Richard Perrott’s Post

Selling your MSP doesn’t have to be overwhelming. Discover the benefits of working with an IT business broker: https://lnkd.in/gamiTmNd #ITBusiness #MSPBroker

Discover why brokers trust Autochartist prioritises brokers’ unique challenges and designs customised solutions using an unmatched breadth and depth of signals and content, supported through a dedicated Account Management process. #Brokers #Autochartist #Trading #Forex https://lnkd.in/dXXPdrw5

To escape the VENDOR TRAP and START GETTING HIRED You must learn how to position yourself properly. Steal our Positioning Statement for your next new biz meeting: …….. I’m not a fit for everyone. The purpose of this call/meeting is not to convert you in to working with me or even discuss taking next steps, but instead to learn about your company, your insurance experience, and share a different approach with you that’s helped a lot of people. If at the end you don’t want to move forward, that’s completely okay. If you do, that’s fine too. No pressure either way. Sound good? …….. You’re an established pro, not a needy vendor.

Dominate documentation this summer with these 4 hot tips #Agent #Brokerage #Columns #NewAgent #Select

This might stir the pot, but I’m genuinely curious: I keep seeing LinkedIn posts about broker margin transparency. Some carriers believe broker margins are outrageously high and that brokers are lying to carriers and customers. So let’s talk about it—carriers, brokers, anyone else who wants to chime in: What do you think a broker’s gross margin percentage should be? Think about everything a broker handles: negotiating rates, managing customer relationships, handling EDI and tracking integrations, paying for and developing a TMS, phone systems, office space, data and CRM systems, order entry, scheduling pickups and deliveries, managing paperwork, invoicing customers, offering quick pay, making sure carriers get paid even when customers have net 30, 60, or 90 terms. That’s a lot of cost and effort before the load even moves. So, what’s fair for the service brokers provide? Do you really believe customers with detailed procurement processes would keep working with brokers who “gouge” them? Probably not. Customers generally have a sense of the market, and building a solid relationship isn’t worth risking for a quick buck. Yet, there’s still a narrative that brokers are the “bad guys” who control rates—which I believe is completely false. In my opinion, if we truly looked at 49 CFR 371.3 on a large scale, we’d see brokers aren’t out there gouging shippers left and right. Sure, outliers exist, but that’s how markets function. Tell me where I’m wrong: Why do some see brokers as villains? What should brokers make for the value they bring to the table? What’s your take on this entire narrative?

Dominate documentation this summer with these 4 hot tips #Agent #Brokerage #Columns #NewAgent #Select | BidBuddy.com

For sustainable small business growth, it’s important to leverage a combination of effective sales strategies. #smallbiz #salestips #businessdevelopment https://ow.ly/T8Ks50SGfyA

"Let's keep improving our own house first before we get into this marriage and start throwing dishes at each other because it's not working as fast or as well as we want." I just got off the phone with a brokerage leader who is being extremely thoughtful as he evaluates the tech roadmap. These are the business' main points of consideration right now, and I thought they were worth sharing: 1. Our solution design team did a full current state workflow mapping with them, and it uncovered many broken and inefficient processes on both the load coverage side and on the pricing side. To summarize, they're very much a "one-off" brokerage when it comes to booking carriers. It turns out that the problem is much larger than the President originally thought, and they want to fix those processes before adding technology. I have my own thoughts about this: sometimes a complete process transformation is needed, and tech can be one part of that. Add tech + stir seldom works. But new processes and new tech needn't be mutually exclusive, especially if you don't want to rebuild twice. 2. They did their due diligence in speaking with other Parade customers whom we did not introduce to them; they networked to find these customers, which is a great way to get unfiltered feedback. They met two tremendously successful customers and even visited one of these customers onsite (I told you they were diligent). They also talked to one customer who frankly didn't see the results they were hoping for. This leader wants to understand what the key differences were in how they implemented, what the goals were, etc. 3. They want to better evaluate their spot pricing method because they suspect that using a market benchmark tool alone isn't accurate for all markets. Given that they're trying to be a niche player, they want to further analyze how they perform against the market in general and then decide if more software is warranted. 4. Like most brokers, they're operating in a thin-margin environment. If they had buckets of cash, they wouldn't mind diving into this. But that just isn't the case. So a deeper analysis is especially important with existential risk to the company for any wrong moves. I am bullish on this brokerage. We're extremely well-aligned on vision and goals. I know they can be wildly successful and build a first-class carrier sales organization, just like they've done with shipper sales. Both sides will improve each other. I would rather they implement in a month rather than right now, if it means they're really sure they want to use the platform and have a game plan.

Staying ahead of renewals is the key to doing the right thing for your insureds: getting the right coverage at fair prices. And renewals aren’t just another task – they are relationships. Retention is how you build a profit machine. We asked the team at Wunderite: how can we help our agencies keep track of all the renewal paperwork? That is where Wunderite’s latest dashboard update comes in. Our updated dashboard gives agents total control: you can see the status of every insurance application, signature, and client invite—all in one place. And it is now customizable so you can filter by specific time windows like today, yesterday, or the last 30 days. The beauty of Wunderite’s newest dashboard isn’t just about tracking.  It’s about keeping renewals front and center—so nothing slips through the cracks. Top brokers achieve that magic 90% retention rate by staying focused on renewals and relationships— and that’s exactly what this new dashboard helps you do. Check it out below 👇 https://lnkd.in/e9_w4Qkx

Renewals might seem like a routine part of business, but to me, they’re anything but routine. Here’s why: A renewal is more than a signature on a contract. It’s a message. It’s a customer saying: 1— "What you promised, you delivered (maybe even exceeded.)" 2— "We trust you to keep delivering value." It’s especially rewarding when the path to that renewal isn’t straightforward. Recently, I stepped into a role on an account where their previous contact had moved on. That’s always a delicate moment. Customers don’t choose who takes over. They don’t know your style, your approach, or if you’ll live up to their expectations. For two months, I worked to build that trust, understand their goals, and show them I was invested in their success. When they renewed, it wasn’t just a renewal—it was validation. It was them saying, “We believe in you and what’s next.” Renewals aren’t just about retention but about relationships, trust, and proving your worth every step of the way. And that’s why I’m proud of every renewal we earn. Looking ahead to 2025, my goal is simple: deepen that trust, deliver even more value, and make every customer feel confident about saying, “Let’s do this for another year.”