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Users are priority which means safety is priority!
Safety is always a priority!
It’s too bad your tech support is nonexistent. Been trying to contact them for days with zero help. Impossible to reach a real person, and the link to join your chat/phone queue hasn’t worked for at least a week.
Safety first is necessary!
President at Wilke Enterprises, Inc.
1moYou had better change your technical support....I have been a member of Robinhood since May of 2021....suddenly on June 5, 2024, I cannot login to my account. I have sent an email every day about this, except for two technicians that called me, there has been only canned script emails sent to me that i logon then upload photos and selfies of myself....that is the whole issue, I CANNOT LOGIN at all, i go through all the steps and it comes back and says that I cannot be verified. I spent 1 hour and 15 minutes on the phone wilth Elsa today. She repeated the same things that I have done over and over and over, of logging in then uploading drivers license photos, then suddenly i got disconnected...extremely poor technical support. No one wants to help me get back into my account, just want to read from a script and that it is my fault. I have tried logging in from seven (yes SEVEN) different computers and have uninstalled then reinstalled your app at least eight times since June 5th, but always get the same cannot verify me when I try to logon.........extremely poor technical support, I guess if I don't get this fixed by your technical support I will have to contact the Better Business Bureau!!!!!!