Roberto Medrano’s Post

𝙀𝙢𝙗𝙖𝙧𝙠 𝙤𝙣 𝙔𝙤𝙪𝙧 𝙋𝙖𝙩𝙝 𝙩𝙤 𝙃𝙤𝙨𝙥𝙞𝙩𝙖𝙡𝙞𝙩𝙮 𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙘𝙚! Unleash your potential with our esteemed B.A. in Hospitality & Services Management (Honours) Degree Programme! Elevate your career in the dynamic world of hospitality with specialized concentrations in Real Estate, Retail Management, and Services Management. 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙯𝙖𝙩𝙞𝙤𝙣𝙨 𝙩𝙝𝙖𝙩 𝙨𝙚𝙩 𝙮𝙤𝙪 𝙖𝙥𝙖𝙧𝙩: >> 𝙍𝙚𝙖𝙡 𝙀𝙨𝙩𝙖𝙩𝙚: Dive into the intricacies of property management, hotel development, and real estate strategies within the hospitality sector. >> 𝙍𝙚𝙩𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: Gain expertise in the retail landscape, from boutique establishments to global brands, honing your skills in merchandising, customer experience, and business strategy. >> 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: Master the art of delivering exceptional service in various sectors, including hotels, events, and tourism, preparing you for leadership roles in service-oriented industries. Visit our 𝙬𝙚𝙗𝙨𝙞𝙩𝙚 https://lnkd.in/dGSnAXQy for more information and to apply. #HospitalityHonours #Specializations #YourPathToSuccess #admissionopen #hospitality #culinary #servicesmanagement #careeropportunities #goodplacement #courseindemand #ugcourses

🌟 Embracing the Wisdom of the Old Ladies of Hotel Sales 🌟 In the dynamic world of hotel sales, there's a treasure trove of knowledge held by the seasoned veterans - the "old ladies" of the industry. These remarkable women embody the essence of resilience, adaptability, and, most importantly, the art of building lasting connections. Last night we got together for the first time in a LONG time. As we navigate through ever-evolving market trends and customer expectations, it's crucial to recognize the invaluable lessons these trailblazers have to offer. Staying connected with the pillars of hotel sales not only preserves a rich legacy but also unlocks a plethora of insights that are timeless. 💡 Here's why staying connected is more critical than ever: 1️⃣ Wisdom Transcends Time: The old ladies of hotel sales have weathered various storms, witnessed industry transformations, and triumphed over challenges. Their wisdom transcends time, providing a reservoir of knowledge that can guide us through today's complexities. 2️⃣ Relationships Build Bridges: In an era dominated by technology, the human touch remains irreplaceable. The art of forging and nurturing relationships is an enduring skill that these veterans have mastered. Staying connected with them opens doors to a network built on trust and personal connections. 3️⃣ Adaptability as a Constant: Change is the only constant in the hotel sales landscape. The old ladies of the industry have thrived by embracing change with grace and adaptability. Learning from their experiences equips us with the resilience needed to navigate the unpredictable nature of our field. 4️⃣ Mentorship Matters: A mentor's guidance can be a beacon in the darkest of times. Connecting with these seasoned professionals not only fosters mentorship opportunities but also creates a nurturing environment where knowledge is shared, and careers flourish. 👥 Let's celebrate and honor the legacy of the old ladies of hotel sales by fostering meaningful connections. Together, we can bridge the gap between generations, weave a tapestry of shared experiences, and ensure that the flame of wisdom continues to illuminate the path forward. My only disappointment is that in our excitement to be together again, I didn't get a picture. Kimberly Wilson Susan Marcovitch Diana Ingold #HotelSales #HospitalityIndustry #ConnectionsMatter #WisdomInBusiness #Mentorship #LegacyInLeadership #nomaddosm

