Roseline Malale’s Post

The luxury industry is undergoing a digital transformation, especially after the epidemic, consumers are increasingly inclined to experience and purchase luxury goods through online channels. However, in the face of this trend, how to maintain the brand's uniqueness and high-end image is still a key issue we need to solve. The integration of online and offline will become the main driving force for future growth. How to innovate the retail experience and enhance customer personalized services is a direction that we as luxury brands must continue to explore. What about your industry? #luxuryindustry#digitaltransformation#customerexperience"

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