Rob Price’s Post

#Data is King and #AI is Queen. The technology advancements around Data, AI and #GenAI fast forward the streamlining of operations across many industry verticals. The Travel industry sits in a unique position where the personalization of the customer experience in modern trends are the key differentiator for enterprises that vouch to stand out and create loyalty with their customers. The quality of one's data, will dictate the possibility of your AI penetration and how qualitative are your outcomes will be. I love how Kyndryl is approaching this in in the Aviation segment more specifically.

🚀 5 Game-Changing Applications of AI in Airport Management ✈️💼 After completing the ESADE Program on Artificial Intelligence in Business, I’ve gained valuable insights into how AI can revolutionize the way we approach airport management. Let me show you five examples where AI could enhance efficiency across various aspects of airport operations: 1. Task Automation: AI has the power to automate repetitive tasks in diffreent areas, not only the administrative ones. This automation reduces human error and also increases efficiency and cost-effectiveness. 🛅📊 2.Customer Experience with Chatbots: AI-driven chatbots are transforming how airports interact with passengers. From providing real-time flight updates to answering inquiries, these virtual assistants ensure a smoother journey through the terminal, improving overall satisfaction. 🗣️✨ 3. Data-Driven Decision Making: AI allows for the real-time analysis of vast amounts of data, whether it’s passenger flow, runway management, or resource allocation. This empowers airport managers to make more informed decisions, reducing delays and optimizing operations. 📈🔍 4. Voice Recognition: Imagine using voice commands to check-in, find your gate, or report a lost item. AI-based voice recognition systems make these processes faster and more user-friendly, enhancing the passenger experience. 🎤🎫 5. Internal AI Assistants: AI can support internal teams by generating updated reports and summaries on key performance indicators, making it easier to stay ahead of regulatory requirements and optimize business performance. 📑🤖 #AI #AirportManagement #Innovation #Automation #ESADE #CustomerExperience #DataAnalysis

Emerging technologies are revolutionizing the air cargo industry by addressing key challenges such as load planning optimization, exception management, and efficient collaboration. Innovations like AI, machine learning, and advanced analytics are enabling airlines to achieve maximum efficiency in cargo operations. By leveraging data, airlines can enhance margins, boost on-time performance, and maintain a competitive edge. To fully harness these technologies, it's crucial for airlines to resolve data debt, collaborate with partners, and assess their computing resources. https://lnkd.in/dPj4VFuQ #airlines #logisticsoptimization #aircargo

DXC Technology has decades of experience in partnering with airlines at every step of the journey so they can keep flying. And this year’s World Aviation Festival is a great opportunity to hear from DXC experts like Global Travel & Transportation Industry Leader Srini Kasthoori, who is participating in two panel discussions: • Digital Operations Summit Srini and other industry leaders will explore the potential of generative AI, regulatory hurdles and strategies for scaling investment into new technology in the aviation sector. October 8 | 16:30 | Track 10 • NextGen Loyalty CX: Using AI and data to personalize loyalty offerings and build an advanced customer journey Learn how airlines can use AI and data to personalize loyalty offerings and build an advanced customer journey. Discover how AI can respond effectively to changes in members' behavior and explore the challenges in building an ecosystem of end-to-end customer data. October 9 |15:10 - 15:55 | Track 4 Join us: https://dxc.to/3Boh65Z #aviationfest #FutureofAviation #AI #CustomerLoyalty

The tools are here and available so please use them , Leveraging AI to Establish a New DART Route Between Clongriffin and Dublin Airport The potential to establish a new DART route between Clongriffin and Dublin Airport has been a topic of discussion for some time. Despite the evident benefits, progress has stalled. Here’s how AI can resolve this: 1. Data-Driven Decision Making AI can analyse vast amounts of data to forecast passenger demand, optimise route planning, and predict economic impacts. By leveraging machine learning algorithms, governments can gain insights into peak travel times, passenger flow, and potential revenue, providing a solid foundation for decision-making. 2. Efficient Planning and Execution AI can streamline the planning and execution phases of the project. Advanced AI tools can simulate various scenarios, identify potential bottlenecks, and propose optimal solutions. This reduces the time and cost associated with traditional planning methods. 3. Predictive Maintenance Once the route is operational, AI-powered predictive maintenance can ensure the system runs smoothly. AI can monitor the condition of trains and tracks in real-time, predicting and addressing maintenance needs before they cause disruptions. This increases reliability and safety, which is crucial for public transport. 4. Enhanced Passenger Experience AI can enhance the passenger experience through personalized travel recommendations, real-time updates, and efficient ticketing systems. By integrating AI with existing transportation apps, passengers can receive seamless and convenient travel experiences. 5. Environmental Benefits AI can optimise energy use and reduce emissions. Smart grid technology and AI-driven energy management can ensure that the new DART route operates in the most eco-friendly manner possible, supporting Dublin’s sustainability goals. Implementation Strategy Phase 1: Feasibility Study Utilise AI to conduct comprehensive feasibility studies and present data-driven arguments for the route. Phase 2: Planning and Simulation Employ AI for route planning, scenario simulation, and risk assessment. Phase 3: Deployment and Monitoring Implement AI solutions for real-time monitoring and predictive maintenance. Phase 4: Continuous Improvement Use AI for ongoing analysis and optimisation, ensuring the route remains efficient and effective. Conclusion AI offers transformative potential to expedite the establishment of the Clongriffin to Dublin Airport DART route. By embracing AI, the government can not only move forward with confidence but also enhance the overall efficiency, safety, and sustainability of Dublin’s transport infrastructure. Let's harness AI to build a smarter, more connected future. #AI #Transportation #SmartCities #Dublin #Sustainability #Innovation #PublicTransport #GovernmentTechnology

