Rocket Travel by Agoda’s Post

🌟 Are you tired of the same old boring user experience on OTAs? Many online travel agencies (OTAs) overlook the importance of review content as social proof, leaving their platforms feeling dull and uninspiring. But fear not! At TrustYou, we're changing the game with our Meta-review API 😎 🚀 Our solution allows OTAs to seamlessly integrate review content into their web pages, creating a more engaging and trustworthy user experience. By showcasing real guest feedback, OTAs can build credibility, instill confidence in potential guests, and ultimately drive higher booking rates. Say goodbye to boring UX and hello to a world of endless possibilities with TrustYou. 💼✨ #OTA #UserExperience #MetaReviewAPI #TrustYou #TravelTech #MetaReview #ReviewContent #ReviewsMatter #BookingEngine

I've never felt so bad when booking a ticket than when I tell RyanAir I don't want a seat 😭 What's bad about this flow: ❌ Its an example of Confirmshaming - where used are shamed for their decisions when they deviate from the happy revenue path for the business. Ultimately eroding the brand over time ❌ It adds bad friction for the user, as it increase cognitive load for what should be an easy decision, therefore increasing frustration What's good about this flow: 🧠 Scarcity principle used to show me I may miss out as they're 'selling fast', adds urgency 🧠 Uses Framing of the pains and gains of seat selection, clearly showing the benefits of choosing a seat (shame they then make you feel bad for it)... What would have been better: find an upsell the price sensitive users actually want to pay for - perhaps a meal deal, a drink when I sit down, some sort of lounge experience or voucher beforehand. As usual, the lesson here: find out what your customers want, align it to your business goals and test from there. Full story of my booking experience woes in the UX Collective on Medium #growth #ux #monetisation

👉 Picture this: A traveler taps hurriedly on their phone, browsing endless options for their next escapade. 🌎 They stumble upon your platform but can't make sense of the cluttered design, complex processes, and interface glitches. In a blink, they're swiping ➡️ onto your competitor's simpler, more intuitive platform. Lost Opportunity! It's clear as daylight: Your platform DESIGN is crucial in boosting booking rates. Here's how: 🟠 Simplicity is Supreme: Too much information can overwhelm and drive away potential customers. A clear, clutter-free design enables easy navigation, leading to a seamless booking experience. 💡 IDEA: Strip down to essentials. Clearly categorized options and easy-to-find CTA buttons can do wonders for user engagement! 🔵 Familiarity Fuels Confidence: Users tend to book through platforms that appear familiar and trustworthy. An intuitive layout would not only help retain users but would also drive them to take that crucial ‘Book Now’ step. 💡 IDEA: Implement recognizable cues and symbols. A straightforward path from selecting a destination to payment helps users navigate with ease and confidence. ⚫ Personalization Packs A Punch: The growing demand for tailor-made experiences is undeniable. Enabling users to personalize their journey will make them feel valued, thus increasing their likelihood of booking. 💡 IDEA: Use AI-based algorithms to offer customizable travel experiences. A 'Your Recommendations' section can go a long way in enhancing user satisfaction and loyalty. Throughout my journey, I've seen stellar designs boost bookings AND overall user satisfaction. Why not invest in a DESIGN that not only 'looks' good but ‘performs’ well too? Open to a chat or brainstorming session to delve deeper into design-led strategies for boosting booking rates! 📈 Drop me a line! #UX #UI #TravelDesign #CustomerExperience #Personalization #BookingRate #BoostBooking

We have launched a new version of Rezlive.com. The new version comes with a new UX, streamlined process and expanded inventory. The primary focus for this release has come out of: Our User Centric Approach- feedback from our valuable partners, Continuous Improvements- enhancing the features and user experience, Digital Transformation- Improvements at the backend We look forward to much higher engagement with our travel partners. #DigitalTransformation #UserExperience #convenience #newUX

Why is a booking journey so important? A user-centred booking journey is not just a nice-to-have but a strategic imperative. It directly impacts a company's bottom line, reputation, and future growth prospects. Investing in a user-centric booking experience is investing in sustainable business success. Despite this, lots of businesses don’t invest time and research into optimising their booking journeys. So Alison Rawlings put together 10 steps to help ensure your user’s booking journey is easy and optimised (and heavenly). Check it out. 👇 #userjourney #userexperience #Bunnyfoot