"Dear LinkedIn Connections, I wanted to share with you what truly drives me. Passion and a thirst for development are the forces that guide my professional life every day. From a young age, I dreamed of reaching the highest echelons in the hospitality industry, and now more than ever, I am determined to make it happen. I believe there are no limits in the hospitality business. It's a space where service quality and innovation can truly transform guest experiences. My heart beats for creating places that offer not only comfort and luxury but also unforgettable memories. The road to success is not easy, but challenges are what propel us to action. I believe in continuous learning, skill development, and building relationships. I constantly work on becoming a better leader and a role model for my team. My goal? To climb to the highest levels in the hospitality industry in record time. Not because I'm ambitious, but because I believe I can create something exceptional and influence the industry's growth. I invite you to join me on this journey. Let our shared passion for hospitality and our commitment to constant growth unite us in creating something extraordinary. Together, we will achieve more. #Passion #Development #Hospitality #Ambition #JourneyTogether" #PawelKwiatek

Navigating the Hospitality Frontier!   As Director of Operations for our hospitality organisation in the UK, it's all about the art of juggling Operations, Revenue, Sales & Marketing in turbulent markets. 📊   Behind every successful day are an incredibly dedicated TEAM and together, we make the tough decisions that shape our path forward. 💪🤝   In a world that never stops evolving, adaptability and a stellar team are our greatest assets. Here's to the challenges, growth, and triumphs that come with steering the ship through these exciting waters! 🌊   #HospitalityLeadership #DirectorOfOperations #TeamworkMakesTheDreamWork #TurbulentMarkets

Joe Reardon, our Chief Development Officer, emphasizes the importance of the "people piece" in a recent feature by HOTELS magazine: "It only works if we're physically based in a market, running hotels with people from the area who are ingrained in the culture of a location." As a management company, there is no more effective marketing than outperforming the competitive set in our markets. Our success in new markets like Canada, the Caribbean, and Latin America is driven by thorough preparation and a deep commitment to local culture. We only enter markets after extensive research and by partnering with local talent to ensure we provide top-tier service. Read more about our strategic expansion and commitment to excellence in the full article. #HotelEquities

Thanks Michelle from Marriott Hotels Docklands Melbourne! Gratitude is a powerful force in any professional journey. Today, I find myself reflecting on the wisdom of Daniel Pink's phrase from his MasterClass "No matter what you do, you are in sales." While initially daunting, this truth showcases my own career evolution. Several years ago, I hesitantly ventured into the realm of sales, determined to defy the stereotypes often associated with the profession. Rejecting the notion of cold calls and scripted pitches, I sought to learn from every encounter, understanding that business ultimately revolves around people. Throughout my career, spanning diverse organizations of varying sizes, I've come to realize that common challenges unite us all, yet it is our attitudes that truly set us apart. Today, a simple yet profound gesture reminded me of the immense impact genuine passion can have. Michelle, from Marriott, took the time to craft a handwritten note and offer a complimentary treat, a gesture undoubtedly fueled by her genuine love for what she does. It begs the question: What can we do to inspire our colleagues/Team to go the extra mile? Simon Sinek's anecdote about Noah from the Four Seasons Hotel and Caesar's Palace comes to mind, underscoring the power of individuals like Michelle, who embody the spirit of exceptional service. Choosing to frequent the Marriott Docklands has been a deliberate choice for me, largely due to their staff's consistent warmth and the positive energy they share. I am deeply appreciative of the efforts of the entire Marriott team in fostering such an environment. Michelle, your energy is infectious, a reminder that a smile can brighten even the toughest of days. While this post may diverge from the typical HVAC&R content I share, it underscores my belief that passion and joy in our work contribute to a better world. And yes, HVAC&R plays a vital role in that vision. Thank you, Michelle. Let us all strive to find joy in our pursuits and spread positivity wherever we go. #gratitude #leadershipdevelopment

