It's a significant study on the market that it's worth reading! *** Esse é um estudo muito significativo do mercado e vale muito a pena ler! SITA #SITA #passengertrends #itinsights #insights
When booking a flight, experience at the airport is an increasingly important consideration for passengers, beyond just cost and availability of destinations. SITA’s 2023 Passenger IT Insights report, published today, reveals that post-pandemic, as delays and cancellations have affected over half of travelers, they are turning to tech to enhance every step of the journey, from addressing airport pain points to streamlining intermodal travel. Mobile usage is booming, from booking to bag collection. Comfort levels with biometric identification are rising, indicating a thirst for the walk-through airport experience. Sustainability takes center stage, with travelers valuing tech-driven sustainable travel. Download the full 2023 Passenger IT Insights report for more insights: https://ow.ly/zgGN50PIFko #PassengerTrends #TechnologyTrends #SustainableTravel #Intermodal #ITInsights
