Ricardo Buffara’s Post

There are so many reasons why you should use a written agreement when you provide services to your clients. Here are just a few: 1️⃣ It needs to show your clients that you are a professional. It needs to establish trust between you and your client. 2️⃣ It needs to show your clients that you care about them. It needs to explain what you will be providing. 3️⃣ It needs to establish expectations and consequences. It needs to protect you. 4️⃣ It needs to protect your client. It needs to show your client that you are the right fit for them. Learn more: https://loom.ly/wv2YYfo

Contractors: Are You Playing It Safe? If So, You’re Losing Bids. If your bid looks like everyone else’s, you’ve already lost. Want to win? Here’s how to disrupt the status quo: - Challenge assumptions: Offer an alternative the client hasn’t considered. - Go bold with numbers: Be aggressive about your promised results. - Inject personality: People buy from people—not templates. Are you ready to take risks and stand out? #BoldBidding #RiskToWin

Client Testimonial Spotlight 🔦 At Pivotal, nothing makes us prouder than hearing from our satisfied clients. This heartfelt testimonial from one of our valued clients, is a great example who experienced firsthand the dedication, professionalism, and exceptional service we strive to provide. Thank you to all our clients for your trust and support. Reach out to us with any questions or to learn more about how we can help you achieve your goals. We’re excited to work with you! #realestatemarketingtips #realestateinvestingtips #realestateproperty #propertymanagementservices #propertymanagementteam #propertymanagement101 #propertymanagementsolution #propertymanagementconsultant

Yesterday we shared the first step you should take when dealing with complaints from clients who have misremembered the facts. Here’s the next one: 𝟐. 𝐑𝐞𝐯𝐢𝐞𝐰 𝐭𝐡𝐞 𝐜𝐥𝐢𝐞𝐧𝐭 𝐟𝐢𝐥𝐞 In the majority of cases, your client file will hold the key to mounting a robust defence. Hopefully you've been diligent when it comes to keeping notes and records, and have extensive client files. Why is that important? A comprehensive client file should help you to uncover the facts of the matter and start to gather the evidence you’ll need to draft your response. Come back tomorrow for step 3…

relent /rɪˈlɛnt/ verb abandon or mitigate a severe or harsh attitude, especially by finally yielding to a request. When it comes to business, I’ve learned the art of grading customers with the A B C method, over the years. In our husband-and-wife setup, I’ve also learned that Martin relents better than I do. Sometimes there’s scenarios where you just can’t move forward, holding onto something that might have gone wrong in the past. But as I'm regularly reminded by Martin, sometimes sucking it up and moving on can also do the world of good! So, here’s a question for you how do you approach converting your C’s into B’s and your B’s into A’s? If you’re not sure what I’m going on about, send me a DM to strike up a friendly chat to learn more! #businesstips #safetydepositboxes #clientABC #rugbybusiness #securityservices Stonewall Group Ltd #securitys111 #midlandssecurity #securityvaults #businessadvice #planning #ownerinsights #learningtorelent #businessgrowth #clarestips #challengeclare

Yesterday I shared the first step you should take when dealing with complaints from clients who have misremembered the facts. Here’s the next one: 𝟐. 𝐑𝐞𝐯𝐢𝐞𝐰 𝐭𝐡𝐞 𝐜𝐥𝐢𝐞𝐧𝐭 𝐟𝐢𝐥𝐞 In the majority of cases, your client file will hold the key to mounting a robust defence. Hopefully you've been diligent when it comes to keeping notes and records, and have extensive client files. Why is that important? A comprehensive client file should help you to uncover the facts of the matter and start to gather the evidence you’ll need to draft your response. Come back tomorrow for step 3…

In my 20+ years of experience, I have observed that resistance to implementing IT-based solutions designed to enforce standard operating procedures and streamline operations often comes from individuals who are either insecure, corrupt, resistant to change, or unwilling to put in the necessary effort. What are your thoughts on this?

Are you considering an outsourcing partner? Three advisors in the Buckingham community share why they can count on us to help them with client-facing activities.

Please refer to comments section for link to the JD.

The value you provide to your company weighs much more than the title you were given.