What can a experienced interim General Manager provide? 🔷 Operational Turnaround: An experienced interim manager can implement new, streamlined processes, optimise costs, reinvigorate the team resulting in increased revenue and improved guest satisfaction levels. 🔷 Crisis Management: During a sudden leadership gap caused by the unexpected departure of the general manager, an interim General Manager can step in, navigate the crisis, maintain stability and ensured seamless operations until a permanent replacement can be found. 🔷 Strategic Transformation: An interim General Manager can support in repositioning the property, revamping marketing strategies and introducing innovative guest experiences driving the hotel to retain its competitive edge and potentiall attract a new customer base. 🔷 Leadership Transition: They ensured continuity, maintain team morale, and facilitated a smooth transition for the incoming permanent manager. Interim General Managers provide expertise, adaptability and a fresh perspective, contributing to a positive outcome for any hotel or organisation. Wether you are looking for a long term or short term INTERIM GENERAL MANAGER The Hotel Consultants have a bank of HIGHLY EXPERIENCED associates to call on. Located throughout the UK, Ireland & mainland Europe location isn't an issue. For a discreet and confidential discussion, in the 1st instance, DM Craig Healey MIH or Gearóid Pyne to start the ball rolling. https://lnkd.in/ez2N7Rij #interimgeneralmanager #operationalturnaround #crisismanagement #strategictransformation #leadershiptransition #hotels #hotelmanagement

Everyone in hospitality wants to experience what I call the TRIFECTA! Having been a hospitality professional in the entertainment capital of the world Las Vegas, where I had the privilege of participating in some of the most extraordinary events imaginable, I have a question for those currently immersed in the hospitality world. Whether you're navigating the intricacies of nightlife, daylife, or hotel operations, what is the one enhancement you wish for to streamline your job and achieve the trifecta of loving your job, personal growth, and increased income? In my case, the game-changer was technology. Full disclosure I started my career back in 2005! While my passion lies in connecting with people, I firmly believe that the heart of any venue or property lies in its employees. The ability to leverage technology would have allowed me the time to foster relationships, network effectively, and be readily accessible to clients. This, in turn, not only brought me immense joy but also opened up opportunities for personal and professional growth, ultimately leading to a fulfilling and prosperous career. So what do you wish you could have at your establishment to achieve the TRIFECTA! #urvenue #hospitality #technology #customerservice #networking #trifecta

Over the span of my career , my passion to deliver the above the expectations hospitality have lead me to many roads. 10 years ago out of curiosity and an "itch" to scratch and my love for the smell of a freshly brewed coffee, I build a coffee place, that took years in concepting and research for the right model, look and brand whilst working as General Manager. Took a year sabbatical to build and run this venture during the first year before I return to work again the following years. What follows then is a roller coaster of a ride for the decade of the downs, ups and up of juggling of running multiple rooms resort and making sure that my coffee shop did not sink under. 24/7/365. 2 times Certificate of Excellence Award 4.5 Star On Google Review Multiple review by international and domestic blogger and media A constant team development. Over those years, I learnt to build brand, running financial models, social media marketing but most importantly, I learn delivering above expectations Hospitality is the currency that never lose its valued. It gets better and better as you get more guest, more demands , more challenges. You adapt, change , listen and repeat when necessary to keep the momentum. Mentoring your team, build the sense of ownership and allowing room for them to make mistake as well as constant feed back is the an important key aspect that I applied both in the business and in the hotel that I managed. Here is a glimpse of what a day in a coffee shop looks like. It's time we make a clear definition between delivering hospitality and high level of service. Have a great week ahead everyone. https://lnkd.in/gqzXB2G9 #hospitality #hospitalitymanagement #generalmanagers #generalmanager #hospitalityindustry #indonesia

Grow Where You're Planted. In the ever-evolving landscape of hospitality, the true essence of growth often lies not in the destinations we seek but in the soil where we stand. As a hospitality expert, I've witnessed firsthand how the industry thrives on resilience, adaptability, and the relentless pursuit of excellence. Whether you're greeting guests at the front desk or crafting unforgettable experiences behind the scenes, every role in hospitality is a seedbed of potential. The secret? Embrace where you are, nurture your skills, and be ready to bloom in ways you never imagined. Remember, the most vibrant flowers often blossom in the most unexpected places. Let's cultivate a mindset of growth, no matter where we're planted. Because in hospitality, every challenge is an opportunity, and every day is a chance to exceed expectations. #HospitalityLeaders #GrowthMindset #HospitalityEducation #BeTheBloom