Bad UX example: Ryanair's booking system You've selected a flight, picked the date and decided on the luggage, but the final checkout process is where things get tricky for users. Issues: - hidden fees, - misleading messaging, - lots and lots of 'offers' It's confusion and chaos in what should be a clear customer conversion process 😵💫 Fix ideas: - clear indicators of additional costs: display all fees upfront, without any hidden charges, - minimise distracting offers and upsells during checkout to reduce friction, - enable easy review and editing of booking details on the checkout page (it's partly there but not quite!) - move to a single-page checkout design to minimise steps 🤔 or implement a simplified checkout flow I'll keep dreaming, huh? 😉 #userExperience #userJourney #badUX

Hello Everyone, ✨ Day 18/30: Elevating Travel Experiences with Flight Booking & Details UI Screens ✈️ Today’s challenge was all about exploring the world—digitally, at least! 🌍 I designed a Flight Booking Discovery page and a Flight Details page, focusing on creating a seamless and engaging user experience for travelers. 1. Discovery Page: I aimed for a clean, intuitive interface where users can easily browse and compare flight options. The focus was on minimizing the friction in the booking process, making it as smooth and stress-free as possible. 2. Details Page: Here, I honed in on the importance of clarity and trust. Users can see every detail of their chosen flight, from departure times to baggage policies, all presented in a way that’s easy to digest. Designing for travel is a unique challenge, users are often stressed and looking for the most convenient options. I learned that every micro-interaction counts. A well-placed icon, a clear call-to-action, or even just the right color can make all the difference in reassuring users that they’re making the right choice. With each passing day, I’m realizing just how powerful thoughtful design can be in transforming everyday tasks into delightful experiences. What are some key elements you think are essential in a flight booking UI? I'd love to hear your thoughts! #UIChallenge #Day18 #UIDesign #UXDesign #FlightBooking #DesignThinking

A good User Experience (UX) Designer designs for everyone. An excellent UX Designer designs inclusively. Inclusion isn't just a buzzword; it's a necessity. And it’s what guides my approach to every project. It’s about creating experiences that speak to everyone, regardless of who they are or where they come from. It's about breaking barriers and bridging gaps. Inclusivity isn't just good practice; it's good business. So let's break the barriers, together. Ready to get started? Book a free design consultation with me. Let me help you transform your business. 🔗https://lnkd.in/g2ADASDQ

🚀 Exciting News🌟   We are thrilled to introduce the NEW User Experience of RezLive.com, where innovation seamlessly meets convenience.🌐✨   Get ready for a smoother, more intuitive journey as we've revamped your favorite booking platform to make your booking experience even more enjoyable. 🌍✈️   What's New:   🔹 Refreshing User Interface: Experience a sleek and modern interface that enhances your browsing and booking journey. The clean design and intuitive layout make it easier than ever to find and book the perfect travel options for your clients.   🔹 Streamlined Booking Process: Save valuable time and simplify your operations with our streamlined search and booking system. Discover the best deals tailored to your clients' needs, complete bookings effortlessly, and maximize your productivity.   🔹 Expanded Inventory: Access an extensive range of hotel, sightseeing and transfer services. With an expanded inventory, you'll have a wider selection of options to fulfill every traveller’s desires and preferences, ensuring their satisfaction and loyalty.   🔹 Exclusive Deals and Promotions: Unlock incredible value for your clients with our exclusive deals, discounts, and promotional offers. Our strong relationships with trusted global suppliers and hotel partners enable us to secure competitive prices and attractive benefits that will delight your clients and boost your business.   Join us in exploring the next level of travel booking convenience at RezLive.com! Your journey begins here. ✨ #new #ux #rezlive #convenience #innovation #Userexperience

When Virgin America set out to make flying fun again, they didn't stop at colorful cabin lights or engaging in-flight entertainment. They soared right into revamping their digital travel experience. 🌐 In 2014, faced with the challenge of meeting modern travelers' needs, Virgin America launched what was to become a landmark in airline website design: the world's first responsive airline website. The UX redesign outcomes were sky-high: 📈 Conversion rate boosted by 14%. 📈 Support calls reduced by a soaring 20%. 📈 Booking efficiency nearly doubled, across devices. This wasn't just a visual makeover. Virgin America took a deep dive into user behaviour with analytics and heat mapping, identifying where users lost interest and addressing these pain points head-on. 🔍 The result? A user-friendly, intuitive, and responsive website that not only made booking flights a breeze but also set the stage for the company's IPO after two successive, high-performing quarters. This case study is a testament to the power of UX to elevate not just the user experience but also the business bottom line. 📈 Have you seen a dramatic change in your business after a UX overhaul? Share your experiences or thoughts on how a responsive design could impact your industry! 📌 #UXDesign #CaseStudy #VirginAmerica #DigitalTransformation #CustomerExperience