Roadrunner’s Post

🚨 **Customer Service Alert: Shiprocket Delivery Mess!** 🚨 I'm deeply frustrated with the service I received from Shiprocket. A month ago, I placed a order and entrusted them with the delivery. Instead of delivering to the correct pin code, which I triple-checked, the shipment was misrouted. Now, after 15-20 days of waiting, they're initiating an RTO (Return to Origin) process, which will take another 15 days. This isn't just a delay—this is a potential loss. My customer is likely to cancel the order because of this extended wait, and the best Shiprocket can offer is to return the shipment is this a fair resolution? Imagine giving someone ₹100 for a service, and after a month, they hand it back saying, "Sorry, I couldn't do it." That's not compensation—that's incompetence. If you're running a business where timely deliveries matter, think twice before using Shiprocket. This experience has been a complete disaster for me, and I hope no one else has to go through this. #CustomerExperience #LogisticsFail #SmallBusinessChallenges #Shiprocket #DeliveryIssues Complaint ID - 9152071 Shiprocket Gautam Kapoor Vishesh Khurana Tanmay Kumar

One of the reasons we have second to none customer service If a lorry breaks down our in house fleet support can get to it right away! We don’t have to wait on a third party fitting us in The value in this is being able to adapt quickly and get much needed deliveries out to customers on time This is one of many things that we do a bit differently to give us an edge What stands you out from the rest? #customerservice #fleet

What MVP brings to the table: - Relationships with over 5000 carriers - Access to transporting via land, air, and sea - Constant shipment monitoring - 24/7 access to our team for up-to-date customer service - Highly experienced in time-sensitive shipping - Over 25 years of combined broker experience #customerservice #shipping #trucking

"Quick Delivery, Every Time with DayDispatch" #DayDispatch #QuickDelivery #FastShipping #ReliableTransport #EfficientLogistics #OnTimeDelivery #TransportExperts #SeamlessShipping #SpeedyService #LogisticsSolutions

SHIPROCKET: A Unicorn of CHEATS Shiprocket Dear Connections, This is post is with respect to Shiprocket, whose service is not in tandem with the claims of their “trustworthy logistics”. Through this post, I bring in light the reality this Unicorn and awareness for all the D2C brands who are potentially going to partner with them. Shiprocket’s Customer service is pathetic and these people do not owe up to even 1% of their fault, making their customer bear the losses and suffer. We, at AuraDecor, have shared a logistical partnership with shiprocket for over a span of 4 years now yet I ponder if we’re facing such issues what misery it might be for the new partners of Shiprocket. The shipping blunder on shiprocket’s end came to my notice when my team escalated a case of delayed delivery to one of our long-term D2C client. Upon tracking with the AWB No. it reflected that the shipment has never been picked yet the same had been dispatched from our warehouse more than a week ago. When enquired further into it, we came across the shipping manifest which was signed by the pickup agent, clearly indicating the pick-up of the shipment. Now, my team has been constantly following up with Shiprocket’s customer support however all is in vain, where even after sharing, explaining and escalating the issue with them the reply given by them is the same old reasoning of pointing fingers at the client and due to which they’re unable to provide any recourse. HIGHLY DISSATISFIED WITH SHIPROCKET and would definitely consider our collaboration for logistics with them considering the aforementioned. #shiprocket #logistics #saahilgoel Shiprocket @saahilgoel  

🚛🛻 Proud to stand next to our HGV, Luton, and CAN-AM at ASK4 COURIERS yard, reflecting on how far we’ve come and how much I’ve grown to love the world of transport. 🌍🚚 When I first started, I never imagined I'd become so passionate about this industry. What I've realized over time is that transport isn't just about moving goods from point A to point B—it’s about customer service at its core. 💼✨ For us, every job isn’t just a ‘delivery’; it’s about taking a load (literally and figuratively) off our customers' shoulders. When our clients send that initial email, they know the task becomes ours completely. It’s more than logistics—it’s being an extension of their team, ensuring the entire process is seamless. From planning to execution, we handle it all, giving them peace of mind knowing the job will get done, with no headaches involved. 🧠💡 It's this trust and partnership that makes transport more than just a service. We’re here to make their lives easier and their business run smoother. Here’s to many more miles of delivering excellence! 💪🚛 #CustomerService #Logistics #Transport #Teamwork #SeamlessSolutions #CustomerSatisfaction #ASK4COURIERS

Frayt is taking last mile delivery to the next level with its latest platform update. The update allows #shippers to choose their preferred driver from their history of drivers, thus enhancing the overall customer experience. This move not only increases the chances of repeat business but also sets a new standard for driver platforms to adopt. As more businesses look to cut the cost of operations by minimizing or eliminating #fleetmanagement overhead, Frayt continues to scale its #logistic operations to help businesses reduce the overall #costs of doing #business. Join the trend and consider Frayt for your #delivery needs. #Frayt #Delivery #LastMileDelivery #CustomerExperience

😎 Businesses working together to keep Businesses moving & customers happy 😊 Many thanks to Alvin and his team at WS Transportation for the speedy, efficient and professional delivery service they provided when delivering a vehicle to ourselves. This enabled us to source and supply a vehicle to a local company in a short space of time. #transport #delivery #customersatisfaction #localbusiness #business2business #CustomerRelationships #WSBV #ShippingIndustry #ClientFirst #BusinessSuccess #StrongService

Getting ahead of the competition in road transport by securing one competitive advantage: 🚛 Ensuring that truck driver staffing is never a concern. 🛣️ As businesses strive for efficiency and reliability in their supply chains, maintaining a consistent and skilled workforce behind the wheel is crucial. This proactive approach minimizes disruptions, optimizes delivery times, and enhances customer satisfaction. In a landscape where every minute counts and customer expectations are higher than ever, having a reliable team of truck drivers can set your business apart. See how we can help in the first comment! #logistics #trucking #supplychain #competitiveadvantage #driverstaffing 

Roadrunner's Smart Network is the answer to your shipping needs! With seamless operations, our Weekend Plus Advantage allows you to ship on Wednesday, Thursday, or Friday and save 1-3 business days on transit time. Orange + Black is here to support you every step of the way. Reach out to us to discuss further! #ltl #supplychain #smartlonghaul #ltlfreight