Stay tuned for more updates as we embark on this exciting journey together! #b2bpartnership #sarasxstayai #sarasanalytics #stayai #subscriptionanalytics #subscriptionbrands #retailanalytics #cpgbrands #omnichannelbrands #insights #businessgrowth

Consumers are changing faster than ever. ⚡ Digitalization has disrupted how business is done. 🛍️ Shopping is happening everywhere. Purchases are fragmented. 🏬🛒 Consumers control what they see, with algorithms shaping their world. 📲✨ Brands need to keep up! We're proud to be partnering with global giants like PepsiCo, enabling them to stay close to their consumers and bring the human to the heart of their strategic initiatives. 💡❤️ Learn more: https://lnkd.in/gzCcvbGG #humancentricity #consumerinsights #marketresearch #businessstrategy