The smart airport market is soaring, expected to hit an incredible $23.2 billion by 2027. This surge is fueled by customer demand for real-time information at key touchpoints throughout the end-to-end journey, as well as streamlining operations and creating efficiencies. AI is going to be the driver of this move to keep passengers informed while transforming airport experiences, but this is going to be dependent on 'facilitating quick and efficient information exchange across the airport’s systems.' Are airports ready?? Note: There's a charge for this report, but it's worth checking out the link to take a look at the stats and some of the names behind this tech. https://lnkd.in/evh74_gN #SmartAirports #FutureOfTravel #AI #Innovation

Today's comprehensive article 👇 by Morgan Hines, PhocusWire, on how airlines use Generative AI, includes examples from United, Lufthansa, Finnair, Sabre, IBS, FLYR and… Threedot.   Our contribution, based on an airline study conducted with MBA students of Cranfield University, identified use cases such as: 👉 digital customer assistant (commercial) 👉 incident report and root cause analysis (operations) 👉 reduction of manual reconciliations (support)   For more information about the study or how Threedot can help, contact us 🤗 #GenAI #digitaltransformation #digitalairline

The Role of AI at easyJet's New Control Centre EasyJet has embraced artificial intelligence (AI) to streamline its operations. The implementation of Jetstream, a generative AI tool, at its new control centre near Luton Airport, Bedfordshire, marks a pivotal moment in the airline's efforts to optimize flight management and operational efficiency. Jetstream, the generative AI tool, has revolutionized the way easyJet's control centre operates. By providing real-time insights and predictive analytics, Jetstream enhances decision-making processes and operational outcomes. Key functionalities of Jetstream include: Predictive Crew Management: One of Jetstream's standout features is its ability to forecast standby crew requirements accurately. By analyzing various factors, such as current schedules, weather conditions, and crew availability, the AI can recommend the best crew options for each flight operation. This proactive approach minimizes delays and ensures that flights are adequately staffed, thereby improving overall punctuality and reliability. Issue Resolution: For pilots and ground crews, Jetstream offers swift solutions to emerging issues. Whether it's addressing unexpected maintenance needs or managing last-minute schedule changes, the AI tool provides actionable recommendations that enable quick resolutions. This capability is particularly beneficial in maintaining smooth operations and minimizing disruptions. Optimizing Aircraft Allocation: Jetstream assists in matching the right aircraft to the right demand. By analyzing passenger bookings, route profitability, and aircraft availability, the AI ensures that easyJet can maximize efficiency and customer satisfaction. This intelligent allocation helps in better resource utilization and reduces operational costs. Reducing Food Waste: By analyzing past consumption patterns and current flight loads, the AI tool helps in making precise predictions about food and beverage requirements. This reduces waste and ensures that passengers have access to their preferred options. Predictive Maintenance: Jetstream aids in predictive maintenance decisions by monitoring aircraft performance and identifying potential issues before they become critical. This proactive approach to maintenance helps in reducing downtime and extending the lifespan of the fleet. Enhancing Passenger Communication: Effective communication is vital in the airline industry. Jetstream's real-time data analytics enable the control centre staff to provide timely and accurate information to passengers, enhancing their travel experience and maintaining high levels of customer satisfaction. The integration of Jetstream into easyJet's control centre represents a significant advancement in the airline's operational capabilities. By leveraging AI, easyJet has not only enhanced the efficiency and flight management but also improved its ability to respond to dynamic operational challenges. #Feydin #easyjet #AI #innovation #performance

Airlines are leveling up from spreadsheets to AI. ✈️ Right now, many still rely on manual tools like Excel to manage gate assignments—juggling delays, aircraft size, and runway changes. But the future? It's a whole lot smarter. American Airlines has already launched Smart Gating, powered by machine learning, slashing gate allocation times and reducing taxi delays. 🚀 Meanwhile, Lufthansa is pushing boundaries with quantum computing, looking to solve even more complex gate management challenges. For travelers, this means: ✅ Shorter wait times ✅ Fewer last-minute changes ✅ Smoother connections ✅ A reduced carbon footprint With AI transforming gate management and reducing delays, how do you think these advancements will reshape corporate travel and sustainability goals? Would love to know what you think Anna Zoitas, Philip Charm, Tony Carne and Evelyn Hamilton. Want to read the article? I’ll pop the link in the comments. And if you like this, don’t forget to hit the follow button! 🔔

#Smartairports leverages advanced technologies and #dataanalytics to enhance operational efficiency and passenger experience. The market growth is driven by increasing air passenger traffic, AI utilization, and security focus. opportunities arise from improved passenger experience, #retailrevenue, and a heightened focus on sustainability and environmental concerns. Want To Know More:https://lnkd.in/d_y9_3Jn #AMR #SmartAirports #AviationTechnology #PassengerExperience #AirportEfficiency #AIinAviation #DataAnalytics #AirportSecurity #TravelTech #SustainableAviation #AirportInnovation #SmartTravel #AirportManagement